Electronic Control Board

Hi Jay, Thank you for your question. The F11 error code is referring to a shorted touchpad/overlay. If this error code appears, you can try to push the buttons on the touchpad to see if it will clear or you can unplug the stove for a few minutes and plug it back in to see it resolves the issue. Sometimes the issue can be a the electronic control board. To verify which part is causing the issue, you will need to test the parts with a multimeter. I hope this helps. Thank you and have a great day!

Hi Scott, thank you for your question. You would want to use the part directly listed underneath your model. This is the board listed underneath your model: 5304495521. Good luck with your repair.

Hi Sona, power-cycle the oven for 30 seconds. If you still have no power you will need to replace the control board. Thank you for your question and good luck with your repair!

Hello Linnea, thank you for your question. Lets try resetting it first. Step 1 Enter a bake time using the oven's front panel. Step 2 Press the "Keep Warm" button on the front display. Step 3 Do nothing for 25 seconds. The "Keep Warm" function clears from the oven's settings after that time. Step 4 Listen for the sound of the blower to shut off. A blower sometimes stays on after the oven turns off, to cool down the oven. Don't mistake the sound of the blower running for the oven being on, too. Step 5 Press the "Cancel" button to turn off the oven timer -- and the oven -- if you set it to a longer cooking time than needed and want to change it. If this is not successful, then yes the Electronic Control PS9494056. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hi Paul, Thank you for your question. The F11 error code is letting you know that you have a shorted touchpad. If you have not already done this, try unplugging the unit for 30 seconds to see if this will reset it. If not you will need to replace the touchpad. I hope this helps. Thank you and have a great day!

Hello Vladimir, Thank you for the question. We suggest checking to see if the Fan Motor is running to cool the appliance at the back. PartSelect Number PS2378860. Try testing it with a multi-meter and replace if it shows no continuity. We hope this helps!

Hi Neil, Thank you for your question. We have a 30 day return period. We have included a link that you may reference for information on our return policy. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!

Hey Tyler, thank you for your inquiry. We have researched your model and found that if it is not heating up and you have already checked other parts which can cause this, then we will recommend you first check its temperature sensor, part number PS1528542, then check its main terminal block kit, part number PS471605. If it is not working, you may need to replace it. But if it is working fine then the problem is with its control board, part number PS9494056. If you require assistance to place an order, please contact customer service. We hope that helps!

Hello Preston, thank you for contacting us. Based on the description that you have provided, we would recommend replacing the control board, part number PS9494056, to fix the issue. We hope this helps!