Part Location Diagram of WB24X830 GE Monitor Door Switch
See part 96 in the diagram
( Grid squares measure 1x1 inch )
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Monitor Door Switch

 Fits your JVM1870SK03!
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$47.21
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 Fits your JVM1870SK03!
PartSelect Number PS237422
Manufacturer Part Number WB24X830
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Doesn’t shut off | Won’t turn on | No heat
This part works with the following products:
Microwave, Microwave Oven Combo, Range.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WB24X830 replaces these:
AP2024338, 253820, WB24X0800, WB24X0830, WB24X10075, WB24X800
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Customer Repair Stories
 Average Repair Rating: 4.0 / 5.0, 14 reviews. What's this?
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GE Microwave turns on when door is opened
I saw a similar problem description at partselect.com and was confident to take the challenge to repair it myself. (Thanks to partselect.com). When I opened the microwave cover I found 3 similar switches. 2 of them works the same way and the other in reverse direction. Image diagram provided to buy parts is helpful to identify the switch.
Steps:
Remove the built-in microwave from the wall and keep it in an open space.
Remove the microwave screws and take the cover out.
Remove the 2 screws(inside) from the plastic panel where switches are snapped in
Gently remove the faulty switch and replace with the new one.
(In my case the topmost secondary door switch was broken)
Other Parts Used:
Secondary Door Switch BUTTON-PUSH
  • George from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
127 of 163 people found this instruction helpful.
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After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
Other Parts Used:
Secondary Door Switch
  • Paul from San Jose, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
25 of 49 people found this instruction helpful.
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Microwave would not go on
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
Other Parts Used:
  • Jim from Lincolnshire, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 29 people found this instruction helpful.
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When you open the door at the start the fan wood come on
I removed the unit from the wall removed the top two screws holding the panel above the door I the two screws holding the control panel removed the three switchs I found the top one to be blown and replaced it
Other Parts Used:
  • Larry from CHARLOTTE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 8 people found this instruction helpful.
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Microwave stays on when door opened
Removed control panel first then removed bracket holding door switches 8 screws total very easy fix ????
Other Parts Used:
Secondary Door Switch
  • Charles from OAKDALE, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Microwave powered up when door was opened
After researching on line and watching installation videos, ordered all three switches and installed. Disassembly of microwave was simple, removing the bracket holding the switches was a little tricky, it sits behind a metal post and you have to angle and wiggle it out. One note of caution when replacing all three switches, be sure to install correct switch in correct location. Had two of one style switch and one of a second style, and put one in wrong place, causing microwave to power up again when door was opened. After thinking it through and doing a second disassembly, and double checking installation instructions, corrected problem and microwave now works fine.
Other Parts Used:
Secondary Door Switch
  • Ken from WARE, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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Fan was running when I opened the door.
I replaced the switch at the bottom per instruction. I had both switches. I think it was the monitor door switch.It works fine now. Thank you Part Select .
Other Parts Used:
  • Teddy from CLERMONT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Microwave wouldn’t shut off when door was opened
Followed the online videos to enter the cavity to the switch holder. Noticed right away the dreaded capacitor was in back right corner behind where the touch pad had been removed. I isolated the capacitor with an old computer mouse pad for extra safety. Took some manipulations to get the switch mount out from behind the wire bundles. Once out front, easy to use small flat blade screwdriver to release each switch and replace with matching new switch. Only one switch was bad but replaced all three. Back together and working great.
Other Parts Used:
Secondary Door Switch
  • John from POWHATAN, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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Unit would run when door is opened
Two screws to remove upper from vent. Two screws to remove the didgit panel lift ip to remove and put aside remove the two screws that hold the door sensors. Depress the tab to remove the defective sensor disconnect the electrical connector and replace the new sensor snap it back into the holder install the two screws, install the didgital panel and vent panel to complete the job. Please be aware that there is a video of this procedure on Y tube
Other Parts Used:
  • Ernest from RIVERSIDE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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The microwave turntable rotates when the door is open.
This is sometimes described in other repair notes as "microwave 'runs' when door is open."
With power disconnected: Remove the microwave's metal grill surround. Three lower screws accessible with lower oven door open. Two screws accessible at top of microwave door opening with door open.
Remove microwave control panel: Remove two femaleTorx head screws (#27?) that secure the panel, accessible at right side of door opening. The right side of the control panel is secured by plastic tabs fitting into slots in the oven frame. Take good care to note how these tabs disengage from the slots (lift and shift). Tab breakage very possible! Once disengaged, the panel hinges outward and downward and is self-supported. It may be necessary to guide some of the wiring out of the way to fully lower.
There are three door switches, one "monitor" and two "secondary" switches. All switches are housed in a plastic frame, which must be lifted out of position for access, each switch is retained by flexible plastic, breakable-looking hooked fingers. Also note that the electrical connectors have tiny release tabs that must be depressed in order to pull them off of the switches. In my case the topmost switch, one of the "secondary" switches, was clearly bad since there was no "snap" or click when pressing the switch's button. Maybe you can determine which switch is bad before proceeding but I had ordered all three to avoid going through this exercise again any time soon.
Replace switch or switches, place switch carrier back into position and otherwise reverse the disassembly steps.
Other Parts Used:
Secondary Door Switch
  • DeWitt from Boulder, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

51 questions answered by our experts.
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Tom
August 2, 2017
What is the name of the lowest switch on the latch body? I see the secondary switch and the monitor door switch in the diagram, but i don't see the name of the lowest switch.
For model number JVM1750SM1SS
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Hi Tom, That is a great question! The bottom switch on the latch body is another Secondary Switch part number PS237421. The top and bottom are the same switch and the middle is the Monitor. Good luck with this repair!

34 people found this helpful.

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Kelly
November 16, 2017
My microwave turns on when i open the door. What causes this?
For model number JVM1730DP1WW
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Hi Kelly, Thank you for your inquiry. Based on what you described, there are 3 switches in your microwave that you will need to check to see which one is causing the issue. You will need a multimeter to verify which one is the faulty switch. I hope this helps. Thank you and have a great day!

9 people found this helpful.

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Jack Sell
September 8, 2017
I read somewhere that you should make sure the capacitor is discharged before you work on a microwave. How do you find the capacitor and how do you discharge it?
For model number jvm1950sr1ss
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Hi Jack, Thank you for your inquiry. The capacitor is found in the back of your microwave. The capacitor is discharged by creating a short circuit between the two capacitor terminals and from each terminal to chassis ground.For the proper procedure to discharge the capacitor, you will need to consult your owners manual. I hope this helps. Thank you and have a great day!

8 people found this helpful.

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Kevin
December 18, 2017
I have 3 dor switches on my micro. Looking at diagram, only 2 switches are called out with numbers, door switch #29 (upper) & #30 (middle) in the diagram, they show as two different switches upper wb24x829 and middle wb24x30. No number for the lowest switch. However when i look at the switches on my particular unit, the upper and middle switch are the same and the lower 3rd switch is a different number. What should i order to replace all 3 switches? Which goes where? Follow what is on my unit or per the diagram? The switche have never been replaced. Thanks in advance for the help.
For model number JVM1650SH01
PartSelect logo
Hi Kevin, Thank you for your question. The bottom switch on the latch body is another Secondary Switch part number PS237421. The top and bottom are the same switch and the middle is the Monitor. I hope this helps. Thank you and have a great day!

7 people found this helpful.

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Wb27x10195bugmatt
December 11, 2017
Hello, microwave fan, light and turntable do not come on when door is closed. Key pad works fine. When i try to start nothing happens but then if i hit start again i hear an electrical noise, again with no fan, light and turntable. Already replaced the line fuse and i have the same problem
For model number JVM1650SH01
PartSelect logo
Hi Matt, Thank you for your question. If the microwave is not working when the door is closed, there are some parts that you will need to check to see which one is causing the issue. You will need to check the fuse, the secondary door switch, the monitor door switch, the light socket, the drive motor, the thermostat cut-off and the thermal cut-out fuse. I hope this helps. Thank you and have a great day!

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Dave
January 14, 2019
Microwave buzzes when close door. Stops buzzing if left open. Which switch do I need to replace?
For model number JEM31SF001
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Hello Dave, Thank you for the question. I suggest testing each switch to see what switch needs to be replaced. The PartSelect Number PS237421 should read Normally Open and the Part Number: PS237422 should read normally closed. Thank you for your inquiry, good luck with this repair!

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Related Parts:
Reinaldo Torres Baez
December 3, 2018
My microwave fan motor run every time no stop door seitch ok some panel button no work
PartSelect logo
Hello Reinaldo, Thank you for the question. With the information provided, sounds like a stuck keypad, Part Number: PS2374119. The fan button could be stuck on and not allowing it to turn off. This would also explain some buttons working and others not. Hope this helps, good luck with this repair!

2 people found this helpful.

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Christy
January 9, 2018
Can I get to the interior light to replace it or do I need a technician to come out and do it? I'd much rather do it myself...but I saw on another site a call needed to be scheduled.Thanks!!
For model number JEM25DM3BB
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Hi Christy, Thank you fort he question. You can do the repair on your own but you will need to be very careful and discharge the Capacitor. It can hold a charge long after the microwave has been disconnected from its power source.You will need to touch the blade of a insulated handle screwdriver to one of the capacitor terminals and hold it there for a few seconds. Repeat this process a few times. Hope this helps!

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Jason
February 7, 2018
Microwave was working fine until one day about 1 min into heating the normal hum and table stopped. Turning off power for 10 min would fix it. Now turning off power doesn’t help. Keypad works fine, microwave light turns on with door open, exhaust still works. It will even count down but no heat. What should i check?
For model number PVM1870SM1SS
PartSelect logo
Hello Jason, thank you for your question. I would recommend checking the line fuse, the diode and door switches first. If those all test as being working parts, you might need the magnetron. I hope this helps!

1 person found this helpful.

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Christy
January 7, 2018
Where is the interior light located? I swear it has one, but i can't find how to replace it! Thanks!
For model number JEM25DM3BB
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Hi Christy, Thank you for your question. The light bulb should be in a socket located in housing compartment on the inside of the microwave in the top right corner. I hope this helps. Thank you and have a great day!

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Manufacturer Part Number: WB24X830
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