Part Location Diagram of WPW10314173 Whirlpool Dryer Drum Support Roller
See part 21 in the diagram
Replacing your Whirlpool Dryer Dryer Drum Support Roller
( Grid squares measure 1x1 inch )
Customer Service Representative

Get in touch, we're here to help!

Monday to Saturday
8am - 9pm EST

customerservice@partselect.ca

Dryer Drum Support Roller

★★★★★
★★★★★
12 Reviews
$28.93
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS11752609
Manufacturer Part Number WPW10314173
Manufactured by Whirlpool
Product Description

Dryer Drum Support Roller Specifications

This drum support roller is sold individually. Most dryers require two. The tri-rings are included. This is a drum support roller for a dryer. It is a genuine replacement part. The part includes the drum roller only and does not include the tri-rings. This part is sold separately. Most dryers require two drum rollers. It is recommended to check and replace both drum support rollers at the same time to ensure proper drum rotation and because they often wear at the same rate. The drum support roller holds the drum in the proper position while it spins on the support wheels. If rollers are worn out, they will cause the dryer to be noisy.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Part Videos

Replacing your Whirlpool Dryer Dryer Drum Support Roller

Replacing your Whirlpool Dryer Dryer Drum Support Roller
Troubleshooting
This part fixes the following symptoms:
Noisy | Marks left on clothes
This part works with the following products:
Dryer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, Maytag, KitchenAid.
Part# WPW10314173 replaces these:
AP6019303, 3388342, 3389902, 3396801, 3396802, 3401846, 8536973, 8536974, W10314171, W10314173, W10756057, WPW10314173VP
Back to Top
Customer Reviews
Average Rating:
★★★★★
★★★★★
12 Reviews
4.6
Filter By Rating:
  • 5 Stars
    10
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    1
  • 1
  • 2
Sort by:
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
  • 1
  • 2
Customer Repair Stories
 Average Repair Rating: 3.0 / 5.0, 20 reviews. What's this?
  • 1
  • 2
Sort by:
Sorry, we couldn't find any existing installation instruction that matched.
noisy and slow drum speed
1. disconnect power,gas and vent lines
2. pop off top of unit
3. remove front of dryer
4. lay unit on its back
5. remove drum and replace pulley assembly,belt,drum rollers of which it has 2 rear and 2 front
6. reverse above and then remove filter-vent housing and scrape off old seal install new seal
7. re-connect power,gas and vent use again
8. only sad part to whole job was seeing how cheaply whirlpool now makes thier products
Other Parts Used:
Idler Pulley Arm with Wheel Drive Belt SEAL
  • Jeff from Phoenix, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
79 of 104 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
worn out part
The repair was fairly easy. The most timely part of the repair was removing the twelve screws from the back panel to expose the repair.
Other Parts Used:
Drum Support Shaft - Rear Shaft with Right Hand Threads WASHER Roller Support Tri-Ring
  • John from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
41 of 60 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
noisy drum
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
Other Parts Used:
  • Jeff from Mesa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
20 of 27 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
Other Parts Used:
Roller Support Tri-Ring Thrust Washer Multi Rib Belt Idler Pulley
  • Robert from TUTTLE, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 14 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Noisy
Used putty knife to release catches on dryer top. Removed two screws in Lint Filter cover. Used Nut driver to remove the screws holding the front on. Removed the drum and had easy access to all the parts I was having trouble with. I believe the real problem was the Idler pulley but since I was already there I replaced the drum rollers also. While drum was out I vacuumed the inside of the cabinet. After parts were replaced i put everything back together in reverse order. Very Easy
Other Parts Used:
Idler Pulley Arm with Wheel
  • Greg from SAN ANTONIO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
10 of 11 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
Other Parts Used:
Roller Support Tri-Ring Drum Support Shaft - Rear Shaft with Right Hand Threads Drum Support Roller Shaft - Right Hand Threads
  • rodney from Mad River, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
9 of 11 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Clothes getting torn
Removed the drum from the machine. This involved taking the dryer almost completely apart. However, it wasn't that difficult. The hardest thing was remembering where everything went to put it back together. So far so good. Replaced the read drum seal as this was the most likely cause of the problem. The rollers were replaced too since that was a possible cause and the machine would be apart anyway.
Other Parts Used:
Lint Filter Rear Drum Seal Kit
  • Eric from Spring, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
9 of 20 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
High pitch noice
Raised the front of top panel with the putty knife and the front panel was unscrewed as the video showed. The drum slid out after the belt was released.

My machine had 4 rollers, which was not shown in the schematics. So I replaced the back, cleaned the front ones and works great for now. Plan to replace the front later.

Removing the tri rings is much easier if cut w wire cutters. Otherwise waist lots of time to get them off. Just buy new ones.
Other Parts Used:
Dryer Lint Screen Grille Roller Support Tri-Ring
  • Luis from FRESNO, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
8 of 13 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dryer would run 1 min then stop running with some heat in drum
Videos are excellent to open and access internal parts. It turned out a rat was killed in the blower fan when we first encountered the problem. This prevented the blower from turning which interfered with motor function.

This required removing drum & belt, disconnecting motor clips, blower belt, and blower housing. The blower housing needed to be disassembled. Having a 5/16” & 1/8” ratcheting nut driver makes this process much easier. Don’t try this with a wrench.

After getting rid of the rat and decomposition, we sanitized the entire housing with soap & chlorine bleach.

Reassembly was uneventful and relatively easy. We ended up replacing 4 rollers, 2 belts (drum belt & blower belt), the thermistor which was damaged as a result of the blocked blower.
Other Parts Used:
Roller Support Tri-Ring Thermostat, Internal-Bias Drum Drive Belt Moisture Sensor
  • Bob from CHULA VISTA, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
7 of 15 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Very noisy from support wheels
Changed all 4 drum support wheels and belt tension arm
Other Parts Used:
Idler Pulley Wheel and Arm
  • Steven from WICHITA, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
6 of 11 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
  • 1
  • 2
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

14 questions answered by our experts.
  • 1
  • 2
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Gary
September 8, 2017
Is there a kit for this which includes everything or do i just guess at which one of drum support bearings it is, probably outboard, but i hate to tear it down and see if it needs more parts, and have to wait for materials, appreciate any info u can suggest, i have two support brgs and unit is 6 yrs old
For model number MED6000XW Maytag
PartSelect logo
Hello Gary, thank you for contacting us. The drum support rollers have the bearing already in them. The part you reference would be the correct support roller for your model. Other parts that would usually get repaired at the same time would be the belt and idler pulley if needed. Good luck with the repair!

20 people found this helpful.

Was this helpful?
Thank you for voting!
Dennis
March 20, 2022
How do I get the cabinet open to replace the rollers?
For model number MEDB955FC0
PartSelect logo
Hello Dennis, Thank you for the question. We have linked a video on how to perform the repair. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

10 people found this helpful.

Was this helpful?
Thank you for voting!
Gary
September 8, 2017
Dryer started making noise, its 6 years old so i ordered two drum support brgs but have read some info regards similar probs, citing there are 4 support brgs, and something abt an idler brg and a seal for drum. Should i order more parts??
For model number Maytag MED6000XW
PartSelect logo
Hi Gary, Thank you for your inquiry. If you dryer is making noise and you have replaced the drum support bearings, you will need to check the drive belt, the drum roller axle, the drum glides or slides, the idler pulley, the drum felt seal, the motor, the blower wheel and housing and the baffle. I hope this helps. Thank you and have a great day!

10 people found this helpful.

Was this helpful?
Thank you for voting!
J.R.
December 22, 2017
How to remove belt. Do you have to remove squirrel cage fan shaft in order to remove belt?
For model number WET3300XQ0
PartSelect logo
Hello J.R., Thank you for your inquiry. You do not need to remove the blower wheel in order to remove the belt. I have included a link to an installation video for this part. Good Luck with your repair! https://www.youtube.com/watch?v=whFYs7Tg9Uw

2 people found this helpful.

Was this helpful?
Thank you for voting!
J.R.
December 23, 2017
My washer/dryer is a stack unit and does not come apart as shown in the link you provided? There is no apparent or obvious way to remove the belt.
For model number WET3300XQ0
PartSelect logo
Hello J.R., Thanks for your question. You will need to remove the rear access panel, and possibly the front panel as well to access the belt. Push the idley pulley away from the motor pulley to release the belt tension and pull the belt off of the pulleys. I hope this helps.

2 people found this helpful.

Was this helpful?
Thank you for voting!
Mike Byas
February 12, 2018
Need rollers and clips on my roller d39t yours says d36t so is it the same part?
For model number MEDC200XW1
PartSelect logo
Hi Mike, Thank you for your question. The part number listed under your model number for the drum support roller is PS11752609. I hope this helps. Thank you and have a great day!

2 people found this helpful.

Was this helpful?
Thank you for voting!
George
November 1, 2019
Our dyer is squeaking. I saw suggestions online that a drop of sewing machine oil on the roller shafts would fix the problem. I did that, but sadly it still squeaks. I saw in one of your comments that one should not lube the shafts. Hope i did not do any damage. I could feel no play in the rollers. Is the next step new rollers? How does one determine if the roller shafts are bad? Thanks!
For model number WED9400SU0
PartSelect logo
Good Day George. Thank you for your email in regards to your unit (Model Number WED9400SU0). We do apologize but we were not able to locate the information you requested. For more specialized assistance or to speak with someone about this, we recommend calling the manufacturer of the equipment directly. They may be able to provide you with the part number that you need. Once you have this information, please feel free to check back with us for pricing and availability information.

2 people found this helpful.

Was this helpful?
Thank you for voting!
John
January 20, 2024
No mater if I place the temperature setting on low or medium the dryer always runs on the highest heat.
For model number CED147SDW1
PartSelect logo
Hello John, thank you for reaching out. We have concluded that the issue is with the timer, part number PS11749833. We would recommend replacing it to fix the issue. We hope this solves your problem!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Related Parts:
David
November 23, 2022
does this model need two drum support rollers or more?
For model number 11077741600
PartSelect logo
Hello David, thank you for contacting us. Based on our research, this model needs four drum rollers, part number PS11752609, in order to spin the drum efficiently. This part is sold individually. We hope this information helps!

Was this helpful?
Thank you for voting!
Jeff
November 26, 2022
Dryer squeals loudly when turned on. Works fine, but loud. What do we need?
For model number MEDB850YW0
PartSelect logo
Hello Jeff, thank you for reaching out. According to our research, we would recommend checking the following parts to fix your issue: drum support rollers, part number PS11752609, idler pulley wheel and arm, part number PS11756154, and belt, part number PS11748884. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!

Was this helpful?
Thank you for voting!
Related Parts:
  • 1
  • 2
Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11752609
Manufacturer Part Number: WPW10314173
Brand
Model Number
Description
Kenmore
10687884100
Dryer
Kenmore
10687884300
Dryer
Kenmore
10687884600
Dryer
Kenmore
11060052990
Dryer
Kenmore
11060052991
Dryer
Kenmore
11060056990
Dryer
Kenmore
11060056991
Dryer
Kenmore
1106007299
Dryer - Kenmore Dryer Model 110.6007299 (1106007299, 110 6007299) Parts
Kenmore
11060072990
Dryer
Kenmore
11060072991
Dryer
Kenmore
11060092990
Dryer
Kenmore
11060092991
Dryer
Kenmore
11060094990
Dryer
Kenmore
11060094991
Dryer
Kenmore
11060096990
Dryer
Kenmore
11060096991
Dryer
Kenmore
11060097990
Dryer
Kenmore
11060182000
Dryer
Kenmore
11060372710
Dryer - Dryer
Kenmore
1106090199
Dryer - Kenmore Dryer Model 110.6090199 (1106090199, 110 6090199) Parts
Kenmore
11060901990
Dryer
Kenmore
1106090299
Dryer - Kenmore Dryer Model 110.6090299 (1106090299, 110 6090299) Parts
Kenmore
11060902990
Dryer
Kenmore
11060904990
Dryer
Kenmore
1106090799
Dryer - Kenmore Dryer Model 110.6090799 (1106090799, 110 6090799) Parts
Kenmore
11060907990
Dryer
Kenmore
11060912990
Dryer
Kenmore
1106092299
Dryer - Kenmore Dryer Model 110.6092299 (1106092299, 110 6092299) Parts
Kenmore
11060922990
Dryer
Kenmore
11060924990
Dryer
Customer Service Representative

Get in touch, we're here to help!

Monday to Saturday
8am - 9pm EST

Contact Customer Service