ROLLER ASSEMBLY

Had to replace front drum support rollers. Removed screws underneath top in back that held bracket that keeps top in place. Slid top towards rear and lifted up. Removed 4 screws that hold plastic front panel in place (inside..2 on each corner) Unplugged front panel electric plugs to remove panel. Opened door..removed 2 screws at bottom of door opening. Removed screws on top of front panel. Unplugged door switch plug. Removed front panel. Removed right front roller with 9/16th wrench for nut. Adjustable for back of stud. Lifted up on drum to get roller out. Reversed to install. Left roller a bit harder to get to stud. Removed and installed same as right side. Did not attempt to replace rear rollers. Have them if needed but very much more involved to replace.

We bought 2 roller wheels to replace the ones up front that turn the drum. We watched a video prior to ordering the parts, then followed along with it as we did the repair. It was really easy to complete, with the hardest part being getting some of the screws to loosen at first. Now it purrs like a kitten. We are so happy to have silences the racket. One wheel was completely worn away, with shreds of rubber sitting inside the cabinet.

Watched the video a couple of times. After that it was a breeze.

I followed the video instructions that were supply on your site

Removed top of dryer
I carefully removed wires from back of control panel
Removed control panel
Most of screws hold cabinet together
Unhook wire from light on door and sensor on the front panel.
Remove the front door and panel together
I changed both front rollers on front panel
If you have to change rear rollers lift tub up by belt
Remove screws on back of dryer that will let you lift out inside rear panel that holds the rear rollers
Change rollers and just revearse procedure to put back together

Following the reference video, step by step and taking progress photos along the way, organizing screws and hardware as they were removed.

The discrepancy I found was the new rollers that I received were complete with the shaft. The video with the older rollers instruct removing the rollers from the shaft.

To use the new rollers with the new shaft, requires removing an additional panel at both the front 2 and also the full back panel for the rear 2, to get a wrench on both ends of the shaft, and then attach the new roller bearing shaft assembly and re-install the panel.

Other than that, it went very smoothly and the result was a quiet rotating drum. No more thumping!

My dryer actually required 2 moisture sensors, but had only ordered one pack, which only came with 1 sensor. For whatever reason, I thought the pack would have had the 2 pieces.

Another reviewer made note to wear work gloves as some of the hardwares metal edges are quite sharp. Following that advice I completed the repair in 3 hours without a scratch. Thanks for the detailed video Partselect team and good luck to all attempting repairs.

An appliance repairman determined the problem which was that it needed new pulleys and thankfully PartSelect carried them. He installed them in an hour and my dryer runs fine now.

Followed video provided on site