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Greg
April 5, 2018
My keyboard is not functioning. Time and wording is there saying it is damaged. Do i need to replace with entire panel control board or would just the control electric part do the job?Panel is $480 and electric-control is $350...please advise. thank you
For model number WOS97ES0ES01
Hi Greg,
Thank you for your question. Based on what you described, it sounds like you will need to replace the electronic control board. The part number listed under your model number for the electronic control board is PS12348595. I hope this helps. Thank you and have a great day!
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Robert
October 22, 2019
Oven lost all lights. Control panel does nothing. Oven has power to it.
For model number KOSE500ESS00
Hi Robert,
Thank you for your question. If the control panel is no longer working the issue is likely the either the panel or the electronic control board and you will need to test the parts with a multimeter to see which one is causing the issue. I hope this helps. Thank you and have a great day!
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Ray
December 17, 2023
I am getting a F2E1: Stuck / Shorted Key error on my control panel of my Jen Air double wall oven. Does the entire control panel need replacing (part # W1123688) or is the problem fixable by replacing the CNTRL-ELEC board (part# W11179310) ?
For model number JJW2830DP01
Hi Ray, thank you for contacting us. The F2E1 error code means that your touch pad is shorted out. Power unit down by turning off the circuit breaker(s) for one (1) minute. Power unit up by turning on the circuit breaker(s). Monitor the oven for one (1) minute to ensure the error code does not display again. Verify oven operation. If the issue persists, the touchpad and control panel, part number PS12578738, will need to be replaced. We hope this information is useful!
Err code F1E0
Kitchenaid oven, intermittently but more frequently now have to reset circuit breaker to clear...what part to fix?
For model number KOSE500EWH02
Hello Diana, thank you for contacting us. We have researched and found that the error code F1E0 indicates an issue with the display control board. We would recommend checking the touchpad, part number PS11770007, to solve the problem. Glad to be of assistance!
Hello, I’m getting the following,
F6E8: MW ACU-Lost Communication Contact
Error Enumeration:0x3
Oven works, but as soon as you try microwave, it throws this error, and have to cycle the breaker.
Thanks
Allan
For model number JMW2430DS01
Hello Allan, thank you for your inquiry. Based on our research, the error code F6 E8 indicates a problem with the appliance manger control or the associated wiring. We would recommend checking the wire harness regarding the touchpad and control panel. If the wire harness is sound, then you may need to check the touchpad and control panel, part number PS11765686, to fix the issue. We hope this helps.
I'm receiving an Err F1 E0 message once the oven gets to 300 degrees. Which control board needs to be replaced?
For model number KOSE500EBL02
Hello Joana, thank you for getting in touch. We have researched and found that the error code F1 E0 indicates an issue with the control board. We would recommend replacing the control board, part number PS12348595, to fix the issue. We hope this solves your problem!
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Jane
August 26, 2021
Control panel reads: F2e1: Stuck/shorted key error enumeration: Ox1. This is a Jenn-Air built in oven. i have read the technician's guide, and it refers to replacement of the control panel assembly. which part number would that be?
For model number JJW2427DS01
Hello Jane, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578678. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The touch screen shows the following message:
F2E1: Stuck/Shorted Key
Error Enumeration: 0x1
The product is experiencing a problem and can no longer be used.
What part needs to be replaced and what is the cost?
Thank You
For model number Jenn Air microwave/oven combination Model # JMW2430DS00
Hello Jay, Thank you for your inquiry. This indicates an issue with the touchpad or where it connects into the control board. Check the connections between the console and the control board to see if they are loose or for any damage. If there is no signs of any damage, then you would need to replace the console assembly PS11765686 (Stainless) or PS12578744 (Black). We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Control Panel Reads. F2 el: stuck/shorted. Key error enumeration:Ox1 . the product is experiencing a problem and can no longer be used. what part do I need. Thank You
For model number JJW2430DS01
Hello Raymunda, Thank you for your inquiry. The F2 E1 error indicates a problem with the keypad or the electronic control unit or the wiring between the two. You want to check the connections between the touchpad console and the control board for any loose or damaged wires, and check the control board for any visible damage or burnt areas. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I have a KitchenAid builtin-in electric wall oven/microwave combo and when I start to program the oven the digital display states the error code: E1 F1 "Error Relay Board" and the oven will not work. However, the same digital display works when programming the microwave. I have tried turning off the electrical breaker, waiting and turning it back on, but am still unable to use the oven and continue to get the error code and message. Can you tell me what will be needed to repair this problem? Is the Relay Board the entire oven/microwave combo control panel? Thank you.
For model number KOCE500ESS05
Hey Amy, thank you for your inquiry. We have researched your model and found that if you are still facing the issue after you tried turning the electrical breaker off and then back on then you may need to replace relay board part number PS12348595. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
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