This motor rotates the glass turntable in the microwave and accepts a D-shaped shaft.
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Replacing your General Electric Microwave Drive Motor
Troubleshooting
This part fixes the following symptoms:
Tray won’t turn | Noisy | Won’t turn on
This part works with the following products:
Microwave, Range.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WB26X10038 replaces these:
AP2024962, 769741, WB26X10038
Customer Reviews
Average Rating:
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★★★★★
5 Reviews
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★★★★★
★★★★★
Stephanie M - February 25, 2022
Verified Purchase
Easy repair!
Thank you for the quick delivery!
★★★★★
★★★★★
Roberta L C - September 23, 2021
Verified Purchase
As always
Perfectissimo! Thank you! - Gramma
★★★★★
★★★★★
Victor D - September 29, 2021
Verified Purchase
Easy repair and exact fit
Got the part fast easy to fix and up and running in not tome thanks
★★★★★
★★★★★
John D - December 31, 2019
Verified Purchase
Super easy to replace and works great!
Delivered fast, Super easy to replace and works great! Thank you!
★★★★★
★★★★★
Jason G - May 6, 2021
Verified Purchase
A very easy repair
The motor arrived VERY quickly, and was exactly as pictured- and an exact match for the old one that had burnt out. The reinstallation was very quick and simple- drop the bottom panel of the microwave and it's a matter of one wire connector and a single retaining screw. The new motor has performed flawlessly. I'm very happy with my experience with PartSelect.
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 160 reviews.
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I had no idea what to expect. I was tired to see this turn table not moving. I removed the 7 screws at the bottom of the microwave that I thought was hiding the turn table mechanism. Bingo! I removed the 2 screws holding the motor and check if the power was coming to the motor and it was. The motor was cooked. I decided to change the filter since I was working on this. When I received it, and proceeded to change it, I found out that there was no filter. Finding the right position was a bit tricky. The most difficult part was to remove the front vent grille.
Don’t be shy, try it! Make sure, to disconnect the power when changing the filter.
First I unscrewed the screws that were holding the panel underneath. Then I removed the panel and removed the screws that held the turntable motor in place. Then replaced the old motor with the new and screwed everything back into place.
The turntable motor went out and was making a horrible sound when I started the microwave
First I unplugged the microwave. :) Then, I removed the 6 screws found underneath the microwave, which allowed the bottom piece to hang down so I could see the turntable motor. I took the two screws out holding the motor in place and pulled the electric connectors off the motor terminals. Then I got the new part from PartSelect.com, replaced the electrical commectors, fit the motor back into the slot it came from (cause the pin has to be seated up in the hole) and replaced the 2 screws holding in the motor. Then I put the bottom metal piece back up and put the 6 screws back in. It was really easy - and I'm a chick! ;)
Other Parts Used:
Kim from Centerville, GA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
159 of 225 peoplefound this instruction helpful.
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The microwave turntable stopped working.
The tray drive motor arrived quickly. I opened the package and made sure the correct motor arrived. I shut off the power to the microwave/exhaust hood. Then I grabbed a screwdriver and dropped 5 screws from the bottom of the microwave. I then removed 2 more screws that hold the motor in place. Unplugged the 21 volt power clips. Placed the new motor in position and replaced the screws and attatched the power clips. I then placed the bottom pan in position and replaced the 5 screws that hold it to the bottom of the microwave. Turned the microwave on and it worked properly! The total cost was $40 and I probably saved more than a hundred dollars on a service call. What a happy ending and it took about 5 minutes to perform the repair! Thanks PartSelect. You are the best!
Other Parts Used:
Larry from Brandon, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
101 of 166 peoplefound this instruction helpful.
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Grinding sound when tray turned
Unscrewed bottom plate of microwave and two screws that secured motor. Disconnect wires. Reversed process when installing new motor. Couldn't have been easier.
Other Parts Used:
Charles from Wall, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
85 of 89 peoplefound this instruction helpful.
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Glass turn table made loud noise while turning then stopped turning
This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.
Great website!
Other Parts Used:
Linda from Le Claire, IA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
17 of 21 peoplefound this instruction helpful.
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rotating glass tray was grinding and not turning.
I first took the filters of the exhaust and then removed the screws on the bottom of the combination microware hood fan. Once the 6 retention phillips head screws were removed from the bottom of the microwave, and the hinged bottom "door" lowered the motor was exposed. I removed the motor by removing the two phillips screws and unplugged the motor. The hardest part was finding a replacement on the net because most shops did not give enough details or pictures to know if a part was exchangable or a replacement. Partselect.com listed the parts, motor voltage, and had pictures so that I was comfortable with ordering. The part arrived the day it was scheduled to and I simple reversed the process and within 5 minutes I had the microwave motor in and back together. It is nice to do business with a place that also gives you a returns policy upfront.
Other Parts Used:
Michael from Midland, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
14 of 16 peoplefound this instruction helpful.
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A horrid grinding noise while using appliance
I looked up the parts of the microwave on Part Select to see if there might be something I might be able to do myself. I found that the Cooking Tray drive motor was the problem. I ordered the part and got it the very next day. I loosened the 6 screws to the lower part of the microwave and then the two screws that held the part in place. I removed the element and pulled the wire plug from the element, placed the new element back in with the screws, repluged the wire, placed the lower cover back to the microwave, tested the microwave out and, is still working quietly as if it were new. Thanks to part select.com it was easy.
Other Parts Used:
Gordon from Norton, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
13 of 17 peoplefound this instruction helpful.
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Old cooking tray drive motor no longer worked.
After finding the part on PartSelect, ordering it online, receiving it quicker than expected -- it took me 5 minutes to unscrew the bottom cover of the microwave, take off the old motor, replace with the new motor, screw the cover back on and test the WORKING cooking tray drive motor. Very impressed with the efficiency of PartSelect. It's web page was easy to navigate. Thanks.
Other Parts Used:
JAMES W. from Parkland, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
13 of 17 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
11 questions answered by our experts.
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BRIAN
January 5, 2018
My GE microwave is making a buzzing noise, it seems to work just fine other than the noise. From what i've read they say it's the turntable motor? My turntable appears to be working just fine?
For model number JVM1750DM1WW
Hello Brian, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the ventilation motor, the stirrer motor, the turntable motor and the magnetron. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Dennis
March 18, 2020
My turntable doesn't move or make any noise at all.Is it likely the turntable coupler or the drive motor?
For model number JVM1650SB004
Hello Dennis, thank you for your question. You will have to inspect your turntable coupler first, to determine if this part is worn or faulty in any way. If the coupler appears to be in good condition, then we would suggest replacing the turntable drive motor, PartSelect number PS237772. We hope this helps.
I was heating a rice cake in the oven the other night and saw a quick flash. The microwave is still working correctly but there are some charred looking spots on the stirrer cover. I see that i can order another but don't know how to remove the old one. Do you have any instructions?
For model number JVM1540LN1CSSM5SS
Hello Cheryl and thanks for writing.
We have attached the link to a repair video. We hope this helps. Please contact us anytime.
https://www.youtube.com/watch?v=UBSGVkP_q-k
3 people found this helpful.
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Desiree
March 22, 2019
I think i need to replace my GE spacemaker (model jvm1640bj03, manufacture date 2005) turntable motor. It's gotten loud and the turntable no longer turns. Will this replacement motor fit and is replacing it fairly easy? Thank you.
For model number JVM1640BJ03
Hello Desiree, thank you for your question. The turntable motor for your specific unit is PartSelect Number: PS783550. Replacing these motors is very easy and there are lots of helpful installation videos online that can help! Good luck with your repair!
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Ral;Ph
November 5, 2017
Our microwave squeals loudly at times, intermittently no hum or crackllng just squealing then it might stop,
For model number JVM3670CF02
Hi Ralph,
Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the drive motor and the stirrer motor. I hope this helps. Thank you and have a great day!
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Susana
December 11, 2018
Is drive motor # ps237772 compatible with above GE microwave/convection oven model? Thank you.
For model number PVM9179SF1SS
HI Susana, thank you for your question. Unfortunately no. However, I have listed the correct part down below for you. I hope that helps. Good luck with your repair.
2 people found this helpful.
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Marianne
January 10, 2019
My hot point microwave turntable noisy and not working. Model number above and serial number is rm900135 b, output frequency 2450mhz,
Kw 1.58
Vac/hzrb 120/60
For model number RVM1535DM188
Hello Marianne, thank you for your question. It sounds like the motor itself needs to be replaced. The part number for that motor is PartSelect Number: PS953622. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Megan
January 29, 2020
My turn table only moves occassionally and not even a full turn. Do i need a new motor? It doesn't make any noises as i have read from other inquiries.
For model number JVM1870SF02
Hello Megan, thank you for your question. Yes, if the motor is moving on and off and doesn't turn completely the drive motor should be replaced which is Part #: PS237772. I hope this helps.
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Halyna
July 14, 2021
I think I need to replace my GE profile eterna spacemaker (manufacture date 2006) turntable motor. The turntable no longer turns. Will this replacement motor fit and is replacing it fairly easy
For model number EMO3000HSSO5
Hello Halyna, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS237772. We hope this helps!
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Pamela
October 8, 2021
My microwave has stopped turning.
For model number JVM1640BB007
Hello Pamela, thank you for writing. The drive motor is located under the glass microwave turntable, and allows the turntable plate to rotate while the appliance is in use. Your drive motor, PartSelect Number PS237772, might be broken if it is noisy or does not turn at all. Be sure to disconnect power to the microwave before starting this repair. Simply unscrew the bottom plate and the drive motor of your microwave, disconnect the wires, and install the replacement part. This drive shaft is 21 volts, is about 2 inches in diameter, and is made of metal. We hope this helps.
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