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★★★★★
★★★★★
Mike H - August 8, 2018
Verified Purchase
perfect easy repair
great fit and received next day
★★★★★
★★★★★
Kelsey H - September 11, 2018
Verified Purchase
Easy repair
Part came fast and was exactly what we needed. Thank you.
★★★★★
★★★★★
Uzma N - September 24, 2019
Verified Purchase
Easy to install.
The part fits perfectly, took me 2 min to install it.
★★★★★
★★★★★
Sharon H - October 26, 2023
Verified Purchase
Easy repair and it worked as it should
The part came fast and in good condition. The only shock was how expensive this little part was.
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Customer Repair Stories
Average Repair Rating: 4.6 / 5.0, 119 reviews.
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Drawer slide broke due to overloading with beer.
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i took another sip of beer and took out one of those old fashion screw drivers. I went back into the kitchen and much to my dismay the fridge didnt fix itself. After another sip of beer I took the old slide out and took it to the outside garbage. On my way around the house my neighbor started to mock my home fix-it skills and his back yard became the new home for the broken slide. I put the new slide in, reinstalled the drawer, and filled it with beer.
Other Parts Used:
Ashley from Brandon, MS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
103 of 123 peoplefound this instruction helpful.
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Warm Refrigerator, No door water
Remove the following: lower rails, evap cover, ice maker assembly, attaching hardware for light and evap fan. Follow directions for replacing defrost heater. cut and splice wires for new defrost thermostat, and temperature sensor using adhesive line shrink tube. reassemble. Work like new.
Cleaned the refrigerator as the old parts were removed. Installed new parts as the old parts were removed so as to easily identify the replacement parts. Very easy and wife was extremely happy after old plastic parts self destructed over a period of months and refrigerator was essentially unusable on the bottom two drawers.
Plastic support rails of veggie and deli drawer broke
I looked at the first problem for about a year thinking that I would get to it. But when the deli drawer support broke, we were in trouble. Or I was. My wife demanded that I fix it or she would make "THE CALL". And that meant some real cheese - and not from the deli drawer, either.
When I found your website (by chance) it was the first that used exploded views to help identify specific parts. This was the first of the 3 sites that I had looked at that did that and this method clicked with my way of looking at things.
From there it was easy to identify the correct parts, make the order and then have about three days of peace until the parts arrived. Looking for a few brownie points, I installed them while my wife was out shopping and had everything back together by the time she got home.
Thanks for your fast service and your friendly website. If I need help again, I'll be getting back with you. Bob Pomeroy Sanford, MI
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!
I removed the shelf, unscrewed the slide rails and replaced them with new ones. I replaced the shelf, put the food back in and I was done. Thanks, john bowers
I removed the two screws for the broken slide rail, installed the new slide rail in very short order. Put together the drawer pieces and voila... easy repair
I started with removing all of the old parts.I compared all the new parts with the old.Everything matched up good.While I had it apart I cleaned all of the old parts to be used again.Everything went back together very well.I would have no problem ordering parts again,and doing a repaire.
First I removed all the broken pieces with a screwdriver. I then installed the upper drawer slides and then the lower. Put the glass in was easy. All you had to do was put it in the slots on top of the drawers. The filter of course was unscrew the old one and screw on the new one. All in all is was an easy experience. Too bad it took us over a year to order the parts.
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5 questions answered by our experts.
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Pat
November 29, 2018
I ordered a replacement part for the slide pan in my refrigerator. The part seems to be too
Short. Is there a longer rod that goes with the upper drawer (right side)?Thank you for your assistance.
For model number TFH24PR
Hello Pat, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS306910 for the right side and Part Number: PS306911 for the Left Side.Thank you for your inquiry, good luck with this repair!
Sn GA250811. The left slide rail 473 is broken. GE does not have it. They say the part number is WR72X28250. Is there a Generic replacement for one or both rails. Can the right rail be inverted to work? I see that is available. Please advise. Also looking to get a lower tray pan WR32S1459 and frame WR17X10542. I see some are one piece online. Please advise.
For model number TFX30PPDWW
Hi Nick,
Thank you for your question. Where the left side snack pan glide rail, part number WR72X282, has been discontinued by GE and you have contacted them and they do not have the part, you may also be able to locate the part you need by trying the following:
Using a search engine to type your part number and see if other retailers still have this part in stock.
Visiting online stores such as eBay and finding sellers that have this part.
Trying retailers and repair stores in your local area to see if they have the part in their inventory.
Talking to a local repair technician, who may have the part you need, or may be able to repair your existing part. I hope this helps. Thank you and have a great day!
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Patricia
September 3, 2019
I need the right slide rail for the freezer drawer. The Kenmore part # is 497.4ja1063a r
For model number 79551029012
Hello Patricia, Thank you for the question. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!
Hi Dale. Sadly the requested part is discontinued, however you can contact the manufacturer to see if they have a suggested replacement. If they can provide you with a part number feel free to contact us back to see if we have the part in stock. Thank you for your question and good luck with your repair!
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Joann
January 13, 2020
Are the tracks (left and right side) for hold the shelving in this model available?If ordered, can they be returned if they do not fit?
how long is the return "window"?
For model number GSH25JSDBSS
Hi Joann. There are some exceptions but in general parts cannot be return under normal conditions if installed. We offer a 30 day return period and a 1 year warranty. Refer to the following page for full conditions: https://www.partselect.com/Thirty-Day-Returns.htm. The correct rails for the fresh food shelves are linked below. Thank you for your question and good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS306944
Manufacturer Part Number: WR72X240
