Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Power surge caused unusual display readout
Microwave self-diagnosed problem as touchpad defect. Unplug oven, remove 2 screws on top cabinet and slide exhaust grill to side to release. Remove one screw retaining touchpad and slide up to release. Snap a picture of connections, one pair could be swapped. Unplug connectors from circuit board. Remove 4 screws holding board to touchpad. To release ribbon cable, pull up on connector slightly and pull out cable. Install board on new touchpad. Slide ribbon cable from new touchpad into connector and press down on retainer. Tug on cable to check connection. Reinstall in reverse.
Other Parts Used:
George from NAPLES, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
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2 questions answered by our experts.
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Michelle
October 24, 2017
My control panel has some buttons that do not work. Mostly bottom half. (higher numbers and clock set button). I had read that the ribbon cable is probably loose but i unpluged it an pluged it back in and also cleaned connection with alcohol with no results. Can you help.
For model number Pvm1870sm1ss
Hi Michelle,
Thank you for your question. It sounds like your electronic control board might need to be replaced on your appliance. If not, the only other part it could be is your touch pad. I hope that helps. Good luck with your repair.
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David
March 2, 2023
Will this part have a warranty with it? Is it new or used if I buy this and it is not correct can I send it back?
Thanks David
For model number Oven: PMV1870SM3SS, Panel: WB07X11128, Part Select#: PS1993844
Hi David,
Thank you for your question. Our parts are brand new OEM parts that come with a one-year warranty. If you need to return a part, we have a 30-day return period. We have included links with information on our one-year warranty and 30 day return policy. If you would like to place an order for the control panel, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
