This is a drum support roller for a dryer. It is a genuine replacement part. The part includes the drum roller only and does not include the tri-rings. This part is sold separately. Most dryers require two drum rollers. It is recommended to check and replace both drum support rollers at the same time to ensure proper drum rotation and because they often wear at the same rate. The drum support roller holds the drum in the proper position while it spins on the support wheels. If rollers are worn out, they will cause the dryer to be noisy. This repair has been rated as "medium" difficulty by our customers, generally taking between 30 and 60 minutes. Make sure to disconnect the power, gas, vent lines before commencing this repair. You may require a nut driver, pliers, screwdriver, and wrench for this repair.
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12 questions answered by our experts.
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Gary
September 8, 2017
Is there a kit for this which includes everything or do i just guess at which one of drum support bearings it is, probably outboard, but i hate to tear it down and see if it needs more parts, and have to wait for materials, appreciate any info u can suggest, i have two support brgs and unit is 6 yrs old
For model number MED6000XW Maytag
Hello Gary, thank you for contacting us. The drum support rollers have the bearing already in them. The part you reference would be the correct support roller for your model. Other parts that would usually get repaired at the same time would be the belt and idler pulley if needed. Good luck with the repair!
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Gary
September 8, 2017
Dryer started making noise, its 6 years old so i ordered two drum support brgs but have read some info regards similar probs, citing there are 4 support brgs, and something abt an idler brg and a seal for drum. Should i order more parts??
For model number Maytag MED6000XW
Hi Gary,
Thank you for your inquiry. If you dryer is making noise and you have replaced the drum support bearings, you will need to check the drive belt, the drum roller axle, the drum glides or slides, the idler pulley, the drum felt seal, the motor, the blower wheel and housing and the baffle. I hope this helps. Thank you and have a great day!
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Dennis
March 20, 2022
How do I get the cabinet open to replace the rollers?
For model number MEDB955FC0
Hello Dennis, Thank you for the question. We have linked a video on how to perform the repair. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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J.R.
December 22, 2017
How to remove belt. Do you have to remove squirrel cage fan shaft in order to remove belt?
For model number WET3300XQ0
Hello J.R., Thank you for your inquiry. You do not need to remove the blower wheel in order to remove the belt. I have included a link to an installation video for this part. Good Luck with your repair!
https://www.youtube.com/watch?v=whFYs7Tg9Uw
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J.R.
December 23, 2017
My washer/dryer is a stack unit and does not come apart as shown in the link you provided? There is no apparent or obvious way to remove the belt.
For model number WET3300XQ0
Hello J.R.,
Thanks for your question. You will need to remove the rear access panel, and possibly the front panel as well to access the belt. Push the idley pulley away from the motor pulley to release the belt tension and pull the belt off of the pulleys.
I hope this helps.
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Mike Byas
February 12, 2018
Need rollers and clips on my roller d39t yours says d36t so is it the same part?
For model number MEDC200XW1
Hi Mike,
Thank you for your question. The part number listed under your model number for the drum support roller is PS11752609. I hope this helps. Thank you and have a great day!
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George
November 1, 2019
Our dyer is squeaking. I saw suggestions online that a drop of sewing machine oil on the roller shafts would fix the problem. I did that, but sadly it still squeaks. I saw in one of your comments that one should not lube the shafts. Hope i did not do any damage. I could feel no play in the rollers. Is the next step new rollers? How does one determine if the roller shafts are bad? Thanks!
For model number WED9400SU0
Good Day George. Thank you for your email in regards to your unit (Model Number WED9400SU0). We do apologize but we were not able to locate the information you requested. For more specialized assistance or to speak with someone about this, we recommend calling the manufacturer of the equipment directly. They may be able to provide you with the part number that you need. Once you have this information, please feel free to check back with us for pricing and availability information.
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David
November 23, 2022
does this model need two drum support rollers or more?
For model number 11077741600
Hello David, thank you for contacting us. Based on our research, this model needs four drum rollers, part number PS11752609, in order to spin the drum efficiently. This part is sold individually. We hope this information helps!
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Jeff
November 26, 2022
Dryer squeals loudly when turned on. Works fine, but loud. What do we need?
For model number MEDB850YW0
Hello Jeff, thank you for reaching out. According to our research, we would recommend checking the following parts to fix your issue: drum support rollers, part number PS11752609, idler pulley wheel and arm, part number PS11756154, and belt, part number PS11748884. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
I need to change the drum rollers. Is there a kit I can purchase instead of piece by piece?
For model number MEDC215EW1
Hello Austin, thank you for contacting us. We would recommend the maintenance kit, part number PS373087. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Replacing your Whirlpool Dryer Dryer Drum Support Roller
Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 16 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
noisy and slow drum speed
1. disconnect power,gas and vent lines 2. pop off top of unit 3. remove front of dryer 4. lay unit on its back 5. remove drum and replace pulley assembly,belt,drum rollers of which it has 2 rear and 2 front 6. reverse above and then remove filter-vent housing and scrape off old seal install new seal 7. re-connect power,gas and vent use again 8. only sad part to whole job was seeing how cheaply whirlpool now makes thier products
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
Other Parts Used:
Jeff from Mesa, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
Used putty knife to release catches on dryer top. Removed two screws in Lint Filter cover. Used Nut driver to remove the screws holding the front on. Removed the drum and had easy access to all the parts I was having trouble with. I believe the real problem was the Idler pulley but since I was already there I replaced the drum rollers also. While drum was out I vacuumed the inside of the cabinet. After parts were replaced i put everything back together in reverse order. Very Easy
Removed the drum from the machine. This involved taking the dryer almost completely apart. However, it wasn't that difficult. The hardest thing was remembering where everything went to put it back together. So far so good. Replaced the read drum seal as this was the most likely cause of the problem. The rollers were replaced too since that was a possible cause and the machine would be apart anyway.
Raised the front of top panel with the putty knife and the front panel was unscrewed as the video showed. The drum slid out after the belt was released.
My machine had 4 rollers, which was not shown in the schematics. So I replaced the back, cleaned the front ones and works great for now. Plan to replace the front later.
Removing the tri rings is much easier if cut w wire cutters. Otherwise waist lots of time to get them off. Just buy new ones.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
Dryer would run 1 min then stop running with some heat in drum
Videos are excellent to open and access internal parts. It turned out a rat was killed in the blower fan when we first encountered the problem. This prevented the blower from turning which interfered with motor function.
This required removing drum & belt, disconnecting motor clips, blower belt, and blower housing. The blower housing needed to be disassembled. Having a 5/16” & 1/8” ratcheting nut driver makes this process much easier. Don’t try this with a wrench.
After getting rid of the rat and decomposition, we sanitized the entire housing with soap & chlorine bleach.
Reassembly was uneventful and relatively easy. We ended up replacing 4 rollers, 2 belts (drum belt & blower belt), the thermistor which was damaged as a result of the blocked blower.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Pier-Luc P - March 17, 2023
Verified Purchase
Worked as expected
My dryer is now functional, fast shipping, great service
★★★★★
★★★★★
Jennifer A - June 18, 2022
Verified Purchase
Great repair
The part came quick for delivery. And is now up and running great again for my dryer. Thank you ??
★★★★★
★★★★★
Vincent G - April 29, 2020
Verified Purchase
Perfect fit.
Got our dryer up and running super fast.
★★★★★
★★★★★
Jacques T - November 3, 2019
Verified Purchase
Drum Support Rollers Shipped on Oct 21 2019
The parts ( 2 support drum rollers ) was in good condition and came fast; They were installed and run correctly. Thanks for the good service. Jacques Tremblay, Laval, Qc
★★★★★
★★★★★
Wayne B - October 20, 2019
Verified Purchase
Drum support roller replacement stopped the squeak
The parts were reasonably priced and came faster than expected, and were not too hard to replace in the machine. The awful noises made by the dryer have now stopped and everything seems to be working fine.
★★★★★
★★★★★
Duncan D - April 11, 2019
Verified Purchase
Drum roller
The support roller allowed me, with the help of online replacement video, to fix our drier instead of spending over a thousand dollars to get the new one my wife wanted. Thanks so much.
★★★★★
★★★★★
Rob H - March 18, 2019
Verified Purchase
Perfect
Fast delivery and correct part.
★★★★★
★★★★★
François B - March 8, 2019
Verified Purchase
Good quality and fast delivery
Very satisfy
★★★★★
★★★★★
Mark M - March 5, 2019
Verified Purchase
Part repaired my problem as expected
Disappointed that the site told me I had to order the rings that hold the roller in place at a high cost when in fact they came with each roller so was very misleading and added cost to repair that was not required. ??
★★★★★
★★★★★
Ian H - February 11, 2019
Verified Purchase
good fit
easy repair not quite like the video but an easy repair one the lease released the belt unbolted the roller and put the new one on. Works great
This Idler Pulley includes the tri-ring and gasket and everything included here is manufacturer-certified. This part maintains correct tension on the drive belt in order to spin the drum properly. If damaged or broken th...
The Drive Belt is a 93 1/2" belt which wraps around the dryer drum to allow tension and movement. If broken the dryer will not turn properly, or there may be loud noises. The part is rated as "medium" difficulty to insta...
If you notice that your dryer is noisy or will not tumble, you may need to replace the tri ring. This part is triangular, and is less than an inch in size. Tri rings can be found both on the idler pulley shaft, or on the...
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11752609
Manufacturer Part Number: WPW10314173
