Order within the next 11 hrs and your part ships today!
Questions And Answers for WCG97US6HS00
Ask our experts a question about this model and we'll get back to you as soon as possible!
2 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Julie
November 15, 2022
what to use to clean the stove
For model number WCG97US6HS00
Hi Julie, thank you for reaching out. You can use cleaner, part number PS12346711, to clean your stove. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Was this helpful?
Thank you for voting!
JOHN
June 6, 2023
ARE REPLACEMENT COOKTOP GRATES AVAILABLE?
For model number WCG97US6HS00
Hello John, thank you for reaching out. The grates for your model come in an assembly. You may need to get the whole grate kit, part number PS12349189. We hope this helps!
"YOU MAY NEED A LICENSED PROFFESIONAL TO MAKE THESE ADJUSTMENTS." Gas cooktops come set for natural gas (NG) regulator and buds. The size of holes are smaller on propane gas (LP) buds than NG buds. New gas appliances often come with both types of buds in the package. This one did not. The hard part for me was to figure what size bud goes in each burner. The universal kit I purchased from PARTSELECT.COM came with no instructions. Just a bag of buds stabbed onto a color coded card. No explanation for size of each color on the bud's card. Though a drill bit will reveal the hole size, I still did not know which size hole fits what burner. 45 minutes of research on line revealed the chart with the solution. Once a bud's burner location was revealed, it took three minutes per bud using a mm socket to swap out the NG buds for LP buds. Each burner has different size hole in the bud for flow temperature on the burner. 5k BTU or 7k BTU or 12K BTU burners. Swapped the flow restriction valve on the regulator by removing the cap screw on the regulator. Flip the valve to LP and reinstall the cap screw. The new appliance was ready to be installed. Follow connection rules for gas fittings and turn on gass. No sweet smell gas, squirt joints with soap solution to check for leaks. Do not light burners until leak check is verified no leaks. No leaks detected. Light each burner. Check flame. Works as advertised "YOU MADE NEED A LICENSED GAS PERSON TO PERFORM ALL OF THIS MAINTENANCE." SAFETY FIRST!!!
First step is to turn gas off to cook top and also disconnect power to the unit. Than using a crescent wrench disconnect the gas line going to the unit from the Regulator. Than again using the crescent wrench disconnect the regulator from the bottom of the unit. Next remove the nipple that connects the gas line to the regulator from the old unit. Apply new pipe dope to the threads and screw it into the new one and tighten down. Next install the regulator to the unit and install the gas line to the regulator. once done with the install you can now plug the unit in and turn on the gas. You are now ready to use the cook top again
