Infinite Switch

Hello Alan, thank you for contacting us. Yes, this is the switch that controls the dual element. Good luck with the repair!

Hello Mary, Thanks for your question. Yes, the most common reason as to why it would remain on high is due to the switch. We would advise replacing it. I hope this helps.

Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11747215. Hope this helps!

Hi Jaime, Thank you for your question. The part number listed under your model number for the right rear single burner element is PS11764915. Here is a link that contains information on the part and a video that you may reference on how to install it, https://www.partselect.ca/PS11764915-Whirlpool-W10823711-6-Element-with-Limiter-1200W.htm?SourceCode=3&SearchTerm=PS11764915. If the right front dual element goes immediately to a high temperature, then the issue is the burner switch, part number PS11747215. Here is a link to the part which also has a video on how to access the switch, https://www.partselect.com/PS11747215-Whirlpool-WP9758060-Infinite-Switch.htm?SourceCode=1&SearchTerm=WERC4101SQ0&ModelNum=WERC4101SQ0&ModelID=855324. I hope this helps. Thank you and have a great day!

Hello Pay, thank you for your question. The most likely issue is the board itself. The E1 F1 error code is in relation to the control board. If unplugging the unit and leaving it for about 2 minutes doesn't reset the unit please replace the electronic board Part Number: PS11748478. I hope this helps.

Hello Clyde, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11747215 for the Dual Burner Switch. Thank you for your inquiry, good luck with this repair!

Hi Mike, Thank you for the question. You can test the watts with a multi-meter. First unplug the power to the range, remove the upper back panel to access the switches, remove the black wire attached to the P2 terminal, turn the switch to the highest temperature setting, then check across the empty P2 terminal and terminal 4 (brown/black wire) then test between P2 terminal and terminal 4A(brown/white) wire. Both test should have "closed" circuits on the meter, if not the switch is at fault. If both tests have "closed" circuits then the element is at fault or there's a broken wire between the switch and element. Hope this helps!

Hello Jonathan, thank you for writing. The issue would be the Dual Infinite Switch PS11747215. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hello Saeid, thank you for getting in touch. The left front and right front infinite switch for your model have the same part number PS11747215, and the right front and right rear infinite switch have part number PS11740785. If you need help placing an order, customer service is open 7 days a week!

Hello Mike, Thank you for the question. I suggest watching the How To Video on the site and YouTube. Hope this helps! https://www.youtube.com/watch?v=0TNBxCspXZY