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Mariana
January 24, 2020
Water leak in the bottom of the freeze.
For model number LFX21971ST/1
Hello Mariana, Thank you for the question. We suggest checking the Drain tube and pan for blockage. at times it may freeze over and need to be thawed, We hope this helps.
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Lonnie
July 11, 2023
Water is accumulating in the bottom of freezer and refrigerator. What causes this?
For model number LRTN22311TT
Hi Lonnie, thank you for reaching out. Based on the description that you have provided, we would recommend making sure that the defrost drain is not clogged, and the water lines are not damaged. If that is not causing the issue, then you may need to check the defrost sensor assembly, part number PS3529165, as it is most likely faulty. We hope this helps!
My drain hose is collapsed , where is located? Am I able to have it replaced by a technician?
For model number LFX33975ST
Hi Joyce, thank you for getting in touch. The drain hose is located at the bottom back corner of the refrigerator. You can easily access the drain hose after removing the back panel. Let us know if you have further questions!
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