THERMOSTAT DEF

Hi Judy, Thank you for the question. The wr50x10068 and wr50x10065 are two different parts and will not replace each other. Hope this helps!

Hi Vicki, Thank you for your inquiry. Where your freezer and refrigerator sections are not cooling, there are some parts that may fix this issue for you. You may need to check the temperature sensor, the electronic control board, the defrost heater and bracket assembly, the kit capacitor, the dc condenser fan motor and the evaporator fan motor. You will need to use a multimeter to check the continuity of each part to see which of them is causing the issue. I hope this helps. Thank you and have a great day!

Hello Den. That is a good question but unfortunately, we do not currently have installation instructions for this particular part. I was able to find an installation video for another GE defrost thermostat. The appliance may be slightly different, as well as the location and look of the thermostat. But the general installation instructions should help you. Good luck with your repair! https://www.youtube.com/watch?v=9UDXBdUlgMs

Hi Vicki, Thank you for your inquiry. It sounds like your evaporator fan motor, part number PS1019114, is not connected correctly. There is video as well as installation instructions listed under the information on the evaporator fan motor on our website that you may reference to make sure the part is connected correctly. I hope this helps. Thank you and have a great day!

Hello Frank, thank you for inquiring. If your freezer is too warm, there are a few possible fixes. Besides the Temperature Sensor, you may want to replace the Electronic Board part PS12069099, the Defrost Heater and Bracket Assembly part PS303781, or the Evaporator Fan Motor part PS1019114. We hope this helps.

Hi Jarrett, Thank you for the question. You will need a Multi Meter to test for continuity and resistance. Hope this helps!

Hi Fred, Thank you for the question. I suggest checking the Defrost Heater and Bracket Assembly part number PS303781. If this part is defective then the appliance will not be able to defrost. Hope this helps!

Hello Aldona, Thanks for your question. You may want to check the fan blade as well to see if there are any obstructions keeping it from operating. Also check the wiring to make sure there are no loose connections. If that is all intact, consider replacing the main control board. Be sure to test the evaporator fan motor to see if it has continuity with a multi-meter as well. I hope this helps.

Hello Marcus, Thank you for the question. I suggest testing the defrost thermostat, PartSelect Number PS966762.The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hello Jordan, Thank you for the question. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!