This is a replacement haliant element for your cooktop or range. It is used with flat top ranges, and is found under the glass top of the range. This element is approximately 12 inches in diameter and...
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2 questions answered by our experts.
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Richard
October 14, 2022
What type of plug needed/ how many amps?
For model number PP962SM3SS
Hi Richard,
Thank you for your question. According to the installation manual listed for your cooktop, You must use a two-wire, three conductor 208/240 VAC, 60 Hertz electrical system. A white (neutral) wire is not needed for this unit. The cooktop must be installed in a circuit that does not exceed 125 VAC nominal to ground. Refer to the name plate on your cooktop for the KW rating for your cooktop. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Michael
November 19, 2023
Hello
The numbers are worn off fthat the selector knobs point to. How do I replace the numbers?
For model number PP962SM3SS
Hello Michael, thank you for reaching out. According to our research, you may need to replace the glass maintop, part number PS1481736. We are providing you with the instructions that will help you in removing the glass maintop.
1- Disconnect the wire connection and unthread the screws securing the cooktop with the cabinet.
2- Now pull the cooktop upward and place it aside.
3- Remove the control knob by pulling it up.
4- Unthread the screws securing the glass maintop.
5- Replace it with the new one.
We hope this helps!
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!