This suspension rod kit is a genuine OEM replacement kit that is compatible with various models of washing machine. The kit is responsible for supporting the inner tub of the washing machine and absorbing any excessive vibrations and movement caused during the washing and spinning cycles. This helps to protect the tub and interior of the washer from damage. If the suspension rods in your washer are faulty, you will likely notice loud banging, knocking, or scraping sounds as the tub makes contact with the washer cabinet. Each kit includes four suspension rods and springs as well as the suspension ball cups. It is advised you replace all suspension rods at the same time, as they tend to wear at similar rates.
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Part Videos
Replacing your Whirlpool Washer Suspension Rod Kit
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★★★★★
★★★★★
Phillip T - October 29, 2025
Verified Purchase
This was a very easy repair. The excellent video on the PartSelect site was a big help too.
The new suspension rods arrived quickly, were properly packaged and fit perfectly. The friction level of the spring cups was high, ensuring positive vibrational control. Everything went together without a hitch and the machine worked perfectly afterward. Overall, an excellent repair experience.
★★★★★
★★★★★
Stephen M - November 21, 2025
Verified Purchase
Easy repair. Suspension rod replacement
It fixed my problem of the washing machine dancing across the floor. The part came fast and it was easy to install
★★★★★
★★★★★
Robert A - October 19, 2024
Verified Purchase
Easy fix, works like new
My washer was walking itself across the room during the spin cycle. These were easy enough to swap out. They fit perfectly and my washer works like new now
★★★★★
★★★★★
Hideki W - December 25, 2024
Verified Purchase
Easy repair
It's easy to install as the video says.
Although the symptoms have lessened, it's not completely fixed, and not as crazy as before, but my washing machine still won't stop dancing.
December 27, 2024
Hi Hideki,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Julie T - February 19, 2023
Verified Purchase
Easy to replace but wasn’t the part we needed
It turned out to be the wrong part! My husband watched some videos on your website and figured out it was the hub. The videos are vary helpful and doesn’t take long for delivery.
★★★★★
★★★★★
JASON B - March 26, 2025
Verified Purchase
Repaired myself using a YouTube video
I received 4 new suspension rods for a washing machine that sounded like an airplane taking off. The repair took about 40 minutes or so following a YouTube video. The washing machine sounds like new again.
★★★★★
★★★★★
Robert H - March 17, 2026
Verified Purchase
Easier than expected
The part was a perfect fit. After changing the four springs the washer was like new.
★★★★★
★★★★★
Ron C - 13 days ago
Verified Purchase
Fixed the problem.
Fast and effective. Repair was pretty straight forward. Hint, take the back off of the washing machine to do the rear two. Much easier. Do ONE AT A TIME. Use the hook on the first old one to lift the replacements back into seated position. The YouTube videos on this are helpful. ( Old parts were noticeably underperforming on the rebound test. )
★★★★★
★★★★★
Darren L - 5 days ago
Verified Purchase
Easy repair
My appliance is back to working order
★★★★★
★★★★★
Ed B - 5 days ago
Verified Purchase
Suspension Rods
Parts arrived quickly, perfect fit and machine was back in service in a couple of days.
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 11 reviews.
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Washer wobble during spin cycle.
Watched a video to get a general idea. Moved washer to garage. Raised lid, supported with s-hook and light chain. Front springs were easy, except no hole for the rod to hang in so used chain and small screwdriver through mounting hole. Back springs were not as easy. Finally removed the back panel to get to the rods. Bingo, much easier and only took 5 min to remove the back panel. reassemble and she works like a charm. Suggest to find a video reflecting your particular brand and model as all are similar but uniquely different. Easy project though.
Other Parts Used:
Jesusa from JEFFERSON CTY, MO
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
27 of 30 peoplefound this instruction helpful.
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Replacing shock absorbers on Maytag washer
Used video provided,but while reinstalling shocks pull the shock absorbers thru holes in washer deck using a stiff wire or a metal coat hanger will also work. This made installation so much easier!
Other Parts Used:
William from JAX BCH, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
23 of 25 peoplefound this instruction helpful.
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Unbalanced washer
Unplugged, Removed rear screws Pulled lid forward, and lifted, rested against wall Removed rim piece, agitator, my wife cleaned them Removed, replaced suspension rods one at a time, replaced plastic seats as I went Removed old hub, cleaned and lubed gear and replaced, used a towel so screws did fall in the basin holes Put back together Used instructions to recalibrate Tested it out, good to go notes….the old parts don’t really appear damaged to the untrained eye, probably should send the bumper padding with this kit, the recal instructions were money!
On spin cycle the washer would bounce all over the was room
I watched the supplied video when I purchased the parts
Other Parts Used:
Brian from CONROE, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
12 of 14 peoplefound this instruction helpful.
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washer loud banging and shaking on spin cycle
I couldn't have done the job without the video or a helper. Replacing the first rod was a struggle but once we figured it out, the rest were easy.
Other Parts Used:
Robert from EAST HAMPTON, CT
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
11 of 13 peoplefound this instruction helpful.
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Washer was bouncing everywhere
Unscrewed the screws. Lifted the top and supported it. Took back off washer also. Had someone help "recommend ". Was fairly easy to remove old and replace the new suspension. Old springs were wore out. New ones work perfect.
Watched your videos. Knew I didn’t have the strength to do it myself. Contacted my son, he came by and using your instructions( you made me look very knowledgeable) it was done in short order!
Other Parts Used:
Karen from Merritt Island, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
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Pulling on the spring to lock in the cap
Took the top off an then the tub top an installed the spring suspenders . If you dont take the tub top off it will be very difficult to install .
Other Parts Used:
William from Four Oaks, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
8 of 8 peoplefound this instruction helpful.
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The tub was horribly out of balance due to bad suspension rods.
I checked on-line to diagnose the problem, then I researched the parts needed to fix it. I also researched and watched a video on YouTube. Once I removed one of the old suspension rods I simply used the hooked end to grab the hooked end of the new rod and used a vice grip to pull it into place.
Other Parts Used:
Tom from Albert Lea, MN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
5 of 5 peoplefound this instruction helpful.
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Off Balance, Shaking and noise during spin cycle
I followed the video instructions on the Part Select site. They were very good. I used the vise-grip to grab the rod and pull up to release the top hook. It is a little tight to get in there but doable. A tip would be when installing the new rods, pre attach the vise grip. It makes it easier and you don't have to manipulate your hands as much. put them down far enough as the new rods are a bit harder to pull up. The washer works great now and all symptoms are gone!
Other Parts Used:
Patrick from Orlando, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
4 of 4 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
20 questions answered by our experts.
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Brian
March 17, 2018
Does this part number contain a full set of 4 rods to completely renew the suspension for the whole washer?
For model number MVWC555DW0
Hello Brian, Thank you for your inquiry. Yes, this kit contains a full set of four rods. Hope this helps!
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Charley
May 27, 2019
I see this comes with all 4 rods. Does it also include the suspension rod supports? (parts 17 & 18 on the diagram)
For model number WTW5000DW0
Hi Charley, thank you for your question. Yes, this also includes the supports. Good luck with your repair.
16 peoplefound this helpful.
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Timothy
August 6, 2021
My Whirlpool washer shakes violently while spinning. Could the suspension rods need replacing if none are broken?
For model number WTW5000DW2
Hello Timothy, Thank you for your inquiry. There may be other damage to them, so we would recommend replacing them. We would also recommend checking the tub wear pads, the drive hub and the drive pulley. Also make sure that the leveling legs are evenly balanced and that the washer load is balanced and not overloaded. Hope this helps.
My husband replaced the hub assembly. We recalibrated, now it makes an unbalanced crashing sound. The machine only has 2 plastic cups???? Why are the other 2 missing? Wish this happened while it was under warranty & not 2 days after it ended! Can't find. suspension rod replacement parts with this part #W10800122 that is on the rod??????? Please help.
For model number WTW5000DW3
Hello Chris, thank you for your question. The Suspension Rod Kit is PartSelect Number PS12347546. Yes, this kit contains a full set of four rods and supports. We have an installation video for you to access. We hope to hear from you soon.
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Stanley
June 17, 2019
The washing machine still hits the sides of machine even after I replaced the suspension rods on my Whirlpool washer. Any suggestions what the problem might be? Thanks
Hi Stanley,
Thank you for contacting us regarding this situation. If the tub in your washer is still hitting the sides of the washer, there are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rod supports, the drive pulley and the belt. I hope this helps.
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Toni
October 15, 2019
The drum in the washer seems loose. It can be rocked from side to side and makes the washer squeak when in use. This just happened very suddenly. Guessing the problem is with something dealing with suspension?
For model number WTW5000DW1
Hello Toni, Thank you for the question. It is most likely a broken Suspension Rod, PartSelect Number PS12347546. I suggest checking the rods for damage. Hope this helps!
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Gerhard
June 17, 2019
What is the length of the suspension rod. Is the length important to match???? do springs and rod have to be lubricated. what oil is recommended.
For model number wtw5000dw
Hello Gerhard, thank you for inquiring. Based on the model number for your washer, this is the correct replacement Suspension for it. It includes four and they are approximately 22.5" long. For the rest of the information about lubrication, you will need to reach out to Whirlpool directly. Please feel free to get back in touch with us if you need to. Thank you.
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Brennin
October 18, 2021
Can I order just one support
For model number MVWC565FW1
Hello Brennin, Thank you for the question. Since it is recommended all of the Suspension Rods be replaced together, they are only sold as a kit and not individually. We hope this helps!
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Jon
February 1, 2020
Do what all dose the kit come with? I need springs retainer balls for the top and the rods?What are my options?
For model number mvwc5654fw1
Hi Jon. Yes it includes rods, springs, retainers and washer. Thank you for your question and good luck with your repair.
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Sandra
July 20, 2021
Does the suspension rods kit have everything that I need to repair my washer
For model number wtw5000dw2
Hello Sandra, Thank you for the question. This kit includes everything needed to replace the Rods in the appliance. We hope this helps!
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