This is the replacement water filter base for your refrigerator. It is approximately 3-1/2 inches by 3 inches. It is made of white plastic with two blue water filter receptacles. The water filter base connects to your refrigerator and is the part that your two-headed water filter fits into. The main reason you would want to replace it is if you notice a leak when you connect the water filter, or if it is noticeably cracked or damaged. This part is sold individually and is a genuine OEM part.
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Troubleshooting
This part fixes the following symptoms:
Not dispensing water | Leaking | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Frigidaire, Crosley, Kenmore, Westinghouse.
Part# 242009602 replaces these:
AP6328949, 242009601
Customer Reviews
Average Rating:
★★★★★
★★★★★
6 Reviews
4.8
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★★★★★
★★★★★
Martin H - March 31, 2024
Verified Purchase
Easy repair
Part was delivered on time great service ????
★★★★★
★★★★★
James W - November 26, 2023
Verified Purchase
Great service
Part was accurate
★★★★★
★★★★★
Matt W - January 6, 2022
Verified Purchase
Easy repair
The part showed up in a timely fashion and the repair took less than 5 minutes.
★★★★★
★★★★★
Jacques L - September 23, 2021
Verified Purchase
réparation
la bonne pièce et l'appareil fonctionne parfaitement. Livraison rapide bravo
★★★★★
★★★★★
Doug C - August 29, 2021
Verified Purchase
Great part
The part was good and easy to install. Thanx
★★★★★
★★★★★
Yachna P - April 12, 2021
Verified Purchase
Perfect
Perfect
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 4 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
I could not put a new filter in.
I took the side cover off. With a Phillips unscrewed the screw, took the outer part off, with nut driver undid the two screws. Took the part out in screwed the 4 Phillips head screws. Took out the broken part, replaced with new part. Reassembled. Put filter in and it now works perfectly.
Water filter would not disconnect from OEM Water Filter Base
Disconnect the two water supply tubes at the base of the Water Filter Base. Using a 7/16" open end wrench, press up on the blue "O" rings to disconnect the tubes. Use a Using an 8" long magnetic phillips head screw driver I was able to unscrew the 4 short screws holding the original water filter base and the immovable attached water filter. Replacement was easy. Simply slide the new base into the fixed slot on the refrigerator and reinstall the 4 holding screws. Reconnect the water supply tubes to the Water Filter Base. Install a new water filter.
Other Parts Used:
Richard from SEATTLE, WA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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New off brand water filter could not be removed from the water filter base
Removed the water lines from the old base. Installed new base and reconnected water lines. Installed new filter.Turned on the water line behind the refrigerator. Opened Refrigerator door to watch for leaks. No Leakes. The new filter base was
Other Parts Used:
James from ELK GROVE, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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Filter wouldn't engage
Basically unhooked water lines and removed the screws
Other Parts Used:
Dennis from OLATHE, KS
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
18 questions answered by our experts.
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Jaime
February 18, 2019
Having a problem with both ice maker and water dispenser not getting water. Have replaced water inlet, and filters a few times each. Still having issues. Could it be the filter base not allowing water to flow?
For model number FFHS2313LM9
Hello Jaime, Thank you for the question. If there is water getting to the filter but not leaving the filter and the filter is good, It could be the base. You can also check to make sure the water lines after the filter base are not frozen or have air. Hope this helps, good luck with this repair!
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Rick
October 21, 2019
I have ordered a new water filter base part from your website part number 242009602. Do the water lines just snap out, or do you need a special tool?For a fridaire refrigerator.
For model number DGUS2645LF2
Hi Rick, they should easily pull out. Thank you for your question and good luck with your repair!
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Johnny
October 27, 2021
I ordered and replaced water filter base (a genuine OEM part.) But the Frigidaire Pure Source Ultra Water & Ice Refrigerator Filter ULTRAWF that says genuine Filters on the box will still not lock into the receptacle.
For model number FGHC2331PFCA
Hi Johnny,
Thank you for your question. If the new water filter is not locking into place, compare it to the old water filter and make sure they are the same size. Also make sure to remove the cap from the inlet on the new filter. If the water filter is fine, inspect the water filter base to make sure it is installed correctly. If the water filter base is installed correctly and the water filter will still not go in, you may have received a defective water filter base and it will need to be replaced. We hope this helps! If you have any questions, please let us know.
Top icemaker doesn`t work. Replaced icemaker,valve body new filter,does not fill with water
For model number LGHB2867PFHA
Hi Alan,
Thank you for your question. I would check the water filter base, usually this issue is caused by the water inlet valve, but you should also check the base. I hope this helps. Thank you and have a great day!
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Louis
December 11, 2024
I change the water filter every six months using the original part number. The last time I tried to replace the filter, the old one disengaged easily, but the new one did not engage into the base. I've tried another filter and the result is the same. Do I need to replace the water filter base?
For model number FFSS2615TS0
Hello Louis, thank you for contacting us. If the new water filter is not engaging in the base properly, there are a few things you can check before considering replacing the water filter base:
1. Ensure Proper Alignment: Make sure the filter is aligned correctly with the base. Sometimes, filters need to be inserted at a specific angle or orientation.
2. Inspect the Base for Damage: Check the water filter base for any visible damage or debris that might be preventing the filter from engaging properly.
3. Check for Obstructions: Ensure there are no obstructions in the filter housing that could be preventing the filter from seating properly.
If, after checking these factors, the filter still does not engage, then you may need to replace the water filter base, part number PS12364175, to solve the problem. Glad to be of help!
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Mark
November 13, 2019
I can't get the non oem water filter to release so i can change it. Apparently this is a common problem when using certain non oem filters. I can take the filter housing apart ( i think with filter still attached?) but will i likely need to change the filter base? Frigidaire gallery fridge.Thanks
For model number dghf2360pf8a
Hello Mark, thank you for your question. Yes, you will most likely have to replace the base PartSelect Number: PS12364175 to complete this repair. I hope this helps.
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Patrick
February 20, 2019
Replaced water inlet and filter. When i press water tab i hear the switch opening but no water. Still producing ice so i assume water is flowing through the filter returning to inlet switch. Suggestions.
For model number FFS2311LWRA
Hello Patrick, Thank you for contacting us. I suggest checking the dispenser actuator solenoid with a multimeter. The part number is PS1526338. If you are unfamiliar with the functions of the mutimeter, we have videos available to assist you.
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Mark
April 29, 2019
Water is filling the water filter but no water is coming out of the dispenser. Should I replace the base water filter?
For model number FGHB2844LFE
Hello Mark, thank you for inquiring. For this symptom you will want to replace either the Water Filter part PS2364646, the 4 Coil Water Inlet Valve part PS7321353, or the Water Filter Base part PS12364175. We hope this helps.
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Jerry
March 8, 2022
how to replace water filter base
For model number fghs2655pf6b
Hi Jerry,
Thank you for your question. We have included a link to one of our YouTube videos that you may reference on how to install the water filter base. The refrigerator and the water filter base in the video may appear different from yours, but it will give you a general idea on how to install the part. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Matt
September 18, 2023
My water dispenser is not working. I took the water filter out and pushed the dispenser and water came flying out? What part should I order?
For model number FGHS2342LF5
Hi Matt, thank you for getting in touch. According to our research, the issue is with your water filter, part number PS3412266, and it needs to be replaced. We hope that helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12364175
Manufacturer Part Number: 242009602
