This board will need to be programmed upon installation. The electronic control board is used in refrigerators to monitor and manage the temperature settings, such as cooling or defrosting times. If your fridge or freezer is too warm, too cold, is not defrosting, will not start, and/or runs too long then replacing the control board could solve your appliance problem. The tools needed for this installation project is a small flat blade screwdriver. *Please note: the board will need to be programmed after installation. Remember to unplug refrigerator from power source as a safety precaution. Refer to the manual provided by the manufacturer for further installation instructions and accurate guidance.
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Part Videos
Replacing your Whirlpool Refrigerator Electronic Control Board
Troubleshooting
This part fixes the following symptoms:
Fridge too warm | Freezer not defrosting | Will Not Start | Fridge too cold
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, Amana, Kenmore.
Part# WPW10503278 replaces these:
AP6022400, 12002339, 12002445, 12002449, 12002508, 12002509, 12002567, 12002706, 12784415, 12784415V, 12868502, 12868510, 12868513, 67003867, 67004453, 67004496, 67004907, 67005043, 67005280, 67005281
...
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, 67006034, 67006209, 67006214, 67006216, 67006226, 67006712, 67006740, 8208187, W10165748, W10503278
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Customer Reviews
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★★★★★
38 Reviews
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★★★★★
★★★★★
Nancy F - February 4, 2024
Verified Purchase
Fixed the problem of no defrosting
Our fridge was not cooling because the line was apparently frozen due to the freezer not defrosting. A new control board was recommended to fix the auto defrost issue. We replaced this and it now works like a charm, with no frost buildup in the freezer. Video made installation easy. The hardest part was snapping the control board in two!
★★★★★
★★★★★
Marc T - November 16, 2023
Verified Purchase
Worked as expected And easy install
Card arrived quickly, was a easy install and seems to have fixed the issue of the fridge not defrosting
★★★★★
★★★★★
Derek P - August 30, 2023
Verified Purchase
Easy repair, fixed my issue
Fridge was not forcing defrost consistently and would require a manual defrost quite regularly. All google searches indicated bad jazz board. Ordered part, shipped very quickly and it rectified the issue. Video instructions were accurate and easy to follow.
★★★★★
★★★★★
William H - June 1, 2023
Verified Purchase
Ikea Fridge ECB Replacement
Lots of good information on the web site with an excellent video. Ordered the ECB and it came quickly and was well packaged. Had to defrost the freezer as condenser was covered in frost. Once that was done, got the old part out and the new one in and programmed. Been working great since. Thanks!
★★★★★
★★★★★
Mike C - May 15, 2023
Verified Purchase
Easy repair .....Quick fix....Next day delivery....
The repair video was very helpful, and an easy fix....The parts came the next day, and in perfect condition....The fella I talked to was very helpful...The job took 10 minute to 15 minutes,,,,The fridge now runs like a new one.....thank you....Mike...5 stars....
★★★★★
★★★★★
Jeffrey P - April 13, 2023
Verified Purchase
Refridge-auteur
The part was as described, was the correct past and contained instructions.
★★★★★
★★★★★
Ronald C - November 13, 2022
Verified Purchase
so far so good
works great so far. hope it lasts longer than the last 2. 2 to 3 years is all they last. criminal!!!
★★★★★
★★★★★
Jonathan G - August 10, 2022
Verified Purchase
Worked as expected - excellent instructions
I was easily able to search and confirm what part I needed based on the problem I was having with the model fridge and received it quickly. The installation video and instructions were very helpful.
★★★★★
★★★★★
Pierre C - March 4, 2022
Verified Purchase
Worked as expected
Fast delivery
★★★★★
★★★★★
Serge L - January 29, 2022
Verified Purchase
Works good
Board works well and instruction included
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 21 reviews.
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Freezer is cold, Refridgerator is not as cold as it should be
Having seen this problem before in other equipment so I had an idea where to look. Problem: the automatic defrost function was not operating. Looking through openings in the back panel of the freezer compartment, you could see the evaporator coils and fins were a solid chuck of ice. There are three logical components to check. Heater element, thermostat (located just above the evaporator) and a relay on the control board (located in the fridge control panel). Checked the heater with an ohm meter -- OK. The thermostat closes the circuit at around 20 degrees and opens at around 32 degrees. Pulled out the thermostat, wiring, fan unit. Everything unplugs, unscrews, and unclips, don't cut wires. Put the whole assembly in a friends freezer for an hour or so to see if the thermostat closes -- OK. Problem had to be with the control board. Replaced control board, reprogrammed it per included instruction. Everything is working again.
Other Parts Used:
Russell from Hardinsburg, KY
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
352 of 427 peoplefound this instruction helpful.
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defroster mode was not working causing freezer to ice up and refrigerator to be warm. Also fan was running continuely
The hard part for me was figuring out which part was causing the problem. I read what others had done and followed their test methods. I checked the defroster heater for continuity and the defroster thermostat to make sure it was closing. the defroster termostat has to be cold to check it. You will need to check it while it is in ice or take it out and put it in another freezer for 30 mins and then check it for continuity. Those items checked out ok so it had to be the control board. The control board is a 5 min job to replace but making sure that is your problem is the hard part. I think the control board was bad due to a power surge we had when the power went out and came back on. It might be a good idea to put a surge protector on your home to protect your fridge and all your other electronic stuff. Our refrigerator is now working like new again. Thank you for all your help, Jim
Other Parts Used:
James from Welches, OR
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
180 of 211 peoplefound this instruction helpful.
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Top unit was not getting cold
First thing to do is take two screws off where the door closes.I removed the light sheild off by pushing it to back of refrig.The most hardest part is removing the complete panel,I took a small flat blade scraper to ply down to get small access than you need to put alot of pressure to start getting the panel to start coming off there are alot of pegs to free,the back panel has two hinges that slide towards the front.Once the panel drops remove the connectors and take entire unit out,very easy to replace the control board at this point.Installation is easy slide the two hinges on back in place and put pressure on unit to snap entire unit in place.Program unit with paperwork that came with part very easy to do.Frig is working great now.Just a note the paperwork on refrig is located in the front right corner the mf hids it ,this information will allow you to check all problems with refrig using the key pads for freezer/refrig.Good luck.
Other Parts Used:
Gregory from Lexington, SC
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
144 of 163 peoplefound this instruction helpful.
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compressor did not shut off evaporator freeze up
replaced control board
Other Parts Used:
Dave from Southampton, MA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
90 of 156 peoplefound this instruction helpful.
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Refrigerator not defrosting properly. Evaporator froze on three different occasions.
I watched the video provided on-line in your website, which was excellent. The information provided gave me everything I needed to change the board. I already had experience handling control boards and was aware of the static precautions; however, your paperwork was very good detailing how to program the new board. The only small problem I had was reinstalling the temp sensor in its bracket. The lead was very short. Other than that, all went well! The project took between 20 and 30 minutes.
Other Parts Used:
John from GREENSBURG, PA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
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frig would not get cold
I watched video for repair and it went just like it showed. piece of cake
Other Parts Used:
dennis j from TOMAHAWK, WI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
10 of 12 peoplefound this instruction helpful.
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freezer no staying cold
Replaced the electronics board. Fairly easy job. Video helped enormously. Programing is awkward.
Other Parts Used:
William from EXTON, PA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
8 of 9 peoplefound this instruction helpful.
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There was ice building up in the freezer.
I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.
Other Parts Used:
Robert from OWINGS MILLS, MD
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
6 of 6 peoplefound this instruction helpful.
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refrigerator running all the time
Followed the video and installed the new Jazz board. The board cam in 1 piece which had to be separated into two pieces, but the scored area on the board made it less intimidating. At the same time I replaced the two incandescent lamps in the refrigerator area with LED lamps. Getting the housing for the control board apart was the most difficult part, installing the replacement board was a breeze.
Other Parts Used:
Steve from SOUTH ST PAUL, MN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
6 of 7 peoplefound this instruction helpful.
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Refrigerator would not cool,freezer worked.
Took too panel down. Remove.bulbs . Unplugged refrigerator. Removed electronic control board .installed new electronic control board. Plugged in refrigerator , programmed control for ice in about 1 hour refrigerator went to work and got cold Simple operation. Donald Harrell, Don's Repair Service .
Ask our experts a question about this part and we'll get back to you as soon as possible!
60 questions answered by our experts.
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Jack Scheeler
September 9, 2017
How do you reprogram the circuit board if you replace it, and where is it located on my model?
For model number gb9fhdxwso9
Hello Jack, thank you for contacting us. We have a how to video that shows you how to replace and how to program the new control board. The programming part starts around 6:20 of the video. Hope this helps!
http://www.partselect.com/PS11755733-Whirlpool-WPW10503278-Electronic-Control-Board.htm#RepairVideo
37 people found this helpful.
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Joe
October 23, 2017
Freezer works good but refrigerator is warm checked fan it was operating well, no frost on condenser lines. What else can I check?
For model number KBRS19KTWH01
Ho Joe, Thank you for the question. The most common problem would be the Thermistor,PartSelect Number PS2003772.Both the freezer and fresh food section have their own Thermistor. The one for the Fresh Food side is located in with the light assembly. Hope this helps!
23 people found this helpful.
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Dwayne
January 25, 2019
Fridge works good but our controls will not adjust (freezer is on 4, fridge is on 7). I've unplugged it, also tried to reprogram but the controls won't respond. Does this sound like a c.Board problem?
For model number MBR2258XES5
Hello Dwayne, thank you for your question. Yes, it does sound like an electronic control board issue. We would recommend replacing Part Number: PS11755733. I hope this help!
14 people found this helpful.
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Pauline
August 2, 2018
Water leaking under right bottom small pool of water about every two daye
For model number MBF1958XEB1
Hi Pauline, Thank you for your question. If the leaking is coming from underneath your refrigerator I would suggest first checking the drain pan for cracks or if it is over filling. If it is over filling then you may need to take a look at the defrost thermostat and heater in your appliance. You may also want to look at your water lines and your water inlet valve and make sure that they are not the parts causing your leaking. I hope that helps. Good luck with your repair.
7 people found this helpful.
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Seante
November 21, 2018
The refridgerator won’t turn on. Which part am i looking for. There was no surge protector so it got hit
For model number Gx5fhdxvy07
Hi Seante,
Thank you for your question. If the refrigerator will not come on, you will need to check the capacitor and the electronic control board. I hope this helps. Thank you and have a great day!
6 people found this helpful.
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Franklin
December 22, 2019
Can you send me the video for replacing the control board for this refrigerator please.Thank you
For model number AFD2535DEW
Hi Franklin, the video is on the top of this page, click on the image thumbnail that has the youtube play button on it. We do not guarantee it will be your model however the replacement procedure should be similar. You can also copy and paste the following link into your browser : https://www.youtube.com/watch?v=aqptKoBxRyU&feature=emb_title . Thank you for your question and good luck with your repair!
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Richard
July 8, 2019
My Whirlpool problem ..freezer working fine but refrigerator stays warm..can you help me with this problem...i cleaned all the coils and back. fans working in the freezer and fan by the compressor is working.
For model number GB2FHDXWS06
Hello Richard, thank you for your question. We would recommend checking the damper, Damper Control Assembly Part Number: PS11750106, to be sure its opening enough to allow the air into the fridge from the freezer. If the damper and damper motor and opening and closing properly, the issue is probably the electronic board, PartSelect Number PS11755733, which would have to be replaced. I hope this helps!
5 people found this helpful.
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Brian
October 2, 2019
Top of fridge gets warm building up ice on the bottom wen deferosots it works fine for about a weak been told it is caused from the control board
For model number Abb192zwew1
Hello Brian, thank you for writing. This is most likely due to a faulty Electronic Control Board. This part number PS11755733 is the correct replacement for your model. You may also want to consider the Capacitor, part number PS11757023. Good luck with your repair!
4 people found this helpful.
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Joe
January 19, 2018
Freezer iced up. I can feel fan on fresh food section. I checked heater, bi metal. They have continuity. How do i check thermistors(2) before i m certain the control board is the problem?
Hello Joe, Thank you for your inquiry. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Gabriel
February 11, 2020
Fridge warm but freezer working fine. Checked damper and it is closing and opening but no air. Removed frozen food and discovered the entire back was covered with ice/frosted. What should i look for next? Any ideas on what it is?
For model number AFD2535DEW4
Hello and thank you for writing.
It certainly sounds like it could be a faulty the control board PS11755733 and/or possibly a malfunctioning capacitor starter PS8746522 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
