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Door Switch - 250V

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$48.37   On Order

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 Fits your IBMS1455WS0 Microwave!
 Fits your IBMS1455WS0 Microwave!
PartSelect Number PS2338920
Manufacturer Part Number W10211972
Manufactured by Whirlpool
Product Description

Door Switch - 250V Specifications

This door switch (Primary and Secondary) keeps the microwave from running when the door is open. NOTE: Two switches required. Sold individually.
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Troubleshooting
This part fixes the following symptoms:
Won’t turn on
This part works with the following products:
Microwave, Microwave Oven Combo.
This part works with the following products:
Whirlpool, KitchenAid, Kenmore, Maytag.
Part# W10211972 replaces these:
AP4357880, 4375346, 4393442, 4393498, 4393570, 4393697, 4393881, 461967848881, 8206345, W10131248, W10217468, W10330566, WPW10330566
Questions and Answers

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Gordon
January 10, 2018
When trying to use microwave, the display say door and will not operate. Why?
For model number whirlpool RMC275PVB01
Hi Gordon, Thank you for your question. If your microwave is displaying "door" it is caused by either a bad door switch or a loose door switch mount. These issues can be caused by slamming the door or by failing to hot the cancel button before opening the door while the microwave is still running. You will need to check the door switch to make sure it is working correctly and you will need to check mounts to see if they are out of place. I hope this helps. Thank you and have a great day!

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Jenn
September 16, 2017
Is there a video to install w10211972
Hi Jenn, Thank you for your inquiry. I was not able to find a video, but I have some information for you. Before beginning any repair, please unplug the appliance from the electrical outlet. Open the door and remove the screws securing the grill. Slide the grill to the left to release it. Next remove the screw on the left securing the control panel and loosen the screw behind the panel. Lift the panel up and pull it forward to detach. Now remove the screws to release the switch assembly. Depress the release tab and the actuator to detach the switch you are replacing. Disconnect the wire connector to fully release the old switch. Install the new door switch by first connecting the wire connector. Now position the new switch into the assembly and snap it into place. Realign the switch assembly on the frame and replace the screws to secure. Reposition the control panel. Tighten the screw behind the panel. Reposition the grill and slide it to the right and replace the screws. Plug the power cord back in and it should now work for you. I hope this helps. Thank you and have a great day!

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Rebecca
March 4, 2018
My microwave is giving us a door code and will not operate. I have read several reveiws and see that i need siwtch but how can i tell how may?
For model number RMC305PVS00
Hi Rebecca, Thank you for your question. It is likely the door switch you will need to check and you will need to use a multimeter to see if is is working correctly. A door switch is a simple on/off mechanism that prohibits the microwave from operating when the door is open. Microwave door switches are only an inch long. Most are black in color and all have metal prongs, called terminals, extending out from the body of the switch. Microwave door switches are normally mounted to a bracket near the door latch. Also, microwaves usually have three or four door switches. There is a latch (sometimes referred to as a hook) attached to the inside of your microwave door that comes in contact with and activates the door switch when the door is closed. Examine this prong first. You may not be experiencing any problems with your door switch. Perhaps the latch on the inside of your microwave door is missing or damaged, leaving it unable to activate the door switch. Some door switches have only two metal prongs extending from the body, while others have three. Those with three terminals will have a common (COM) terminal, a normally closed (N.C.) terminal, and a normally open (N.O.) terminal. Those switches with only two terminals will have either a common terminal and a normally open terminal, or a common terminal and a normally closed terminal. We are providing directions for testing a door switch with three terminals. If you are dealing with a door switch that has only two terminals, ignore the part of this test that does not apply to you. Using caution, remove all wiring harness leads from the switch's terminals. Be aware that some door switches may have a locking clip keeping the harness from coming loose. In this case, there is a protruding lever which must be depressed while the harness is gently pulled away from the terminal. Use your ohmmeter to test your switch for continuity. Begin by setting your ohmmeter to measure resistance at a scale of Rx1. If you are using an analog meter, touch the metal tips of the test leads together and zero your ohmmeter by adjusting the thumbwheel in the front of the meter until the needle reads '0' on the scale. Touch one meter lead to the COM terminal and the other lead to the N.O. terminal. Do not push in on the actuator. Your meter should give a reading of infinity, meaning the circuit is open, and there is no continuity. Without moving the meter's leads, press down on the actuator until you hear a 'click'. With the 'click' of the actuator, the meter should produce a resistance reading of zero ohms. This means the circuit is closed and continuity is present. Hint: The presence of a distinct 'clicking' noise is evidence that your switch is working as it should. Be that as it may, switches with only two terminals do not 'click' when actuated. Keep the meter lead that is touching the COM terminal in place, but move the other meter lead from the N.O. terminal to the N.C. terminal. You should receive a reading of infinity when you push in on the switch's actuator. When the actuator is released, you should receive a resistance reading of zero ohms. Now, set your ohmmeter to its highest resistance scale and touch one meter lead to the N.O. terminal and the other meter lead to the N.C. terminal. The resistance reading between these two leads should be infinite. Finally, take a resistance reading from both the N.C. terminal and the N.O. terminal to any metal mounting hardware that is a part of the switch assembly. You should receive a normal reading of infinity. Any readings that differ from the ones presented here are indicative of a defective door switch that will need to be replaced. I hope this helps. Thank you and have a great day!

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Paul
April 1, 2018
The microwave does not seem to recognize that the door is closed. The interior light is on with the door open, but it does not turn off when door is closed. The control panel is lit and says "close door." The unit does not start when the start button is hit. I tested all the door switches for continuity and they tested fine.
For model number GMH3204XVS1
Hello Paul, Thanks for your question. This may be due to the interlock, part number PS11749178. This part should only be tested and installed by a licensed technician, however, as the microwave's internal parts can contain electrical charges even when the microwave is unplugged. I hope this helps.

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Ben
September 18, 2021
Microwave will not operate, but oven will. Replaced the control board and door switch. Still showing f6e8 error code and shows the words: Contact mw am.
For model number WOC97ES0ES02
Hello Ben, thank you for writing. The faults are indicating electronic issue. It could be the Control Panel PartSelect Number PS11722617. The electronic Control is PartSelect Number PS12348595. Good luck with the repair.

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Jon
January 15, 2018
In order for microwave to operate we have to hold the door closed. Do i need to replace the door switch?
For model number KBMS1454SSS1
Hello Jon, Thank you for your inquiry. Yes, it does sound like you would have to replace one or both of the switches. Hope this helps!

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Ruff
April 12, 2018
Microwave will not start. When press start, display flashes "press start" again ever time start is pressed. I have tested both part 8 (ps2338920) and part 9 (ps2338921 which are switches on the diagram on your online site and these two switches are on the top interlock and both test ok on my ohm meter. However, when I check the conductivity of the one switch on the bottom interlock, it shows no conductivity on my ohm meter. Is this a safe bet this part will fix the problem?
For model number MH2175XSQ2
Hi Ruff, Thank you for the question. I would suggest replacing the switch. It is most likely the issue and if this did not fix the problem, you may need to replace the control board. Hope this helps!

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Steven
November 24, 2017
I had to replace the 20 amp fuse in my KitchenAid microwave. After a few days of normal operation,when I would open the door to put some food into the oven,the interior light and led panel go dead.If I unplug the oven for a few minutes i.E. Power on reset it would work fine, for awhile. This has been a work around for a few weeks.Now it will turn on and shut down after a few seconds. I've done a continuity test on the door switches and they seem fine. Any ideas would be greatly appreciated as i'm retired and can't afford a repairman.
For model number KHHC2080SSS0
Hi Steven, Thank you for the question.The only thing I can suggest is replacing the fuse again. The fuse installed may have been defective. Hope this helps!

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Debra
September 5, 2017
My microwave turns on when the door is open . Will this part fix that?
Hi Debra, Thank you for the question. Sounds like you need the micro switch. If you can resubmit the question with the model number we will be happy to verify the correct part needed for your appliance. Look forward to hearing from you.

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Winnie
September 10, 2017
Hi, my microwave turns on when I open the door. I don't know which part I need. There are 3 switches. I don't know which switch I need to order.
For model number KHMS1850SSS1
Hi Winnie, Thank you for the question. The Door Switch you need is PS2338921. This part keeps the microwave from running when the door is open. Hope this helps!

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Customer Repair Stories
 Average Repair Rating: 2.8 / 5.0, 1 reviews. What's this?
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    Sorry, we couldn't find any existing installation instruction that matched.
    The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
    I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

    When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

    All seems to be working well now.

    Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
    • E G from SILVERDALE, WA
    • Difficulty Level:
      A Bit Difficult
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Pliers, Screw drivers
    • Parts Used:
      W10211972
    1 of 2 people found this instruction helpful.
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS2338920
          Manufacturer Part Number: W10211972
          Brand
          Model Number
          Description
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