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★★★★★
★★★★★
Glenn O - April 21, 2023
Verified Purchase
Unreal customer service
I was looking for this rack for a bit. Partselect showed they had it but was not sure it was right. I phoned at 8:00 on a Friday night and talked to a first class lady that answered my question and handled the issue in an exemplary fashion. Unreal customer based experience. Thank you
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Margaret
February 4, 2020
I just ordered a rack for my convection microwave. Part ps12348402 what is the difference between rack number 3 and rack number 5? Which did i order? I am looking for the convection rack for my oven. Thank you.
For model number KOCE507ESS05
Hello and thank you for writing.
Part number PS12348402 is for the microwave, it is a round rack. #3
Part number PS11756230 is the oven rack.# 5
If you have an order with our company and need help with clarifications, return items, refunds, shipping, and policies, and need to speak about that, you will have to contact our customer service. You can do so one of two ways: email: customerservice@partselect.com, or telephone: 888-738-4871. Thank you.
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