This shelf is designed to fit a refrigerator. It connects to the refrigerator door, and is used to hold food and beverage items. It is made of white plastic and is approximately 24 inches wide. The door shelf should snap directly into place. This part will be required if your old shelf is cracked, broken or missing.
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Part Videos
Replacing your General Electric Refrigerator Refrigerator Door Fixed Shelf
Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X11889 replaces these:
AP3855305, 1169732, WR17X12916
Customer Reviews
Average Rating:
★★★★★
★★★★★
20 Reviews
5.0
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★★★★★
★★★★★
Sharon C - May 14, 2020
Verified Purchase
Easy repair - looks like new !
Very fast service...
★★★★★
★★★★★
George C - July 25, 2021
Verified Purchase
Perfect fit, incredibly fast shipping
Part was hilariously over-packed but came in record time with no damage and was a perfect fit. Due to model changes over time it was missing the blue trim line the rest of the fridge components has, but it’s not a big deal. I just put it up too and no-one but me will ever know the difference.
★★★★★
★★★★★
Anjali H - July 28, 2020
Verified Purchase
Easy replacement/came quickly
Part was perfect, easily popped in and came in way quicker than expected!
★★★★★
★★★★★
Geoff L - June 20, 2023
Verified Purchase
Worked as expected.
Thanks for your help. I will keep your address for parts in the future. Very helpful talking to a knowledgeable person on the phone when I ordered. Geoff Lee
★★★★★
★★★★★
Courtney P - August 25, 2019
Verified Purchase
New shelf because mine was broken
It fit and was perfect! My fridge can hold things again :)
★★★★★
★★★★★
Tim J - October 20, 2018
Verified Purchase
Easy Fix :)
The part came very quick and was easy to replace/put in. Great customer service!
★★★★★
★★★★★
Crystal B - March 29, 2025
Verified Purchase
Happy Happy
Perfect fit for my fridge that needed a new shelf
★★★★★
★★★★★
Sarah L - August 30, 2023
Verified Purchase
Exactly what I was looking for!
I moved into a place with a pretty old refrigerator that was missing its shelf bars. Not entirely sure of the model needed, it was easy to find the right part with installation instructions. Shipped incredibly fast!!
★★★★★
★★★★★
Rory P - November 4, 2021
Verified Purchase
Fast efficient delivery.
Part was delivered very quickly and was easy to install. The shelf was exactly as advertised - I'm very impressed overall.
★★★★★
★★★★★
Raymond L - June 27, 2019
Verified Purchase
As expected
Exact part needed delivered fast = total satisfaction.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 13 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
broke shelf
easy fix... good price fast shipping, thanks
Other Parts Used:
allan from brighton, MI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
39 of 44 peoplefound this instruction helpful.
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Missing and broken part
The best part was ease of ordering and next day delivery! The install was a no-brainer. I was more than impressed with the ease of access to the parts and speed of delivery.
Took the bracket out of box and install it like the video showed me..very easy to install..
Other Parts Used:
George from Elkhart, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
3 of 4 peoplefound this instruction helpful.
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missing part
I order the small part and installed it myself, it was very easy with "part select". I will refer them and use them in the future. Thanks parts select.
Other Parts Used:
james from humble, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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Fixed shelf was cracked.
I popped out the old plastic shelf and slid in the new one. It was self explanatory and took less than one minute with no tools.
Other Parts Used:
David from UNION CITY, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 5 peoplefound this instruction helpful.
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cracked shelf
took old one out replace new one less then minute
Other Parts Used:
Joseph from Duryea, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 6 peoplefound this instruction helpful.
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Cracked shelf rails
Removed the cracked rails in the door and snapped the new ones into place.
Other Parts Used:
Scott from COLORADO SPGS, CO
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
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crisper drawer shelf holder broken
Easy peasy take the drawer out and the glass from the shelf above the drawer and the frame thet holds the glass.
Then place screwdriver at pin and knock it through. Use putty knife to pull old piece out. Then place new piece in and hammer the pin in place. Put frame back in, glass back in and drawer back in.
Other Parts Used:
Nicole from ST GEORGE, UT
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Questions and Answers
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5 questions answered by our experts.
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Betty
January 28, 2019
Could you give me the measurements on this.
For model number WR17X11889
Hello Betty, Thank you for the question. This shelf measures about 23 inches wide by 3 inches high by 7-1/2 inches deep. Thank you for your inquiry, good luck with this repair!
21 people found this helpful.
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Duncan
June 14, 2023
We are looking for a replacement bar for the shelf on the refrigerator door. The WR17X11889 part looks like the right part based on the diagram and the photograph of the part, but the broken one we are replacing has only the following information molded into the back of the part:
197D5963P003
>HIPS<
CAV.11
Is the WR17X11889 the correct replacement for this part?
For model number GTH18CBDCLWW
Hi Duncan, thank you for reaching out. Based on our research, the part mentioned is compatible with your model. Please submit a new question if you have any follow-ups!
2 people found this helpful.
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Joni
July 21, 2023
I need the door replacement shelf for the refrigerator for this model.
For model number HPS16BTNELWW
Hello Joni, thank you for the question. According to our research, the door bins that fit in your model are part number PS16226578 and PS16220233. We hope this helps!
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Carole
July 25, 2023
Need to replace 2 of the three shelf guards (top and middle). Are they all the same? Interchangeable?
For model number GE GTH18GBDDRWW
Hello Carole, thank you for the great question. According to our research, the top and the middle shelf bar are same and are interchangeable. The part number for the door shelf bar is PS964507. We hope this information helps!
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Antonio
March 12, 2024
El estante de la puerta es igual que el estante de la puerta del congelador?
Como hacer el pedido del estante de la puerta del congelador.?
Is the door shelf the same as the freezer door shelf?
How to order the freezer door shelf?
For model number HTJ17CBD4RSA
Hello Antonio, thank you for your question. They are not the same. The Freezer Shelf is PS1015918. We hope this helps.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS964507
Manufacturer Part Number: WR17X11889
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