Hi Mike, Thank you for the question. If you look closely at the ceramic block and look for the connection labels 1a, 2b etc.The location of the 1b and 2a connection locations have been reversed. The labeling of the connection is on the ceramic block next to the male connector spades but are hard to see and can be easily missed. Hope this helps!

Hi Laurie, Thank you for the question. Yes the Dual Element is made all as one piece and the full element will need to be replaced. Hope this helps!

Hello Bruce, Thanks for your question. We have a wiring diagram on the main model page for model GLEFZ384GCA. The link is below: https://partselectcom.azureedge.net/assets/manuals/9CCFC448A78BFB856F2A6646DE975FC58D3FEC91.pdf I hope this helps.

Hello Bernice, thank you for inquiring. This is most likely due to a faulty Switch for the Dual Element. The replacement Dual Infinite Switch for your model range is part number PS444541. Here is a link to some information on our website for testing the Dual Infinite Switch. https://www.partselect.com/Range-Stove-Oven+Infinite-Switch-Testing+repair.htm. Good luck with your repair!

Hi Dick, Thank you for your question. If the large front right burner is not working, the parts that you will need to check are the burner switch that you use to turn the burner on with and the element itself. You will need to use a multimeter to test the parts. For the burner switch, set the multimeter on Rx1 mode, test for continuity by touching the L1 and H1 terminals with the probes. Once you have completed that test, touch the probes to the L2 & H2 terminals. If your test results indicate that there is no continuity between one or both sets of terminals, you need a replacement infinite switch. To test for a shorted element, touch each of the terminals one at a time with one probe while holding the other probe to the outside surface of the element. If either terminal show continuity, it is defective. To test the entire element for continuity, place each of the probes on the terminals, one on each. The exact reading you should receive varies between models, refer to your owner’s manual to determine what yours should be, but if any element has a reading outside of 19 to 115 ohms, it is defective. If you do not receive the correct readings from the tests above or find damage on your element, you will need a replacement surface burner element. I hope this helps. Thank you and have a great day!

Hello Francine, thank you for your question. That is probably an issue with the dual element switch. The switch for this unit is PartSelect Number PS1528745. Good luck with your repair.

Hello Hon, thank you for your question. The most likely issue is the switch itself. This link will take you to information on testing the switch itself. You would need an ohm meter to test this switch. I hope this helps! https://www.partselect.com/Range-Stove-Oven+Infinite-Switch-Testing+repair.htm

Hello Abe, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

Hello Linda, thank you for your question. Usually the element will turn off for a second or two before heating up again. If the element is not turning back on when after the pot is put on it you will want to replace the element part number PS2581859. Good luck with your repair!

Hello Melvin, Thank you for the question. Very sorry but the Limiter is only sold as part of the element. Hope this helps, good luck with this repair!