Electronic Control Board

Hello John, Thank you for the question. I suggest testing the Compressor Start Relay, PartSelect Number PS2358826. This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer. I hope this helps. Thank you and have a great day!

Hello Robert, thank you for contacting us. The mentioned error code usually indicates a fault in the evaporator fan motor, part number PS1526073. We would recommend checking the motor. If this does not help, the issue is probably related to the control board, part number PS3503319. Please reach out to customer service if you need help placing an order. Glad to be of help!

Hi Wesley, thank you for asking. You may need to check the electronic control board, part number PS3419838, to fix the issue. It manages the functions of the refrigerator such as cooling and defrost times. We hope this sorts out your problem!

Hi Ray, When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. If those parts are all fine then you might want to go and look at your main control board being the issue. I hope that helps. Good luck with your repair.

Hello Robert, Thank you for contacting us. In order to answer this question we will need more information sorry. Please submit a new question with the symptoms of the appliance Since we are not with the appliance, the more details the better. Looking forward to hearing from you!

Hi Minh, Thank you for your question. The 5Y EF error code indicates an issue with either the evaporator fan motor and the control board or the wiring between the parts. To check the electronic control board look for signs of arcing, burnt connections, damaged foil, wear, or any other damage. If you find any of the above, you need a replacement electronic control board. To test the evaporator fan motor, look for any signs of wear or damage. If there is a significant amount of ice on the motor, defrost your freezer and see if that resolves the issue. Attempt to manually turn the motor shaft, it should turn freely with minimal resistance. If you cannot turn it easily, or if it is noticeably worn, you need a replacement evaporator fan motor. I hope this helps. Thank you and have a great day!

Hi Minh, thank you for your question. The SY CE error code would mean that there is a communication error inside of your appliance. It is suggested that you unplug the appliance for about 10 minutes. Then if you plug it back in again and are still experiencing the issue, you may have to look into your electronic control board being the issue. I hope that helps. Good luck with your repair.