
Troubleshooting
This part fixes the following symptoms:
Won’t turn on
This part works with the following products:
Microwave.
This part works with the following products:
General Electric.
Part# WB24X10163 replaces these:
AP4339925
Questions and Answers
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Thomas
December 5, 2018
The plastic connector attached to the thermostat (side toward front of unit) has overheated and browned and somewhat melted. Some burnt electrical smell. Connector will not detach from the thermostat. I'd like to order a new thermostat ps2321377, but can i also get the wire with connectors, of which one end attaches to the front side of the thermostat? Or, just a new plastic connector that i could attach to the wire myself? Thanks.
For model number JES1460DS3BB

Hi Thomas, thank you for your question. Those wires would have been part of your wiring harness assembly. Unfortunately that part has been discontinued and is no longer available. You may need to speak to the manufacturer to see if they have another wiring harness that can replace the one that they discontinued. Once you have that part number, we should be able to get you pricing and availability for the part. I hope that helps. Good luck with your repair.
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Jared
December 16, 2017
Was wondering if the numbers on back of thermostat mattered. The numbers on back of my thermostat are ksd1 bn1 110/0. Thanks
For model number JES1460DS3BB

Hello Jared, Thank you for your inquiry. 110 indicates the voltage, KSD1 is the GE product code, bn1 is the thermostat series. It is usually specific to model. Hope this helps!
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Jeff
November 13, 2018
Is it even possible that it can burn up. The wire from the fuse board is charred black and the wire is also shows signs of burning the other side the unit is also charred black but the wire is not burnt. I would send a picture of the part but there is no link to do so.
For model number JES1460DS3BB

Hello Jeff, Thank you for the question. The thermostat may not shows physical signs of burning up, but the wires and fuse could have caused a short. Hope this helps, good luck with this repair!
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Mark
January 17, 2020
Microwave will function fine for a couple of minutes, then shuts down. After waiting for a period of time, it will function fine again for a short time (generally a couple of minutes), then shut down again. What might be probable causes?
For model number JES2051DN2WW

Hello Mark, if your Microwave runs and then shuts down it could be faulty door switches or possibly a defective touch-pad or control panel. You would need to examine for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity.
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Bruce
December 7, 2018
Does not turn on key pad does not work switches check good and fuse also checks good thermostat checks good.
For model number JES1456DS3WW

Hello Bruce, Thank you for the question. If the appliance has no power and will not turn on and all the switches and fuse check to be good. You may have a defective PCB Board, PartSelect Number PS11762562. Thank you for your inquiry, good luck with this repair!
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Miguel
May 23, 2019
This thermotast is two diferent parts one we found is wb 24 x 10163 with #ps2321377 on goes in the bottom and the other one goes on top the same place with the # on back ksd1 bp1 150/0
For model number Jes1456ds3ww

Hello Miguel, thank you for writing. The other Thermostat for your model is part PS2370190. We hope this helps.
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Billy
November 20, 2019
For the thermostat fuse i was only able to find a 120. Can that replace the 110 on this model or not
For model number JES1460DS3BB

Hello Billy,
Thank you for your question. The only thermostat compatible to your model is the 110 under part PS2321377 for your model. Hope this helps!
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John
January 10, 2020
Do you stock a replacement for this high limit sensor on a GE microwave
For model number Ksd1 bu2 110/0

Hi John. We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The thermostat was not working.
The most important part was to determine why the microwave not coming on. I had to check from start forward to determine where it was losing the current. after determined that the thermostat was not passing the current, that was it. After I received the part, I replaced the part and everything started working again.
Other Parts Used:
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Kayeum from Frisco, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 9 people
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Microwave would turn off & appear to lose power after a few seconds, then reset.
As soon as I opened up the microwave I noticed a burnt connection on the Thermostat. Received replacement Thermostat in two days. This was very easy to change once the cover was off. I also replaced the burnt push-on spade connector on the Thermostat. Putting the microwave's cover back on properly was the only challenging step! The microwave oven now works perfectly again. Really easy repair.
Other Parts Used:
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Robert from LODI, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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No power to microwave
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John from COLORADO SPGS, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Microwave stopped working and lights and indicators were off. Close the door firmly and the lights flickered. (Something lose side)
Remove the outer cover. Look for a ROUND (about the size of a nickel) device or anything discoloured or burned.
I read the schematics I enclosed inside the microwave. Look for (Flake sensor) remove the leads on both sides (2 leads) and check with an
Ohm meter. I should read shorted or CLOSED. Mine was open and burned. Obviously from metal object causing feedback. I connected the 2 leads together and the unit functioned perfectly. I ordered the part from the exploded view, installed the device (45 min tops) done. ??
I read the schematics I enclosed inside the microwave. Look for (Flake sensor) remove the leads on both sides (2 leads) and check with an
Ohm meter. I should read shorted or CLOSED. Mine was open and burned. Obviously from metal object causing feedback. I connected the 2 leads together and the unit functioned perfectly. I ordered the part from the exploded view, installed the device (45 min tops) done. ??
Other Parts Used:
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George from LOUISVILLE, MS
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
2 of 2 people
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Oven lights were dark, even though its power plug was getting 120VAC, measured.
*Took out all SCWs retaining Oven's Case, then lifted Case away.
* Instantly, I saw a TStat which had gotten so hot that heat charred its Quick-Disconnect's, (QD), insulators,
*Found, inside, a paper envelope containing a map-folded, GE Pub No.31-41077, so spent hours reading everything on this pages. The Schematic page showed me: my burnt TStat-part is the "Flame Sensor"; and if it remains Open, then 120VAC cannot pass it.
* So, what might have caused that sensor to become over heated?
In the GE-Pub, there is a paragraph dedicated to the Flame Sensor, and one sentence stuck out: "When replacing be sure to determine cause of failure." At this point the onus falls onto the DIYerselfer's cognition. I had long been using Beverage & Vegetable buttons, and could now see those auto-shut-off options depending on the Humidity Sensor. I measured resistance of that sensor's internal elements, to find values about 2X larger than in the GE-Pub, so I decided to buy a replacement Humidity Sensor, and Flame Sensor
* Instantly, I saw a TStat which had gotten so hot that heat charred its Quick-Disconnect's, (QD), insulators,
*Found, inside, a paper envelope containing a map-folded, GE Pub No.31-41077, so spent hours reading everything on this pages. The Schematic page showed me: my burnt TStat-part is the "Flame Sensor"; and if it remains Open, then 120VAC cannot pass it.
* So, what might have caused that sensor to become over heated?
In the GE-Pub, there is a paragraph dedicated to the Flame Sensor, and one sentence stuck out: "When replacing be sure to determine cause of failure." At this point the onus falls onto the DIYerselfer's cognition. I had long been using Beverage & Vegetable buttons, and could now see those auto-shut-off options depending on the Humidity Sensor. I measured resistance of that sensor's internal elements, to find values about 2X larger than in the GE-Pub, so I decided to buy a replacement Humidity Sensor, and Flame Sensor
Other Parts Used:
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Gordon from Solvang, CA
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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unit quit
removed the cover and checked the fuse, good. Followed wiring found the first thermal switch showing signs of extreme heat checked with ohm meter and was open. Replaced the terminals ,heat damage, installed new part worked good. I tried to find a wiring diagram but GE seems to think we don't need one. Although they send one inside the cover?? Probably some people should be real cautious trying to work on the power side of a microwave. I'm a trained Tech with 38 years in the power business. should have taken the wiring diagram out when I had the cover off but it said do not remove? So I didn't.
Other Parts Used:
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Frank from SWEETWATER, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Customer Reviews
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Jean-Louis B - July 25, 2019
Verified Purchase
Not exact match, needed customizing to use. But it worked and unit is repaired.
Fast, reliable, great to deal with.
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS2321377
Manufacturer Part Number: WB24X10163
Manufacturer Part Number: WB24X10163
Brand
Model Number
Description
