Part Videos
Replacing your Whirlpool Refrigerator CAM-DOOR
Troubleshooting
This part fixes the following symptoms:
Door won’t open or close | Clicking sound
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, KitchenAid, Kenmore.
Part# WPW10470155 replaces these:
AP6021957, W10397037, W10470155
Customer Reviews
Filter By Rating:
- < Prev
- 1
- Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Rick H - April 27, 2024
Verified Purchase
Part was fine.
Part was shipped and arrived on time. Install was easy, but did not completely fix the problem. Not anything to do with the part.
Jing L - September 19, 2022
Verified Purchase
Wrong parts and it is different from the diagram
Sent me the wrong part which is totally different from the diagram and I did not return because I need to pay for shipping back.It's mentioned "shipping back is not included." But you sent me the different part from the diagram.I am not happy with this order. Update my review:the refund was approved and I am happy now and I would give a four ?? ?? ?? ?? for this team because they do care the buyers.
David W - May 15, 2022
Verified Purchase
Easy repair if I ordered right part
Part is like original and working fine
Kevin H - January 20, 2021
Verified Purchase
the perfect part
this part was exactly what I needed to fix my fridge door. this website was a great help in determining the exact part I needed.thank you
Cathy K - January 15, 2021
Verified Purchase
Worked great
Ordered what we thought we needed to fix our Maytag French door fridge. Turns out our fridge is just a piece of junk, the part was fine. The whole door is in need of replacement. Time for a new fridge. Great pricing and fast shipping by Part Select. Thank you for you great service!
Mel S - June 2, 2020
Verified Purchase
Door hinge (cam-door)
Part was OK - but when installing I noticed a crack in the plastic moulding at the bottom of the door. Closed the door and when re-opening bottom corner of the door fell out. Any ideas ? - apart from a new door ?
John H - January 17, 2020
Verified Purchase
Correct part but not the whole problem.
Part was correct but bottom of door was broke out.parts not available for repair,so had to modify the door to work properly.I called partselect and was given the info available and used very courteously.Thank you PartSelect.
Piotr D - May 28, 2019
Verified Purchase
Great service
It was the right part ! And shipped quickly will use them for future repairs
Doug G - January 10, 2019
Verified Purchase
Repair to left side door cam
Received parts in good condition and in a timely fashion. My door is fixed and working well again. I would recommend Parts Select to others!!
Kelly D - January 8, 2019
Verified Purchase
Not all parts needed
I used the proper model of fridge and ordered all parts for the hinge, but only half were correct and still did not fix the problem with the door hinge.
- < Prev
- 1
- Next >
Customer Repair Stories
Average Repair Rating: 2.4 / 5.0, 3 reviews.
What's this?
- < Prev
- 1
- Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Right door lower hinge assembly was damaged, such that the door sagged and would not open or close properly.
Unfortunately, I have still not managed to complete the repair, using the two parts indicated above, nor with the door bracket (part no WP2183805) that I ordered subsequently that arrived two days ago. It is not the same as, nor functionally equivalent to, the old bracket that I assumed was broken, since it was not retaining the piece in the base of the door into which the cam is inserted to mount the door. The new Cam is the correct part, but is not the solution since the old Cam is slightly worn but not damaged, and the thimble I bought does not seem to fit anywhere. The hole in the new bracket has a much too small hole to retain the Cam receptacle piece in place in the base of the door. However, this is the only lower door bracket shown in the PartSelect diagram of all the door parts used on a Whirlpool WRF560SMYM04 refrigerator. I do observe that the dark gray plastic cover on the base of the door is broken, but I don't imagine this plastic cover served to retain the Cam receptacle piece solidly in place, and this plastic cover is not offered as a replacement part either. At present I am at a total loss for how to proceed! However, the instructions for removing and replacing the door are clear and very easily carried out, and the job would be very quick and easy with the right parts. So beware if you are repairing the door on this model that the door parts diagram might not show all the parts to cover the door variations that apparently have been used!
Other Parts Used:
-
William from OREFIELD, PA
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Screw drivers
18 of 19 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Right side door doesn't lift when closing
I failed to repair the problem and sent the parts back. The hinge bracket that I needed was WPW10524049. The hinge that I purchased was WP2183805. I gave up on trying to repair the door because it was not clear to me how to assemble the cam and hinge. There doesn't seem to be any obvious way to disassemble the hinge and cam that I have - which would allow me to replace the cam in the existing hinge.
Other Parts Used:
-
Gregory J from CHICAGO, IL
-
Difficulty Level:Very Difficult
-
Total Repair Time:More than 2 hours
-
Tools:Nutdriver
4 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
bottom door (refrig) wouldn't close tightly
Called my handyman in after myself and my son went thru the whole thing with cleaning gaskets, etc, ordered part I thought I needed. After speaking with your person on the phone, he took out my veg drawers and the shelf that held them, then reinstalled the shelf and the door closed tight! Apparently the last time I took it apart to clean it, I didn't put shelf back correctly and that started my problem. However, your people were very nice and as helpful as they could be in the situation. It never was my door cam or cam door after all. Boy, is my face red!
Other Parts Used:
-
Joanne from CRANFORD, NJ
-
Difficulty Level:Really Easy
-
Total Repair Time:30 - 60 mins
2 of 3 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
- < Prev
- 1
- Next >
Questions and Answers
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
- < Prev
- 1
- 2
- Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
William
December 1, 2019
My right side door will not close unless I lift the door. When I open it about half way, it drops down.
For model number MFF2055YEW00
Hello William, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam riser. Hope this helps!
20 people found this helpful.
Was this helpful?
Thank you for voting!
FAIK
February 19, 2020
My right-side door will not close unless i lift the door. When i open it about half way, it drops down. What parts i need
For model number mrf560sfym05thanks
For model number MRF560SFYM05
Hello Faik, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam riser. Hope this helps!
6 people found this helpful.
Was this helpful?
Thank you for voting!
Mike
July 6, 2021
My right KitchenAid door drops down when I open the door. A small plastic piece broke on the bottom. The hinge on the top looks good. But a plastic piece that the hinge goes in. Looks like it popped out of the door. Can I take hinge off and push plastic piece back into the top of door?
For model number KFFS20EYMS00
Hello Mike, Thank you for the question. If the Plastic Part is not broken or damaged, you can remove the door from the hinge to reinstall the part. We hope this helps!
5 people found this helpful.
Was this helpful?
Thank you for voting!
Related Parts:
Jane
February 4, 2020
My right hand door drops down when opened and I have to lift it to close. Which parts should I order and how many will I need.
For model number WRF560SFYM00
Hello Jane, Thank you for contacting us. I have researched the model you have provided and have found the part you may need is the Door Cam PartSelect Number PS11755285. We hope this helps.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Rylan
December 3, 2019
Right hand door seems to fall down when opened. Have to lift the door when closing to get back in place. Which parts would i require to fix this issue? Model wrf560sfym04
For model number WRF560SFYM04
Hello Rylan,
Thank you for your question. Our sources suggest replacing both the hinge bracket under part PS11739061 and the door cam under part PS11755285 for your model. Hope this helps!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Related Parts:
Jeanne
December 19, 2019
The right side door will not close unless we lift it. Also a small plastic piece that sits at the base of the door broke.
For model number WRF560SMYW02
Hello Jeanne, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam . Hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Gary Dunham
February 25, 2019
Righthand door bottom i believe this piece sits on top of hinge as part of the door bottom itself broke it is some kind of plastic grey is the color
For model number WRF560MYM04
Hello Gary, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PS11739061. Good luck with your repair!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Shirley
August 1, 2019
The right door will not close without lifting it or opening freezer drawer. Can i fix this problem with a new door cam?
For model number WRF560SMYW04
Hello Shirley, thank you for inquiring. You will want to consider replacing either the Hinge Bracket part number PS11739061 or the Door Cam part number PS11755285 for your model. Good luck with your repair!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Deb
April 18, 2023
Right side door falling off. What part might I need. Top of door remains attached. Bottom part swims out and falls down.
For model number Krff300ess01
Hi Deb, thank you for the question. To fix the issue, you may need to replace the door cam, part number PS11755285. It helps the door open and close smoothly. We hope this sorts out your problem!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Dominick
November 22, 2019
What is the difference between wp66003638,wp67003638 and wp12028505ap it just the color or are they interchangeable
For model number mfi2570
Hello Dominick,
Thank you for your question. The only difference between them is the color and price, they are the exact same part otherwise. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
- < Prev
- 1
- 2
- Next >
Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11755285
Manufacturer Part Number: WPW10470155
Manufacturer Part Number: WPW10470155
Brand
Model Number
Description