Main Electronic Control Board

Hi JoDan, Thank you for the question. The control board, PartSelect Number: PS11756599 controls the defrost cycle. Hope this helps!

Hello James, thank you for your question. We would recommend replacing the light modules themselves, part number W10695459. If that doesn't fix the issue, check the wiring between those lights that are not working and the main board and inverter at the back. If the wiring is fine, one of the electronic boards will have to be replaced. I hope this helps!

Hello Pete, thank you for writing. The correct board that controls ice maker and display functions PS11765236. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hello Matt, Thank you for your inquiry. It could be an issue with the door switches, the led modules or the wiring. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order for a part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hello Arthur, thank you for contacting us. We have researched and found that the control board you mentioned comes separately. If the control board is faulty, then you may need to replace it without replacing the user interface board. We hope this information helps!

Hello Stewart, thank you for your inquiry. According to our understanding, the issue is most probably with the dispenser control board. The dispenser control board comes along with the main control board, part number PS11765504. You may need to replace it to fix the issue. Glad to be of assistance!

Hi Eli, thank you for contacting us. The Power Outage PO indicator lets you know if the power supply to the refrigerator has been turned off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times. “Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm”. Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen. Please contact us anytime if you require further assistance.

Hi Kent, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.

Hi Tim, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.

Hello Tor, Thank you for the question. If the thermostat and heater did not fix the issue, the next part to check would be the Main Board, PartSelect Number PS11754973. Hope this helps, good luck with this repair!