The rack track stop on your dishwasher is designed to stop the dish rack at the appropriate place when opening and closing the rack. If your dishwasher is not cleaning your dishes properly, the rack stop may need to be replaced. The replacement part may differ slightly from the broken part, depending on the model. However, the different styles are interchangeable. This product is sold individually and comes in both a white and grey plastic version. Many of our customers found this repair to be very easy and takes less than 30 minutes to complete. Simply snap the old part out and snap the new part into place. You will not require any tools to complete the job. This is an authentic part approved by the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Not cleaning dishes properly | Door won’t close
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Jodie
October 7, 2019
Would these be the rack track stops for our model used for the front? When we pull the top rack out it comes completely off the track
For model number 66513263K112
Hello Jodie, thank you for inquiring. This Rack Track Stop part number PS11746591 is for the back on your model. The replacement for the front on your model is Rail Stop Clip part number PS11748191. Good luck with your repair!
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Bill
November 16, 2017
The clips that hold the upper rack continue to come off during the wash cycle and melt.We have replaced a couple times what can we do differently to ensure next ones we order will stay on.
For model number WDT910SAYM0
Hi Bill, Thank you for the question. The Rack Track Stop Clips should just snap into place. If they are falling out I suggest checking the ends of the tracks to see if they are bent and not holding the clips in place. Hope this helps!
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Larry
January 9, 2020
I'm ordering a rack track stop for my dishwasher. Your description says available in white or gray, but in checking out i'm given no color option. The one that is still in place is gray and i'd like for the new part to match.
For model number WDT730PAHZ0
Hello Larry, Thank you for the question. The PartSelect Number PS11746591 is Grey in color. We hope this helps!
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Mary Anne
February 11, 2020
The control lock (hold 3 sec) on my dishwasher control panel keeps blinking. It keeps me from activating any other control on the dishwasher panel. What can I do to remedy this problem? Your help is greatly appreciated.
For model number WDT750SAHZ0
Hello Mary Ann, Thank you for the question. You may need to reset the lock. Press the "Heated Dry" button, then quickly press the "Normal" button. Press the "Heated Dry" button again, and press the "Normal" button again to enter the diagnostic mode. Close the dishwasher door if it is open, and the diagnostic cycle will run. Check the dishwasher after 30 minutes to make sure the diagnostic cycle is complete, in which case the light should no longer be blinking. We hope this helps.
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Pam
April 15, 2018
Installing end clips on upper rack
For model number 66513482K900
Hi Pam, Thank you for the question. The Rack Track Stop Clips should just snap into place. Good luck with the repair!
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Carol
October 16, 2019
How would a tray stop affect the dishwasher use? Can wp8565925 used to replace w10508950? I had to replace the chopper & instructions showed the first item (looked much easier to remove & replace), the 2nd one was very difficult to remove & in fact one of them broke! Poor design..
For model number MDB7749SBB3
Hello Carol, thank you for your question. This Rack Track Stop for your dishwasher stops the dish rack at the appropriate place when opening and closing the rack. Rack Track Stop, manufacturer's part number WP8565925, is for the back of the top track. Manufacturer's part number W10508950 has been replaced by WPW10508950 as the Front Track Stop on the top rack for your model dishwasher. I hope this helps!
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Randi
December 30, 2019
I need the rack stop for the upper rack of my Kenmore/Whirlpool dishwasher.
For model number 66513073K210
Hi Randi,
Thank you for your question. The part number listed under your model number for the rack track stop is PS11746591. We hope this helps. Thank you and have a great day!
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JOHN
December 3, 2019
What is correct part for upper rack stopper for the above model. Is this model the same as wdt780saem1 ?
For model number WDT780SAEM
Hello John, thank you for inquiring. For your model dishwasher, the Front Track Stop is part number PS11755805, and the back Track Stop is part number PS11746591 for the upper rack. Good luck with your repair!
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Shirley
August 2, 2018
How do you adjust top to extend all the way.It stops less than one half way
For model number 665.13832k601
Hello Shirley, thank you for your question. You might want to check the wheels on the brackets on either side of the rack to be sure there is no obstructions or the wheels are coming out of the track. You may have a bent track or wheel and bracket assembly. The rack should pull out almost the whole way. You can also adjust the rack by pressing the adjuster thumb button on either side of the rack. I hope this helps!
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Erin
February 19, 2018
Which part number do I need for the front top rack stop. It is hard to tell from the pictures.
For model number WDF320PADS1
Hello Erin, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11748191. Hope this helps!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Upper rack wheels had begun to break off. Shoddy design and materials.
I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.
The phone staff was so patient and helped me with the schematic and my model number to be sure that I had the right parts. I did the repair myself and saved so much money. Thanks.
Watched video at parts select to remove front, stops, then for wheel assembly after fumbling with wheel assembly to figure where to put pressure on wheel assembly release catch .......reverse assemble..... Finish. Relax and ponder how parts are designed to fail then easily replace- saving maint and service charges. Had machine 5 years and replace a different failed part once a year so far . Seems a fairly good system as long as parts available.
After I finally got the right parts and installed them I discovered that even though I had bought the OEM part for my dishwasher it not only didn't fit but prevented me from even getting the upper rack back in the dishwasher. The dishwasher won't work with out the upper rack properly in place. Every part store I looked at offered the same part for my dishwasher so obviously Whirlpool made a huge mistake. Since it's not possible to get the old parts back on (one of them was broken anyway which is what started all of this) I had to buy a new dishwasher. I did contact Whirlpool by email but got no response. If you own a Whirlpool dishwasher be very cautious buying any replacement parts.
Lower wheel broke off upper wheel mount and dishrack wheel broke on the opposite side
Have all the tools at your disposal. Remove top rack after removing the track stop. Remove 2 screws that hold unit in to cabinet. They are under the little caps. That is when you need the magnet for the screwdriver. Wiggle tub out of space and remove hex head screws that hold the wheel mount. Save the gasket for install. Put things back the way they came off. Changing the upper dishrack requires some twisting and gentle pressure. Even if one is broken, replace all 4. Put back the screws to the cabinet and the end caps.
A wheel on the upper rack had fallen off. The wheel mount had worn.
Because the dishwasher is 15 years old I decided to replace all 4 wheel mounts. They were all worn and not clipping to the rack firmly. The repair is obvious. No tools required. Remove the stops on the end of the rack slides (manually squeeze the top of the stop and pull up, or you could use needle nose pliers) and slide the rack out. Just remove the old wheel mounts and clip the new ones in place. Slide the rack back in and snap in the stops.
There is a button that connects the spinner. It wore out, and the spinner fell into the top rack after a use of a cycle one day. Your diagram of the dishwasher was very helpful to understand what part to order. Your delivery was swift, and we only had to hand wash dishes for three days. Thank you for your excellent web page design and service. I will use your company again!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Marc V - May 21, 2022
Verified Purchase
Super easy
That piece you just need to clip it
★★★★★
★★★★★
Apollo P - May 6, 2021
Verified Purchase
Easy to install
Really happy how easy it was to use.
★★★★★
★★★★★
Cathy R - May 4, 2021
Verified Purchase
Easy repair - helpful video
Exactly the part we needed - so easy to order by simply looking up our dishwasher model. Helpful little video too and fast delivery!
★★★★★
★★★★★
Ken P - January 31, 2021
Verified Purchase
rack stop
Totally better than the OE that came with the dishwasher. Thanks.
★★★★★
★★★★★
Deanna Y - September 25, 2020
Verified Purchase
Easy peasy
Bought the stops knowing I would break the super old, brittle ones I was taking off to do the main repair, which was replacing the hose for the top rack. Also bought that part here. The parts arrived in a couple days, the video was super helpful, and my dishwasher is back in action. Very happy overall.
★★★★★
★★★★★
Murray C - July 25, 2020
Verified Purchase
Dishwasher rack repair
Received stops as well as two rollers and supports for upper dishwasher rack. Service great. Received parts next day and exactly what I needed for repairs. Great service
★★★★★
★★★★★
ED N - July 9, 2020
Verified Purchase
All awesome...
It’s was all good...thank you...
★★★★★
★★★★★
Rui R - May 30, 2020
Verified Purchase
Easy repair - great part! Worked as expected
easy and fast transaction!
★★★★★
★★★★★
Stanley K - April 29, 2020
Verified Purchase
easy fix, no issues
Arrived quickly, correct part, installed in no time.
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