Pulled dishwasher from under counter, attached link to spring, hooked spring back into frame/chassis, threaded link through pulleys, attached other end of link onto door, reinstalled dishwasher under counter. All's well. Note-I purchased an extra link anticipating that the other one will fail. They're cheap enough.

1. Open the dishwasher and remove the two plastic grommets about halfway down on either side of the opening. Then remove the two screws under the grommets.

2. Remove the kick plate under the door. May have to lower unit by turning the feet using the adjustable wrench.

3. Make sure you have enough slack in the water input line and electrical wiring that you can pull the dishwasher out about 12 inches or more.

4. There is a spring and nylon rope link on both sides of the unit. Probably just one link is broken, but the replacement comes with two, so you can replace both or save one as a spare. Look at the good side and it should be pretty self explanatory how it attaches. I found it easiest to first thread the link around the lower pulley, then attach the link to the spring, then spring to the rear support, then the link to the door.

5. Reverse (2 to 1) to reinstall the dishwasher.

This was the second time I had this problem so I knew the symptoms and remedy. The tools needed were two nut drivers a ¼” and 5/16” along with a flat pry bar and Phillips screw driver. I started by removing the lower front panel by removing the two ¼” screws on either side. The lower panel will lift up and then can be removed by pulling on the bottom. There is a flat sheet metal piece behind the front panel with insulation that can be removed very easily along with the front panel. When the front panel is removed it exposes the front legs that may need to be dropped to let you lift the dishwasher over the tile (if you have ceramic tiles). The next step would be to remove any ties to the counter top if it is attached. Mine were attached by the two straps on either side with Phillips screws. After the top is free, lower the front legs by lifting the dishwasher with the flat pry bar and threading the legs up into their holders. With the legs lifted the dishwasher can be pulled out to expose the tension springs located along the sides at the very bottom. Chances are the ropes are broken off the plastic holders that fit over the door hooks.
Remove the plastic guides by removing the 5/16” nut from the middle of the lower roller. Remember to note which hole the screw is coming from this also sets the tension for how fast or slowly the door drops. Placing the nut closer to the front will drop the door slowly and toward the back will drop the door more quickly. I placed mine in the middle hole. When the plastic guides are removed attach the nylon pope to the spring and attach to the back of the dishwasher. There is a hole located on a flat piece of sheet metal the spring will attach to at the back of the dishwasher (if it is broken). Check the other side if it is still in tact. With the spring in place weave the rope around the plastic guides then pull the springs to help get the plastic end over the door hook located at the bottom of the door. Repeat this operation for the other side (kit has a both sides covered) and reinstall dishwasher in cabinet.
Steps
1) Remove front panel (1/4” nut)
2) Release Dishwasher from Cabinet
3) Lower front legs
4) Pull Dishwasher out from under Cabinet
5) Remove Rope Guide (5/16” nut)
6) Install new Rope Guide (Supplied in Kit)
7) Attach new rope to Spring and attach spring to dishwasher
8) Weave rope through rope guide
9) With door closed pull spring to relieve tension so rope can be attached to door
10) Repeat for other side (Kit has both sides)

removed screws thet secure it to counter..pulled out dishwaser as allowable by connections replaced the part using pliers to pull back the door spring....replaced the dishwasher in place..fastened the counter screws..easy!

Ordered the parts on your site since I could find a parts schematic that really helped. I had to move the unit out and replace the spring on one side. We replaced both nylon cords since the other was showing a little wear. Received the parts quickly and made the repair the same day.

Pulled dishwasher out from under counter. Relaced cord with plastic hook attaching spring to door. Very easy.

Very impressed with Partselect.com. Full schematic of dishwasher made it easy to select part.

Delivered in 1 day. Fantastic. Highly recommend

First remove the two screws holding the kick plate at the bottom. Next I pried off the 2 plastic bulb access caps on the sides in front and removed the screws holding the machine between the cabinets.
I pulled out the washer as far as I could without having to shut off the water and remove the water line or the power supply. I pulled out the broken link assembly consisting of a nylon cord with plastic end pieces that connected on one end to the tension spring and on the other to the cantilever mechanism on the door.
The difficult task was getting the long spring to hook onto its position at the back of the machine when I could only pull the machine out several inches as it was held by the shortness of the water and power lines. I used the tang end of a long file shoved inside one end of the spring as a holder while I moved the spring back into position and turned it until it caught hold and snapped into place. Once that was done I was able to pull the cord (which had one end attached to the spring before I had positioned it) using a pair of pliers and a great deal of effort enough to hook the plastic end over the hooked part attached to the door. I pushed it back and replaced the side screws and the kick plate.

Disconnected dishwasher from countertop and slid out about 1.5 feet.
Removed old link.
Installed new link and reconnected to spring.
slid dishwasher back under counter.
Replaced 2 screws back to countertop.
It was really really easy.

Turned off water supply and electricity, removed the front kick panel on the dishwasher. Disconnected the water supply line, removed the two screws above the door securing the dishwasher to the underside of the countertop. Pulled the dishwasher out from under the counter, replaced the spring and balance link for each side. I found that the new balance link kit that I purchased was better engineered that the origanal equipment.

replaced the broken parts.