This part changes the transmission from agitation to spin mode. This actuator is for washers.
Actuator shifts the splutch and monitors the position of the splutch.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Will Not Start | Spins slowly | Spinning Issues
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# WPW10006355 replaces these:
AP6014711, W10006355, WPW10006355VP
Customer Reviews
Average Rating:
★★★★★
★★★★★
12 Reviews
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★★★★★
★★★★★
Connie M - January 4, 2023
Verified Purchase
Easy repair
The product came quickly.
★★★★★
★★★★★
Dan D - May 30, 2022
Verified Purchase
Great part
Washing machine has never worked better. Glad I bought from partselect.ca and not elsewhere.
★★★★★
★★★★★
André L - May 26, 2022
Verified Purchase
Washer wasn’t working
I replaced the shift actuator and it working great now . Thanks for the great service
★★★★★
★★★★★
Marissa V - October 20, 2020
Verified Purchase
Great part, fixed machine
Exactly what my washer needed. Machine was no longer performing spin cycle properly and this new part solved the issue. Fast shipping, quick fix.
★★★★★
★★★★★
Bernice A - April 3, 2020
Verified Purchase
Shift actuator
My cabrio whirlpool washer was not spinning the water out completely out of my clothes. I had the error F7 E5 (shifter) change my shifter and my washer is working perfectly! Thank you partselect for your product! A+++++ Bernice
★★★★★
★★★★★
Matt H - March 21, 2020
Verified Purchase
Easy repair. Worked as expected
Fast delivery! Ordered on Friday received it Monday
★★★★★
★★★★★
Guy C - August 8, 2019
Verified Purchase
Shift actuator issues
Delivery was awesome, one day actually. The correct part arrived and worked perfectly. Thank you. Guy
★★★★★
★★★★★
Allyn B - March 27, 2019
Verified Purchase
Shift activator
It turned out to be the wrong part. The wiring connection was wrong. I would like to ship it back.
March 28, 2019
Hello Allyn, thank you for your review, we have emailed you in regards to this order.
★★★★★
★★★★★
Ryan G - March 26, 2019
Verified Purchase
The part was exactly as pictured/described. Installation was a breeze.
My appliance is back in working order without any need to call the local service company and incur the added expenses of a diagnosis and then further delay for him to order the part and return to complete the repair.
★★★★★
★★★★★
April H - February 9, 2019
Verified Purchase
Easy repair
Part came quickly and was in great condition! Easy repair for a non handy man.
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
Other Parts Used:
David from Los Alamos, NM
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
316 of 393 peoplefound this instruction helpful.
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Other Parts Used:
Kim from MOUNT UNION, PA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair: >Disconnect power and water - cold, hot and drain. >Put washer on its side on a stand (low platform) to get to the bottom. Better than than just laying front of washer on floor. >Used a drop light to help see bottom. >Removed Pulley Cover using nut driver - has 2 screws with nut heads. >Removed and replaced the Shift Actuator (part provided) using a Phillips screw driver - 2 green screws. Unplugged electrical connector which should be reconnected before new unit is screwed back down. Replacement part is not the same as the original. From what I read. this part has been a problem with these washers. >Put Pulley Cover back on. >Reset washer upright. >Reconnected water and power. >Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse" light on and pushed "start" button. >Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin" light on and pushed "staet" button. Washer agitated in first cycle - "sensing" and in "wash". . Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
Other Parts Used:
Maxwell from RINGWOOD, NJ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws. Then reverse the operation to stall the new part. Very easy.
Other Parts Used:
JOSE from MILLBURY, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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washer shake hole machine from begin spin about 11/2 ' h
chage out part and washer still shake
Other Parts Used:
Dieu from Houston, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
3 of 6 peoplefound this instruction helpful.
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would not spin
online videos were great. called to order and lady was very helpful. washer is now operating normal
Other Parts Used:
John from INDIANAPOLIS, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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Questions and Answers
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57 questions answered by our experts.
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Joshua
January 7, 2018
Washer will not start. It stays stuck in the sensing mode.
For model number mvwx500xw2
Hi Joshua, Thank you for the question. In most cases this requires a new Shift Actuator,PartSelect Number PS11747977. It may just be that the unit needs error codes cleared and a calibration test done. There should be a tech sheet taped inside the unit that will explain how to do this for your specific unit. I hope this helps
36 people found this helpful.
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Frank
April 3, 2018
After the spin/rinse cycle my clothes remain dripping wet.
For model number 26002010
Hi Frank, Thank you for the question. If the drum is not spinning at all, I suggest checking the lid switch. If the switch is defective it will think the lid is open and will not allow it to spin. if the drum is spinning but not at a high enough speed to spin the water from the clothes, I suggest testing the Shift Actuator,PartSelect Number: PS11747977. Hope this helps!
12 people found this helpful.
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Debbie
December 31, 2017
Our Kenmore washer will spin, but started making very loud grinding noise.
For model number 11021302012
Hello Debbie, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the clutch assembly, the suspension rod supports, and the shift actuator. Hope this helps!
8 people found this helpful.
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Greg
September 29, 2017
Washer will not start. It stays stuck in the sensing mode.
For model number WTW5700XW2
Hello Greg,
Thank you for contacting us.
It may just be that the unit needs error codes cleared and a calibration test done. There should be a tech sheet taped inside the unit that will explain how to do this for your specific unit.
I hope this helps
7 people found this helpful.
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Ken
January 29, 2018
My machine will wash, spin, and rinse. It will only work if i monitor it and keep pressing the start button. I ran the codes and replaced the latch assembly but it still sits there and does nothing unless i hit start on the last twelve minutes it has left. I've cleared the codes and it works a little bit better. It will only drain and spin it i turn the selector to drain and spin then i have to help it again. Can you help.
For model number MVWX700XW1
Hi Ken,
Thank you for your question. It sounds like you may want to take a look at your door lid switch and your electronic control board. If the door switch is intermittently malfunctioning then that could be why your appliance is stopping and only starting up again when you come to look at it. I would also suggest you look at your control board as well because that is what shifts through your different cycles. I hope that helps. Good luck with your repair.
6 people found this helpful.
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Homer Gilbert
July 22, 2019
My washer will not go into spin mode . Green sensing light comes on and red lock lid light on all it does click.
For model number MVWC360AWO
Hello Homer, thank you for your question. The issue is most likely the PartSelect Number: PS11747977, shift actuator. This part changes the transmission from agitation to spin mode. I hope this helps!
5 people found this helpful.
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Corey
November 2, 2017
My washer fills and drains ok, agitates ok, but will not spin in any cycle. It just stops and the lid light flashes. Will this part fix the problem? Thanks.
For model number WTW4800XQ0
Hi Corey,
Thank you for your inquiry. If the washer is not spinning there are some parts that you will need to check to see which one is causing the issue. You will need to check the agitator directional cogs, the agitator cam kit, the shift actuator, the lid latch assembly, the drive belt, the drive block, the inner seal cap, the clutch assembly, the complete agitator, the agitator cap barrier with seal and the spacer thrust. I hope this helps. Thank you and have a great day!
4 people found this helpful.
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Michelle
September 14, 2017
My washing machine will spin, but it will not agitate. I start the washer, it fills but then shuts off. When i open the washer lid, the clothes have not moved. I tried to rinse and spin and it fills then stops. It will spin and drain. I cannot move the agitator plate with my hand, it's stuck. I took off the agitator plate and the "teeth" are not worn or broken. I cannot rotate the shaft. The tub itself turns easily. My washer doesn't spit or drip any grease under the washer.
For model number wtw5640xw3
Hi Michelle,
Thank you for your inquiry. Where the washer is not agitating there are a few parts you will need to check to see which one is causing the issue. You will need to check the washer that goes on the agitator retaining bolt, the drive belt, the shift actuator, the clutch assembly, the washplate, the lid latch assembly and the shield. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Charlotte
February 11, 2018
I know that something is starting to fail on my machine, but not sure what part. About every 6 loads it fails to spin, occasionally fails to drain at all, but if i set it to 'drain and spin' usually that will initiate that okay. Though sometimes that fails as well and i had to unplug the machine to get it to unlock so i could try again. About half the time when it is spinning it sounds like it is getting ready to launch into space. It's been suggested to me by some friends that it might be the 'shift switch', what do you think?
For model number Kenmore 11025102310
Hi Charlotte,
Thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the lid latch assembly, the lid latch, the shift actuator, the bezel, the drive belt, the pump and the clutch assembly. I hope this helps. Thank you and have a great day!
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Amy
December 6, 2018
Before it gets to spin cycle the lid lock light flashes and will not spin
For model number Wtw5500xw3
Hi Amy, thank you for your question. It could be this part however it seems more likely that you will want to check the lock itself. That part actually allows your appliance to go into the spin cycle. It is a safety device that will not let the appliance spin if it thinks the door is open. I hope that helps. Good luck with your repair.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11747977
Manufacturer Part Number: WPW10006355
