Use this scraper for your ceramic/glass cooktop. It has a retractable blade and is an all-purpose tool for cooktops, mirrors, windows and tile. Use it to also remove paint, paper, dirt, stickers and more.
$13.76
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Use this bottle of stainless steel cleaner and polish for any of your stainless steel appliances.
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Questions And Answers for W5CE3024XB00
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Charles
July 5, 2021
Can i order just the replacement glass top? Mine has cracked.
For model number W5CE3024XB00
Hi Charles,
Thank you for your question. Yes, you can purchase a replacement cooktop. There are different colored cooktops for your model. The part number listed under your model number for the black cooktop is PS3490251. The part number listed under your model number for the stainless steel cooktop is PS3490252. The part number listed under your model number for the white cooktop is PS3490253. If you would like to place an order for the cooktop, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Can I purchase a stovetop knob INSERT, which is the actual device that turns the spindle to turn the burners off and on?
For model number W5CE3024XB00
Hello Terry, thank you for getting in touch. The part you are looking for is not sold separately. It is sold as a part of the control knob, part number PS11752661. We hope this information is useful!
Left rear element continues to radiate low heat when the control knob is turned off on my Whirlpool 30" cooktop.
For model number W5CE3024XB00
Hello Fred, thank you for reaching out. The problem seems to be with the infinite switch and you may need to replace it, the part number is PS11731643. It turns the surface element on and off and controls how much heat the element produces. We hope this solves your problem!
Hi Gina, thank you for writing in. Our research has found that part number PS11752661 is the knob for your cooktop. They are sold individually and there is also a Grommet, part number PS11752223 that you need for under the knob. We hope this helps.
My cooktop has just started showing the cooktop on light constantly , even when off. Ideas?
For model number W5CE3024XB00
Hello and thank you for writing.
This could possibly indicate a malfunctioning terminal block (sending the wrong signal) PS11750972, you should check for signs of damage, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Took 2 screws under front edge of smooth top. Unscrewed ground wire from back of smooth top unit. Unplugged 2 wire bundles, from back. Took bad element out , put in new one. Put back together. About 10 min's tops. Easy peasy.
really easy! Removed 2 screws under the glass top at the front, access from the open oven door, then removed the ground wire, removed the stove top, took the element holder off,( 2 screws)and replaced with new element, 30 minutes. I ordered the part and came within 18 hrs of ordering it, fantastic experience.
![](https://partselectca-dsfph5cffxaaesb6.z01.azurefd.net/12348164-1-S-Whirlpool-W11171119-6-amp-quot-Surface-Element-1200-W.jpg "6" Surface Element, 1200 W – Part Number: W11171119")