Part Location Diagram of WH43X139 GE Fabric Softener Dispenser
See part 298 in the diagram
Replacing your General Electric Washer Fabric Softener Dispenser
( Grid squares measure 1x1 inch )
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Fabric Softener Dispenser

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2 Reviews
$109.42
  Special Order
PartSelect Number PS272900
Manufacturer Part Number WH43X139
Manufactured by GE
Product Description

Fabric Softener Dispenser Specifications

This part is a replacement fabric softener dispenser for your washer. If your washer will not dispense fabric softener or detergent, or will not agitate, you may need to replace the dispenser. When it is working, the dispenser releases fabric softener during the wash cycle. You can find the dispenser screwed in to the top of the agitator. To replace the dispenser simply unscrew it, and replace it with a new one. This is an OEM part, and is sold individually.
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Part Videos

Replacing your General Electric Washer Fabric Softener Dispenser

Replacing your General Electric Washer Fabric Softener Dispenser
Troubleshooting
This part fixes the following symptoms:
Does not dispense fabric softener or detergent | Will not agitate
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH43X139 replaces these:
AP2047302, 280378, WH43X0139, WH43X10028
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Customer Repair Stories
 Average Repair Rating: 4.7 / 5.0, 16 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
One of eight clips broke off of the agitator assy allowing the assembly to come lose on heavy loads.
I replaced the coupling by only having to remove one bolt with a socket wrench. Once replaced I installed the new assy over the coupling making sure ro align the splines then pushing down until the assy snapped into place. Easy.
Other Parts Used:
Agitator Coupling Kit Dual Action Agitator
  • Paul from Carneys Point, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
679 of 726 people found this instruction helpful.
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The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.
I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.

I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.
Other Parts Used:
Agitator Coupling Kit Dual Action Agitator
  • Amy from Falling Waters WV, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
95 of 110 people found this instruction helpful.
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There was no fabric softener dispenser
The cap just removed by tapping a few times with a screw driver and hammer. then pulling upward it came off and I placed the new dispenser on. a couple minutes saved me from running up and down to add softener and it was very inexpensive.Thanks alot PARTS SELECT.
Other Parts Used:
  • Gigi from Monroeville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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Agitator kept coming off
Removed the bolt holding the agitator coupler on, replaced it and the bolt then slid the agitator on the coupler and the fabric softener dispenser on top of that.... so easy!!
Other Parts Used:
Dual Action Agitator
  • Jay from Wickliffe, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
8 of 15 people found this instruction helpful.
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Fin Broke off the Agitator
My wife washed a washable mop head and somehow it managed to break one of the fins off the agitator. I ordered a new agitator, fabric softener dispenser, agitator coupling, and bolt. I figured since I had to replace the agitator I would replace everything. This was super simple and easy. I watched a few videos on getting the agitator off, some people said you may need to run some rope under it to get it off. Luckily mine popped right off. I grabbed both sides and gave it a good solid jerk straight up and it came right off. I used a 3/8 drive socket wrench and a 7/16 socket to remove the bolt from the agitator coupling. I installed the new coupling with a new bolt, lined up the agitator and snapped it right on. Popped in the new fabric softener dispenser and that was it. I may have spent a total of 10 minutes counting unpacking the new parts and carting the old ones out to the trash can replacing this. If you can operate a socket wrench or a new smart phone this is really a piece of cake.
Other Parts Used:
Dual Action Agitator Agitator Coupling Screw - 1/4-20 MCH HXW 5/8 S
  • Keith from STATESVILLE, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
7 of 7 people found this instruction helpful.
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There was no fabric softener dispenser
Opened lid and place on agitator ... finished
Other Parts Used:
  • Norma from Holiday, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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New Washer Did Not Come With Fabric Softener Dispenser
Pulle d the old agitator top off and slipped this one on. Your service is great and fast.
Other Parts Used:
  • BRENDA from DENVER CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 9 people found this instruction helpful.
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Fabric softener broken/agitator had one clip broken, too
Was easy to remove the broken parts because they were loose already due to the broken finger in the agitator. It was good that I ordered the coupling kit because the bolt showed corrosion already. With the new parts I was able to see how they all clipped on together so I set myself to unbolted the coupling, install the new coupling, tighten it, alined the agitator to it, pushed into place and,... vuahla!!! fitted and worked like a charm.
Other Parts Used:
Agitator Coupling Kit Dual Action Agitator
  • Jesse from Ames, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 15 people found this instruction helpful.
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washer not agitating
After discovering the agitator floating in the basket and being torn apart from the spin cycle, I finally narrowed the problem down to the coupling having stripped. Removing the old coupling from the agitator itself took a pretty hefty yank and a large pliers, but after that this went pretty easily.

The bolt that holds the coupling onto the spline, as it turns out, is too short. The new part corrects this design flaw and prevents the bolt from working its way out over time. I took the liberty of applying some loctite to the threads before sliding the new coupling on--this needed a wood block and hammer to fully seat-several years worth of grime on the spindle makes for a snug fit-then installed the new bolt. Agitator snaps on top, then the cap that had been shredded when it floated around snapped in.

Hardest part was getting the failed coupling out of the agitator--design of the unit is not easy to find and thus determine which parts to pull on. Other than that, 15 minutes and this one is done.
Other Parts Used:
Agitator Coupling Kit
  • Nathaniel from Rutherfordton, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 4 people found this instruction helpful.
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softner dispenser cup was missing when received.
just popped it on the existing part! Quite simple...a 5 year old could do it if he was strong enough!
Other Parts Used:
  • sandi from Clayton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 4 people found this instruction helpful.
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Questions and Answers

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Victor
March 17, 2023
DOES THIS FABRIC SOFTENER DISPENSER WORK WITH MY MODEL?
For model number GTW220ACK1WW
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Hello Victor, thank you for your question. We cannot confirm that it will fit. We consulted the manual, on page 13 it states: NOTE: For models GTW490 and GTW500 only. If liquid fabric softener is desired, wait until the Rinse cycle status light is lit and the final rinse fill is complete before adding the recommended amount of liquid fabric softener directly to the rinse bath. When adding liquid fabric softener, pour into deeper areas of rinse water while avoiding direct contact with fabric. Hope this helps, good luck with this repair.

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Model Cross Reference
This part works with the following models:
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Manufacturer Part Number: WH43X139
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