Whirlpool WP9703438 - Retaining Ring | PartSelect.ca
Retaining Ring – Part Number: WP9703438
Retaining Ring – Part Number: WP9703438 https://partselectca.azureedge.net/Schematics/Maytag/44758.gif

Retaining Ring

1 Reviews

Your Price

CAD$4.74

PartSelect Number PS11746909
Manufacturer Part Number WP9703438
Manufactured by Whirlpool

This metallic retaining ring is less than an inch in diameter. It is made entirely of metal.

This part works with the following brands: Maytag, KitchenAid, Norge, Admiral, Whirlpool, Magic Chef, Jenn-Air, Amana, Crosley, International.

This part works with the following products: Dryer, Mixer, Refrigerator, Washer Dryer Combo, Freezer.

This part fixes the following symptoms: Noisy | Takes too long to dry | Will not tumble | No heat or not enough heat

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.0 / 5.0, 41 reviews What's this?
1-5 of 41
486 of 510 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Customer:
gerald from park city, MT
Dryer squeeking
removed front panel,lifted top, removed drum and drive belt,remove old rollers and acc and instlled new and reinstalled dryer parts.

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17 of 19 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench set
Customer:
Thomas from Raleigh, NC
Dryer had burning smell - start/run windings problem
** Your best bet is to use a digital camera to take pictures of the various stages as you take apart the dryer - especially the wiring. And, use masking tape to label all the wires.
** I removed the Blower Housing which made the process much easier.
** Find a friend with or buy the snap ring pliers
** Big Secret not mentioned anywhere - the Motor Support (diag. #20) can be removed ! Hence - the entire Motor assembly can be taken out to remove those irascible Motor Clips.
** For the Green ground wire going from the dryer frame to the motor, you need to take the screw from the old motor and use it to screw into a hole marked with a black "slash" on the new motor.
** After 3 days of WD 40 and an allen wrench, I could not remove the Motor Pully from the old motor, so I would buy one if I were you.
** Hardest Parts - Removing the Motor Clips, reattaching the idler spring!, having another person hold the drum while I installed the Belt and reattached the front drum frame thingy, and deciphering my wiring schematic and reassembly diagrams ! That is why a digital camera is so helpful.
** The process is really very easy if you use the suggestions above and read the others.
** Find the "Model Diagram" on the PartSelect website - an excellent resource !!
** A twenty+ year old Maytag - up and running again !! Many thanks to others who shared their story.

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Were these instructions helpful?   

16 of 20 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Customer:
adriel from sylmar, CA
Original problem: Blower fan came loose from the motor shaft.Belt and was making a noise clothes were slow drying. Second problem appear upon inspection: Idler pulley bracket shaft severely worn.
Replacing the blower fan took way too long, like 4 hrs, because I didn't know how to disassemble the dryer and get to the problem. Replacing the idler bracket and assorted retaining rings and washers was fast, something like 1 hour. Disconnect the power cord, exhaust hose, and gas line. Remove two screws at the bottom of the face of the machine, unplug the electrical harness to the door light, switch and ground and remove the front of the machine. Remove the access panel at the back of the machine and remove the belt from the idler pulley. Remove the four screws holding the front drum support assembly and remove the drum. Replace some old retaining rings and the spring washers on the drum support rollers. Around back assemble the idler pulley assembly with some new washers and the old roller which seemed in good condition. Put it all back together. About one hour.

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12 of 13 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Customer:
Kevin from San Diego, CA
Drum support roller was squeaking
My 11 year old grandson and I did the repair together. He had a blast and I did too. First we removed a bunch of screws that got us no closer to getting the machine apart than when we started. Then I remembered from the last time I had the machine apart that there are two screws just below the door, angled as not to be visable unless you know where to look. Once we removed those the from came off. We removed the wires for the door light and heat sensor, remembering the order of the wires for later reinstallation. Then we undid the bolts holding down the top. Once the top was removed we took off the belt and removed the drum. We used the retainer pliers to remove the retainer ring from the first roller. We removed the roller and also the shaft as this roller was the noise maker and the shaft was not in reusable condition. We installed a new shaft, roller washer, roller, another roller washer and then the retainer ring. We repeated the same process on the other roller, although we did not replace the shaft as it was in good condition. It turned out I did not need to order the shaft washers as the rollers came with washers. Oh well, its not a good job unless you have parts left over when you are done. Once we replaced the rollers we commenced reinstallation. But first we had to google for diagram of the proper belt installation, which we found and that got the drum and belt installed properly. Thankd god for the internet. Once we had the drum installed we put the machine back together in the opposite order we took it apart. An operational test showed we did the job right, no more squeaking. The only injury was my grandson cut his thumb right after I gave him the speech about watching where your hand is going to end up when that bolt breaks free. It broke loose and into the metal bracket went his thumb. Oh well it was a good lesson and it was not a bad cut. All in all a good repair.

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Were these instructions helpful?   

12 of 14 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Customer:
Jack from Flower Mound, TX
Loud thumping noise
It was very easy to access the parts that needed to be replaced (blower wheel, belt, and glides).
1. Unplug the dryer power cord.
2. Removed the two screws at the bottom of the front dryer panel. Pull the bottom of the panel forward, which frees the retaining clips at the top of the panel.
3. Disconnect the two wires from the back of the panel, and remove the panel. The drum will be resting on the motor/blower hosuing.
4. Slide the belt off of the back of the tumbler, and remove the tumbler (have to angle it a bit, to clear the frame) and the belt.
5. Remove the thermostat cover (piece of angled sheet metal, in front of the blower unit).
6. Remove the screws from the blower housing, and lay it forward, to expose the blower wheel.
7. Remove the snap ring, and then the retaining ring from the blower wheel. Remove the old wheel.
8. Install the new wheel, then the retaining ring, and then the snap ring. Reattach the cover to the blower assembly.
9. Reattach the thermostat cover.
10. On the tumbler, drill out the rivets for each of the glides, and remove all glide parts. Install new glides.

This is a good time to complete any general cleaning inside the dryer cabinet, especially in the area of the motor. Since there is limited access to the motor itself, might help to use the blower function of a shopvac to blow out that dust.
Vacuum out all lint from around the felt drum seals.

11. Loop the new belt over the tumbler, and install the tumbler (the glides go towards the front of the dryer). Note: to keep the belt from falling off, I taped it to the drum with two pieces of painters tape..the blue tape that comes back off easily.
12. On the back of the dryer, remove the access panel, and complete installation of the belt to the idler pulley.
13. If you taped the belt to the drum....don't forget to remove the tape now. Reinstall front panel to dryer.

This was my first experience working with snap ring retaining rings. Even with snap ring pliers, they are difficult to remove without stretching them out. Be sure to order a new one with your blower wheel.

Also my first experience using a pop rivet gun ( to install the new glides). Found a rivet gun at Lowes for $9.99. Worked okay, and all rivets set properly. Good thing, because you don't get any extras with the glide kits.

After replacing the parts, and starting up the dryer, all of the clunking/squelling/rumbling noises were gone. There was a noticable smell while the new glides got broken in...smelled a bit like melting rubber. However, after a couple of drying cyles, the odor was gone.

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