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Michael
December 23, 2023
I’ve had this range for over 20 years and for most of the time I’ve owned it, starting the oven was unpredictable. I had a service guy come out while under warranty. He may have had a skill for fixing this but it wasn’t apparent. I select “Bake” then set the Temp, then set a cook time, then select Start. If I hear the solenoid turn on, the gas flows and the igniter ticks. The oven starts up and is fine through the cooking or baking process. If I don’t hear the gas solenoid, the oven doesn’t light. I suspect the igniter provides feedback to the control board and either allows the gas to flow or it doesn’t. The display panel heat light would usually come on as the solenoid came on. Any recommendations?
For model number GS395LEGQ5
Hello Michael, thank you for getting in touch. Based on the description that you have provided, we would recommend replacing the igniter, part number PS897264, to solve the problem. It does not come separately. It comes in an assembly with the bake burner. We hope this helps!
My oven was misdiagnosed from an appliance repair company. They said my ignitors and spark module needed to be replaced. I did this myself and still nothing. The problem happened to be a defective gas valve.
First I unplugged the stove and shut off the gas supply. After I disconnected the flex hose and the 2 gas connections behind the stove, I removed the 4 screws that held the valve to the back of the stove.
I went to the front of the appliance and pulled out the bottom drawer. This exposed the valve from the other side. I disconnected the electrical connections (3 colored wires) to the valve and removed it. I re-attached the new valve, putting everything back in reverse order. I made sure the 3 wires were reconnected correctly by labeling each one before disconnecting them. I made certain that my gas connections were sealed by using teflon tape and/or pipe sealant from the hardware store. I turned the shutoff valve back to the on position and checked for leaks. If I smelled gas I snugged it down a bit more until no gas smell was detected.
There was nothing wrong with the ignitors or the spark module. The stove failed to pre-heat and the "tick-tick" I used to hear when the stove was first turned on was nonexistent. What the so-called experts said would be hundreds of dollars to fix unded up being a $90 part.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
well had I known that the trim did not go over the glass, the project would have been easy, but I thought the trim held the glass in, but that was not the case. After much juggling discovered that the trim went under the glass, and at that point the instilation was very easy.