This OEM Dishwasher Upper Rack Adjuster is a grayish-black, plastic part which will require a screwdriver to install. It fits onto dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. The installation has been rated as "easy" by customers. Before beginning any repair, you should unplug the dishwasher and wear gloves to protect your hands. Check your model number and user manual to see if this part is right for you! Your dishwasher should have a left and right upper rack adjuster, and both are the same part. These parts are sold individually, so if you are looking to replace both, you will need to order two parts. Please see as follows for detailed repair instructions: Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screwdriver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half-circle cutouts on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Leaking
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Kevin A - 10 days ago
Verified Purchase
Easy repair, part as advertised.
I may be the least handy person on the face of the planet, but between Part Select making it easy to find what I needed and the instructional video, I was able to fix my own dishwasher! Part Select will be my go-to for repairs going forward.
★★★★★
★★★★★
Michael C - October 7, 2023
Verified Purchase
A bit fiddle but excellent service and quality
Broken side support.
★★★★★
★★★★★
Leean H - September 28, 2023
Verified Purchase
Instructional Video
The YouTube installation video was super helpful.
★★★★★
★★★★★
Janno D - September 27, 2023
Verified Purchase
Easy Repair.
Part as good as original. Everything working well
★★★★★
★★★★★
Shakil A - September 11, 2023
Verified Purchase
Very easy to repair & install.
Great sales team & received on time as promised.
★★★★★
★★★★★
Terry H - August 25, 2023
Verified Purchase
Repair still pending
Can't help you here. While I accept that our dishwasher is aging, it's upper rack was getting decidedly shaky and therefore we ordered the replacement bits you sent. Around here, anything 'dishwasher' gets premium attention, so even before the parts arrived (more promptly than I'd expected) I'd invested in as many as 4 cable ties and lashed things together. That splinge is still holding, and maybe will until some other appliance appliance needs seeing to. No complaints at all.
★★★★★
★★★★★
Leonard B - August 23, 2023
Verified Purchase
The part is a weak point in this dishwasher Jenn Aire needs to redesign it!
The replacement part arrived and installed with the help of a you tube video . This is the third time this part has broken and is a weak point in this dishwasher.
★★★★★
★★★★★
Randy L - August 19, 2023
Verified Purchase
Perfect fit and arrived fast!
Excellent replacement part!
★★★★★
★★★★★
Bobby L - July 13, 2023
Verified Purchase
Easy installation, great part.
The part was in great condition and came sooner than expected. Things are back in working order. Thank you.
★★★★★
★★★★★
Eric S - May 30, 2023
Verified Purchase
Perfect fit
Reasonable price, correct fit, solved not only the broken bracket problem, but a long standing leaking issue.
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 24 reviews.
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Broken parts on rack
Easy...easy....I first watched YouTube videos on how to fix our problem. We replaced both tracks and also the rack adjuster on both sides of the rack. The entire repair took about an hour and most of that time was spent finding the tools at our house!! I ordered the parts on a Sunday evening and they were at our house on Tuesday!!! Will use this sight again if repairs are needed.
The original part broke down with use and needed to be replaced
The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.
Other Parts Used:
Leon from FALLS CHURCH, VA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
8 of 12 peoplefound this instruction helpful.
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My upper rack, even after replacing the upper rack tracks, would pivots forward or backward out of the horizontal.
It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.
Original rack adjuster broken at retainer clip posts.
I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.
Other Parts Used:
Richard from SIGNAL MTN, TN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
5 of 5 peoplefound this instruction helpful.
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The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
Other Parts Used:
Keith from BRECKENRIDGE, CO
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
4 of 5 peoplefound this instruction helpful.
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Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
Other Parts Used:
Harold from OMAHA, NE
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.
Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
Take out the upper dishwasher rack. Place the adjuster towards the back of the upper each place attachment clips to secure adjuster and the adjuster clips to the back of the housing. Check to back sure adjuster move up and down and click back into place. Your installation is complete. Good luck!
Left-side rack adjuster broke, so upper rack couldn't be used properly.
Per suggestions from other reviews, I looked for You Tube videos for replacing this part. The video I used was completely necessary, but moved way too fast, so required lots of stopping, rewinding and starting again. But I managed to get the old rack adjuster removed and the new one installed without too much trouble. Then I tried installing it in the pull-out rail. The front connector on the new adjuster would not fit into the appropriate slot. Initially I thought maybe the part was defective, but determined that the dimensions were as accurate as my eye and tape measure could evaluate. Finally, I settled on the expedient of filing away at least 1/16" from one edge of the slot so that the connector would drop into place. Not sure why this discrepancy existed but the problem appears to be resolved.
Other Parts Used:
Thomas from PHOENIX, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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One side had broken
This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.
Other Parts Used:
Arthur from GLENSIDE, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
69 questions answered by our experts.
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Gary
November 8, 2018
Are the rack adjusters the same on both side or are there left and right ones like the track?
For model number JDB8200AWP3
Hi Gary,
Thank you for your question. Yes, it would be the same for both sides. I hope this helps. Thank you and have a great day!
100 people found this helpful.
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Randy
January 9, 2018
Part #4 seems to fit the bill for my problem. Are the the knobs that rest in the u-channels part of this. Problem: One of the plastic knobs broke off the upper rack support (part is entregal). The knob will ride in a metal channel that is part of the slide.
For model number KDTE104DSS0
Hi Randy, Thank you for the question. Yes, the Rack Adjuster comes with the knob that ride in the metal channel. Hope this helps!
58 people found this helpful.
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Philip
August 8, 2019
Does the rack adjuster kit (ps11756150) include parts for both sides of the rack, or do i need to order 2? Thanks
For model number KDTE254EWH1
Hi Philip, thank you for your question. Unfortunately no. You would have to order two. Good luck with your repair.
14 people found this helpful.
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Val
September 6, 2017
How do you remove the broken part installed a new one? Part ps11756150
For model number Model kude60hxss1
Hi Val,
Thank you for your inquiry. Before beginning any repair please unplug the dishwasher and wear gloves to protect your hands. Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screw driver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half circle cut outs on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks. Close the track stops on the rails and the repair is done. I hope this helps. Thank you and have a great day!
11 people found this helpful.
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Mark
February 16, 2018
Are there video installation instructions for replacing the adjuster part w10546503
For model number KUDE60SXSS3
Hello Mark, Thank you for your inquiry. At this time, we do not have a video for this exact part number but I have found instructions for you. Use a small flat head screwdriver to depress the retaining tabs securing the rack adjustors to the tracks. Fully remove the upper rack. Using the flat blade screwdriver, release the tabs to detach the adjuster housing cover and remove the housing. Next detach the front and rear adjuster support straps from the tines and remove them from the rack adjuster. Note the orientation of the rack adjuster, then pry off the stop clip to detach the old adjuster. Install the new adjuster by aligning it on the rack and snap the stop clip into place to secure. Next replace the front and rear support straps. Position the adjuster housing by aligning the locking lever in the adjuster slot then snap the cover on to secure. Then put the upper rack back into place. Hope this helps!
5 people found this helpful.
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VIOLET
December 8, 2017
The part that i'm finding on line for a upper rack adjustment mechanism does not look the same as the one on my dish washer and we could not locate the model number on the dishwasher where would we locate that on the unit
For model number KDFE104DSS
Hello Violet, Thank you for your inquiry. You would locate your model number on the left edge of the dishwasher's door, on the upper left hand corner of the unit's frame, on the top of the door jamb-to the left, right, or in the center, on the door itself, to the left, right or in the center, or on the underside of the control panel. Hope this helps!
4 people found this helpful.
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Rochelle
June 25, 2019
I used the adjuster to lower the right side of top rack. Now the door will not close. I can't turn the dishwasher on.
For model number KDFE104DWH1
Hello Rochelle, Thank you for the question. I suggest putting the rack back to the normal setting in height to see if the door will close. If the door closes you may need to replace the adjuster. It might be causing the rack to come forward and not allow the door to close properly. Hope this helps!
3 people found this helpful.
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Havilah
January 10, 2019
I have a Kenmore dishwasher. The little plastic piece that sits inside of the roller has broken off and the rack is now sagging on one side. It looks like this adjuster piece is what i need to replace it but, it does not have Kenmore in the list compatible brands. Will this piece work for my dishwasher? Thank you so much and i look forward to your time!In him,
havilah
For model number 665.13543N412
Hello Havilah, thank you for your question. The upper rack roller is part of the T shaped adjuster that attaches to the rack itself. The new rack adjuster kit provided by the manufacturer provides all the replacement parts for the right and left sides of that rack. The part number PartSelect Number PS10065979 will be the adjuster kit you need to order. I hope this helps!
What is the new part number for the rack adjuster on the left side? What about same for the right side?
For model number MDB8969SDMO
Hello, thank you for your inquiry. This is the part that is listed as compatible with your model, and will work for both the left and the right side. We hope this helps!
2 people found this helpful.
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Elton
September 28, 2023
Does this part come with both sides and are they also available in stainless steel?
For model number Wpw10546503
Hi Elton, thank you for the great question. We have found that the part you mentioned does not come with both sides and is sold separately. This part is only available in plastic, it does not come in stainless steel. We hope this information helps!
2 people found this helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11756150
Manufacturer Part Number: WPW10546503
