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John
October 30, 2021
The indicator light on the left that indicates that one of the burners is on does not extinguish, even though the burner switches are turned to off and the burners are not getting warm (or hot). I have turned off the power to the range (via breaker) with the thought that it might "reset" the circuit, but the light came right back on. Everything else seems to work correctly including the indicator light on the right that indicates when a burner is hot. I have two questions: What is the probable cause? Should I just ignore it, or is this a symptom of another more serious issue or a precursor of a pending failure?
For model number WFE320M0EW1
Hello John, Thank you for the question. This is an indication the Switch that controls the Burner that was in use is defective and will need to be replaced. At this time it will just show the light on but eventually it will stop controlling the Burner properly and it will only work on a Hight Heat or turn on and off on its own. We recommend replacing the switch before it causes further issues. We hope this helps!
Our stove has worked great up until now. The front right burner (when looking at it) heats up, but when we turn the knob to turn to low or simmer, or anything lower than hot; it will not lower. It just stays super hot. Is this an element problem? What do we need to do?
For model number WFE320M0EW1
Hello Michael, thank you for getting in touch. According to our research, you need to replace the infinite control switch, part number PS11740785, to resolve your issue. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
My left front burner stays on high heat even when it’s turned on low and my right front burn has a ticking noise when I turn it on so I don’t use it.. what is causing these problems?
For model number WFE320M0EW1
Hi Justin, thank you for reaching out. According to our research, you may need to check the following parts to fix the issue: dual surface element, part number PS16543522, infinite switch, part number PS11740783, control knob, part number PS11727873, 6'' surface element, part number PS12348164, and 6'' control switch, part number PS11740785. We hope this sorts out your problem!
first I pulled the stove from the wall. Then unplugged the stove from the wall (electric stove) for safety. then I removed the middle back panel screws(2) and then the panel. I then pulled the wires off the heating element that was bad. I took the screws (2) off the heating element inside the oven. I had to use WD-40 to loosen the screws because with the heat they were really stuck. I removed the heating element and replaced it with the one I got through partselect.com. Put everything back and walla finished. Partselect.com sent me the right part at the right price and fast. No hassles at all.
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
