Whirlpool WPW10314173 - Dryer Drum Support Roller | PartSelect.ca
Dryer Drum Support Roller – Part Number: WPW10314173
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Dryer Drum Support Roller – Part Number: WPW10314173 https://partselectca.azureedge.net/Schematics/Whirlpool/6WWZCWZ7.gif

Dryer Drum Support Roller

Your Price

CAD$23.69

PartSelect Number PS11752609
Manufacturer Part Number WPW10314173
Manufactured by Whirlpool

This is a drum support roller for a dryer. It is a genuine replacement part. The part includes the drum roller only and does not include the tri-rings. This part is sold separately. Most dryers require two drum rollers. It is recommended to check and replace both drum support rollers at the same time to ensure proper drum rotation and because they often wear at the same rate. The drum support roller holds the drum in the proper position while it spins on the support wheels. If rollers are worn out, they will cause the dryer to be noisy. This repair has been rated as "medium" difficulty by our customers, generally taking between 30 and 60 minutes. Make sure to disconnect the power, gas, vent lines before commencing this repair. You may require a nut driver, pliers, screwdriver, and wrench for this repair.

This part works with the following brands: Whirlpool, Kenmore, Maytag, KitchenAid, Amana, Crosley, Inglis.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms: Noisy | Will not tumble | Marks left on clothes

Videos For installing this part.

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Customer Repair Stories

Average Repair Rating: 3.4 / 5.0, 15 reviews What's this?
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Jeff from Phoenix, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench set
Parts Used:
8547174V, WP8547168, 8544813, WPW10314173
noisy and slow drum speed
1. disconnect power,gas and vent lines
2. pop off top of unit
3. remove front of dryer
4. lay unit on its back
5. remove drum and replace pulley assembly,belt,drum rollers of which it has 2 rear and 2 front
6. reverse above and then remove filter-vent housing and scrape off old seal install new seal
7. re-connect power,gas and vent use again
8. only sad part to whole job was seeing how cheaply whirlpool now makes thier products
74 of 98 people found this instruction helpful.
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John from Tucson, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
Parts Used:
WPW10314173, WPW10359272, W11236646, WPW10512946
worn out part
The repair was fairly easy. The most timely part of the repair was removing the twelve screws from the back panel to expose the repair.
32 of 48 people found this instruction helpful.
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Jeff from Mesa, AZ
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Parts Used:
WPW10314173
noisy drum
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
18 of 23 people found this instruction helpful.
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Greg from SAN ANTONIO, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Parts Used:
WPW10314173, 8547174V
Noisy
Used putty knife to release catches on dryer top. Removed two screws in Lint Filter cover. Used Nut driver to remove the screws holding the front on. Removed the drum and had easy access to all the parts I was having trouble with. I believe the real problem was the Idler pulley but since I was already there I replaced the drum rollers also. While drum was out I vacuumed the inside of the cabinet. After parts were replaced i put everything back together in reverse order. Very Easy
9 of 9 people found this instruction helpful.
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Eric from Spring, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Parts Used:
WPW10314173, WP349639, 279408
Clothes getting torn
Removed the drum from the machine. This involved taking the dryer almost completely apart. However, it wasn't that difficult. The hardest thing was remembering where everything went to put it back together. So far so good. Replaced the read drum seal as this was the most likely cause of the problem. The rollers were replaced too since that was a possible cause and the machine would be apart anyway.
9 of 19 people found this instruction helpful.
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Robert from TUTTLE, OK
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Parts Used:
WPW10512946, WPW10314173, WP233520, 661570V, 279640
Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
7 of 7 people found this instruction helpful.
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Luis from FRESNO, CA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
Parts Used:
W11117302, WPW10512946, WPW10314173
High pitch noice
Raised the front of top panel with the putty knife and the front panel was unscrewed as the video showed. The drum slid out after the belt was released.

My machine had 4 rollers, which was not shown in the schematics. So I replaced the back, cleaned the front ones and works great for now. Plan to replace the front later.

Removing the tri rings is much easier if cut w wire cutters. Otherwise waist lots of time to get them off. Just buy new ones.
4 of 6 people found this instruction helpful.
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Steven from WICHITA, KS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
Parts Used:
WPW10547292, WPW10314173
Very noisy from support wheels
Changed all 4 drum support wheels and belt tension arm
4 of 8 people found this instruction helpful.
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Bob from CHULA VISTA, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Parts Used:
WPW10512946, WPW10314173, WP8577274, WP8547157, WP3387223
Dryer would run 1 min then stop running with some heat in drum
Videos are excellent to open and access internal parts. It turned out a rat was killed in the blower fan when we first encountered the problem. This prevented the blower from turning which interfered with motor function.

This required removing drum & belt, disconnecting motor clips, blower belt, and blower housing. The blower housing needed to be disassembled. Having a 5/16” & 1/8” ratcheting nut driver makes this process much easier. Don’t try this with a wrench.

After getting rid of the rat and decomposition, we sanitized the entire housing with soap & chlorine bleach.

Reassembly was uneventful and relatively easy. We ended up replacing 4 rollers, 2 belts (drum belt & blower belt), the thermistor which was damaged as a result of the blocked blower.
3 of 7 people found this instruction helpful.
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Steven from WICHITA, KS
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Parts Used:
WPW10314173
Loud squeaking noise
Replaced the most worn drum wheel any lubed the belt tension arm pulley. The noise didn't go completely away. There are 4 drum wheels. I need to order 3 more wheels and the tension arm now.
3 of 3 people found this instruction helpful.
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Customer Reviews
Average Rating:
8 Reviews
4.4
out of 5
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Sort by:
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