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Louise
July 6, 2024
My door won’t latch closed, what part do I need
For model number WM3270CW
Hello Louise, thanks for asking us! It could be that you need the Hook Locker, aka the door strike, if it appears to be worn or broken and not catching in the latch itself. If the strike seems to be ok, then it could be the Latch Switch Assembly. If you are looking to purchase these parts then you can do so by either adding them to your cart and going through the checkout process online, or by calling our customer service line and ordering with one of our agents. I hope that helps. Good luck with your repair.
I am trying to replace the locker hook on washer door and can't figure out how to remove spring to free old locker hook.
For model number WM3770HVA
Hello Laurie, thank you for your question. Open the door and locate the magnetic door plunger at the bottom of the door’s interior. Push a hook, like a fishing hook or a small hook made from a paperclip, into the gap between the top of the plunger and the plunger itself and try to feel for a tab. Push down on that tab to release the plunger and spring. If it doesn’t work, the tab might be broken. Try again at the bottom of the door plunger for the second locking tab. We hope this helps.
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Carlos
March 14, 2025
does the door lock hook come in different lengths? I replaced the one that broke but the door wont lock all the way.
Thank you.
For model number WM3400CW
Hello Carlos, Thank you for contacting us. We show the door lock hook for your model only comes in one length, approximately 1 3/4 of an inch long. We hope this helps you.
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