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★★★★★
★★★★★
Mike H - January 29, 2024
Verified Purchase
Ordering was easy, unfortunate that part does not fit.
Part was selected using model number of our appliance but is not suitable for our microwave. Part is taller and does not allow plate to sit properly on support roller assembly. If the part fit it would have been 5 stars for sure!
January 30, 2024
Hi Mike,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Tammy P - February 27, 2022
Verified Purchase
Does not work well.
The part did not match dimensions of the original part. It is much to “tall” or “deep” and the glass tray sits much to high up off of the turn table and does not turn properly or consistently. Very disappointed but not worth the cost of shipping to return.
March 5, 2022
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
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Alex
January 27, 2023
the shaft coupler. there is a piece of plastic that goes in the coupler? its round with one flat edge.alex
For model number ibms1455ws-0
Hello Alex, Thank you for your inquiry. Researching the model number that you have provided, there is a coupler that goes onto the turntable motor shaft, part# PS12114446. The motor is part# PS11769794. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. Good luck with your repair.
I purchased shaft coupler PS12578368 on order #22473627 for my Jenn-Air undercounter microwave. The coupler is almost 1/4" taller than the original one.
For model number JMC2430WP01
Hello Craig, thank you for the question. According to our research, the shaft turn, part number PS12578368, is compatible with your model. We hope this helps!
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