Fridge too cold | Fridge too warm | Freezer too cold | Freezer section too warm
This part works with the following products:
Refrigerator.
This part works with the following products:
Maytag, Whirlpool, Amana, Kenmore.
Part# 12002355 replaces these:
AP4009169, 1057227, 12002355, 12002355VP, 12002356, 12791403, 12791403SP, 12791404, 12791404SP, 12791405, 12791405SP, 12791406, 12791406SP, 12791407, 12791407SP, 12791409SP, 12791411, 67003871, 67003872, 67004034
...
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, 67004035, 67005103, 67006645, 8208196, 8208278, Y67003872
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Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
4.8
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★★★★★
★★★★★
Steven U - March 30, 2021
Verified Purchase
Easy repair, saved me the cost of calling a company out.
Part was in excellent condition, with fast delivery.
★★★★★
★★★★★
Jordan F - December 2, 2020
Verified Purchase
Good Part - Great Service
Had a repairman diagnose a fridge problem but said the part was on backorder for 2 months. He suggested this site and the diagrams / part numbers provided were extremely helpful. The part arrived very quickly, and is the manufacturers part. It was reasonably priced and I completed the repair easily saving $300.00 in parts and labour.
★★★★★
★★★★★
Kristyn W - May 21, 2020
Verified Purchase
Exactly what we needed
It came very fast, and was exactly what we needed, which we found out by watching their videos.
★★★★★
★★★★★
Jon K - April 29, 2020
Verified Purchase
Thermister replacement
Received the part earlier than expected, was exact replacement for what I had. Took a couple minutes to figure out how to get the light housing out to access the thermister, repair took no longer than 5 minutes once I found the the old one, (took longer taking the food and shelves out). Fridge is now working great, (previously top shelf temp was 40 degrees and crisper was 30 degrees, now 40 on top, 37 in crisper).
★★★★★
★★★★★
Robert G - August 23, 2019
Verified Purchase
Easy repair but did not solve the problem
Part arrived in five days. My freezer still not normal temp, did replace defrost thermostat two months ago.
★★★★★
★★★★★
Robert V - June 26, 2019
Verified Purchase
Thermistor/ Fridge/ problem solved!
Easy to order, delivery came quick enough, easy installation. Appliance is in good working order again along with a one degree adjustment in temperature. A fairly inexpensive purchase to fix the problem with my fridge.
★★★★★
★★★★★
Pierre I - March 11, 2019
Verified Purchase
Easy repair, works fine
The part was the right one. It arrived very early. The repair instructions on YouTube made it really easy. Well done!
★★★★★
★★★★★
Francois C - February 21, 2019
Verified Purchase
#1
Very fast shipping and easy as f&%k to replace. Now the fridge runs smooth as new.
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 7 reviews.
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Freezer cold, refrigerator warm
Overload relay accessible from back, by compressor unit. Very easy to change out. Diagram from your site placed defrost thermostat in same area.It wasn't. Found another diagram, showed it in refrigerator light area, took that apart, not there. Yet another diagram showed it in the duct work area at back of refrigerator cabinet. Not there. Finally removed back of freezer compartment, found thermistor and thermostat with the fins. Clipped wires, wired in parts, quick fix. Longest amount of time was spent finding the old parts to replace them. Actual replacement took less than 15 minutes. Refrigerator holding at 35 degrees set on 2 now, better than ever. Total cost, less than $120, doing iy ourselves....priceless.
Remove the light cover. Use a flat head screw driver to push in the tabs on the back of the program mount and pull down to expose the computer board. The Thermistor is clipped on under the vent holes on the right side. Cut both wires to remove the old thermistor strip a 1/4 inch off the remaning wires and the new thermistor wires twist both ends together crimp on the wire caps snap in the new thermistor reinstall the program board until the retainer clips snap into place, slide the light cover back on.
Other Parts Used:
michael from MARION, IL
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
25 of 28 peoplefound this instruction helpful.
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Our refrigerator was too cold as the thermistor seems to have gone
It was great. We replaced the thermistor A little difficult to get to the thermistor but once we found it five minutes. My refrigerator seems happy but we will monitor it and see.
Other Parts Used:
Ellen from SUN CITY WEST, AZ
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
19 of 29 peoplefound this instruction helpful.
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Top section warm, but freezer okay.
Popped off the control panel at the top behind the door. Found the thermistor and replaced it, cutting the wires and splicing the new one in. Immediately the warm section of the refrigerator was getting below freezing temperature readings, so the cooling vent was not opening. I put the old one back on and the temperature readings went back to being accurate. So this was not the problem. I believe now that the fan somehow is not blowing enough cold air up. So now I'll probably buy a fan motor and maybe a blade and try that. Otherwise the computer module I priced at $500 so I hope it isn't that. I replace the fan motor a few years ago already.
Other Parts Used:
Christopher from HOMESTEAD, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
Other Parts Used:
Aquilino O from VALLEJO, CA
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
2 of 2 peoplefound this instruction helpful.
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FREEZER WOULD NOT DEFROST.
I initially tested the heating element and defrost thermostat using an ohm meter. the defrost thermostat was incased in ice, so I replaced it first. The refridgerator worked for about a week and then froze up again. I then replaced the thermistor and the unit is working as designed.
Other Parts Used:
JEFF from SEATTLE, WA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 3 peoplefound this instruction helpful.
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The refrigerator side is too cold, ice maker and water do not work.
I'm a pretty handy person generally but I had to call on my engineer neighbor to help. I've never soldered before so I didn't feel comfortable installing the thermistor. I had everything ready for him so all he did was cut the existing thermistor out, strip the wires on the replacement , solder and tape and he was seriously done in 10 minutes! I replaced everything and plugged the fridge in to find that my fridge still freezes everything. I have now ordered the damper control and gasket to hopefully fix this problem.
Other Parts Used:
Dierdre from Brentwood, NH
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Socket set
0 of 1 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
43 questions answered by our experts.
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Jerry
February 2, 2018
Where is the refrigerator thermistor for this model refrigerator
For model number GI5SVAXVQ01
Hello Jerry, Thank you for your inquiry. There are two thermistors in this fridge, one in the freezer and the other in the fresh food compartment. The one in the fresh food compartment is located in the ceiling in the light module, you would need to remove the housing and cover to access it. The one in the freezer is at the back corner with a cover over it, you would use a screwdriver and insert it into the tab at one side to remove the cover and access the thermistor inside the cover. Hope this helps!
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Randy
November 19, 2017
Freezer is cold and the fridge is warm. New control board and evaporator fan. Could this part be the problem?
For model number MFF2258VEB2
Hi Randy, Thank you for the question. You can test the Thermistor to see if it is defective.The resistance of the thermistor in the unit should be 2.7K ohms at 77 degrees. Hope this helps!
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STEVENANY GUES
January 12, 2018
Refrigerator is freezing milk the thermometer on the front of unit say's its 46 degrees if we raise temp more fridge go's off any clue is apprieciated
For model number MFI2568AEQ
Hello Stevenany, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: thermistor, damper control assembly, defrost heater, defrost thermostat, temperature control and main control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Amy
February 22, 2018
Where is the thermistor located on the Amana afi2538aeb?
For model number AFI2538AEB
Hello Amy, thank you for your question. There are two thermistors in the appliance. One in the freezer section behind the back wall, close to the evaporator. And in the fridge section it is toward the back wall of the fridge around the light bulb area. I hope this helps!
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Andrew
November 7, 2018
Hi. My fridge will be working well for a couple days, then the freezer will get warm to the point the food will start defrosting and ice cubes start melting. It will turn itself back on eventually and work fine for a couple days again. Then it happens all over again.There is visible frost from time to time. This is only happening in the freezer. I was seeing on the website about the defrost thermostat and thermastor. I would rather not change parts by trial and error, and get the right part first. Can you help. Thank you
For model number AFD2535DEW
Hi Andrew,
Thank you for your question. To verify which part is causing the issue before you purchase one, you will need to test them with a multimeter. You will also need to check the run capacitor, the compressor start device, the evaporator fan motor and the electronic control board. I hope this helps. Thank you and have a great day!
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Enem
April 10, 2019
Where is the thermistor (part # w10838965) located on the Whirlpool model # wrt318fzdw01?Fresh food compartment? freezer? thank you.
For model number WRT318FZDW01
Hi Enem, thank you for your question. In your diagram, located here: https://partselectcom.azureedge.net/Schematics/Whirlpool/7111BD6E5107FE84D890D381A36AF8EBB53E43D7.gif . They are parts 13, 20, and 15. One on the bottom of inside your fridge, one at the top, and then one inside of your freezer at the back. Good luck with your repair.
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Robert
June 4, 2019
My fridge is a Maytag, model mfi2266aes about 10 years old. For the past 2 weeks now everything in the fridge is becoming frozen including vegetables, milk, soda, juice etc. We had this problem for a duration of time also about six months ago. I've made a couple of phone calls to some tech. Places recently. Can i assume most likely this maybe the thermistor that needs replacing? I have ordered one hoping i get lucky and this rectifies the problem. I have ordered part ps2003772. Thanks
For model number MFI2266AES
Hello Robert, thank you for writing. Yes, this replacement Thermistor for your model will most likely fix the issue. You may also want to consider the Control Damper part PS11748673. We hope this helps.
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James
June 27, 2019
Freezer and refrigerator are both running hot. I replaced the compressor switch and the capacitor. The fan continues to run. Do I need two thermistors one for the refrigerator and one for the freezer?
For model number MSD2660KES
Hello James, Thank you for the question. There is a Thermister in with the controls and with the evaporator. Hope this helps!
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Brad
November 4, 2021
How many thermistor are there for a whirlpool GX5FHDVXB00? If there are 2 would it be wise to change them both? At random times my fridge and freezer will get warm but then return to normal.
For model number GX5FHDVXB00
Hello Brad, thank you for writing. There are two thermistors. One in the Freezer and one in the Fridge and yes you should change out both at the same time. They are the same part number PS2003772 and we have a video for you to view on installation.
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Frank
July 9, 2021
Hi, is the thermistors for the refrigerator the same part number as the one for the freezer? What is the part number? Thank you.
For model number WRF535SMBB00
Hello Frank, Thank you for contacting us. We have researched the model you have provided and have found there is no Thermistor inside the Fresh Food Section. We hope this helps!
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