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Brenda
July 19, 2021
Do you make replacement glass for cooktops
For model number JP989BK1BB
Hello Brenda, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS1018145. We hope this helps!
As you face the GE glass cooktop (with radiant downdraft), there are 2 surface burners on the left side & 2 on the right side. The rear burner on the left side does not come on (front is OK). It's my understanding that you can't simply replace the left rear burner, but must replace both of them. To do that, the whole unit must be lifted out & flipped over to work on & replace the "bridge burners" pair. Where do I find the required part? Also, what what kind of sealant is used under the edge of glass when replacing to keep water & etc. out? Is it a tube of silicone sealant? Thank you.
For model number JP989BK1BB
Hello Lin, thank you for your inquiry. The Bridge element is part PS16729056. However, there is not a sealant that comes in a tube. There is a Foam Rubber Tape PS11726663. Its purpose is to help seal the edges of the cook top to the counter top. Another of its functions arises is if your cooktop does not sit properly. This tape can give it a better fit by adding additional stability. It is black in color and can be used for gasketing, sealing, and stopping vibration. We hope this helps.
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Gilbert
October 1, 2021
Burners on left side dont heatup but grill feels warm
For model number JP989BK1BB
Hello Gilbert, Thank you for the question. The Left Side is a Dual Element with a Bridge that connects the two Elements together. If both sides are not heating, you may need to replace the Dual Bridge Element. We hope this helps!
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I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
The burner would work but you could not regulate the heat. I ordered and replaced the control switch for that burner. The part was like for like and reasonably priced compared to other websites and dealer. The picture showed that it was identical. I ordered one day and it was here the next. I had drawn a diagram of where the wires went on the old switch so it was very easy to replace. Probably took me 15 minutes or so. Works perfectly and by buying from this website it saved me a few bucks.
