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Questions And Answers for 79089393510
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Madylon
June 7, 2023
Round turntable broke. Need replacement for a three items.
For model number 79089393510
Hi Madylon, thank you for reaching out. The parts you need are the turntable tray, part number PS12365459, turntable tray support, part number PS8689511, and the turntable motor coupler, part number PS12365458. We hope this helps!
Immediately trips the breaker when we push start. Nothing new has been plugged into that circuit. Been working for 2 years until today
For model number 79089393510
Hello Chris, thank you for your query. A microwave that is tripping a circuit breaker can be caused by a shorted magnetron. You can determine that a magnetron has shorted by contacting one multimeter leading to one of the magnetron's terminals and the other leading to the casing. If the meter display indicates that electrical continuity is present between any of the terminals and the casing, the magnetron has shorted and will need to be replaced. You may need to check the magnetron, part number PS12365689, to fix the issue. Glad to be of help!
Hi Lorraine, thank you for asking. The control panel that is compatible with your model is part number PS11724063. We hope this is helpful!
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Mike
March 28, 2024
My display only shows partial numbers
For model number 79089393510
Hello Mike, thank you for reaching out. According to our research, the issue is most probably with the electronic control board, part number PS11724064. You may need to replace it to fix the issue. Glad to be of assistance!
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Bill
September 18, 2022
I am getting an E11 error
For model number 79089393510
Hello Bill, thank you for your question. We have researched your error code and found that the issue is probably with the Sensor, part number PS12071394. If you require assistance to place an order, please contact customer service. We hope that helps!
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
My grandfather who is well versed as an electrician checked my microwave out because it wasn't worked. He used a multimeter to check electric current to parts in the microwave. He said a specific thermostat was not getting any current going through. I ordered that replacement part from this site and when it came in it didn't have current running through it either. He said he thought the part that was given to me was faulty. I called this companies number to ask some questions but the machine said they aren't taking any inquiry calls because of the pandemic right now. So I currently don't know what the problem is with my microwave. I want to return the part but unfortunately during Christmas time the packaging got thrown away. So as of right now I'm out the part money and probably money to buy a new appliance.