Average Repair Rating: 4.7 / 5.0, 3 reviews.
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Turntable Coupler had been broken off, by previous owner.
I just matched the prong in the turntable hole and coupler fit into the hole perfectly. All The Best.
Other Parts Used:
Donna from WEST PALM BCH, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
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The microwave had been mistakenly turned on with nothing in it and the turntable coupler was badly burned. Pieces of it eventually broke off.
The burned remnant of the coupler was a bit difficult to remove. I did so with a pliers and also used the pliers to clear out some burned fragments of the coupler. With a flashlight I determined that the slot for the coupler was now clear. I matched the configuration of the slot with that of the new coupler and it slid immediately into place with no difficulty whatever.
Other Parts Used:
Peter from FREDERICKSBRG, VA
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Pliers
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Broken turntable coupler
Remove and installed new one.
Other Parts Used:
Donald from Sioux Falls, SD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 15 peoplefound this instruction helpful.
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1 question answered by our experts.
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Kenneth
December 6, 2018
How do you remove the part?
For model number jvm1631wh003
Hi Kenneth,
Thank you for your question. Before you begin any repair please unplug the microwave from the electrical outlet. Next use a Philips head screw driver to unthread the screws securing the bottom panel and then lower it down. Disconnect the wires connected to the turntable motor. Then use a short Phillips head screw driver to unthread the screws securing the turntable motor. Then rotate the turntable motor counter clockwise and pull it down to remove. Then remove the glass tray and lift out the coupler. Install the new coupler by installing it into the base. Hold the coupler down and reinsert the motor shaft through the base and turn it clockwise to lock it into place. Secure the motor with the screw. Reconnect the motor wires. Lift the bottom panel and secure it with the screws. Position the glass turntable back inside the microwave. With the repair completed, plug the microwave back in and it should now work for you. I hope this helps. Thank you and have a great day!
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There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS952386
Manufacturer Part Number: WB06X10564
