D-Shaped Knob Insert

Hi Jerica, Thank you for the question. You may need to reset the washer. To Reset the appliance you will need to follow these steps.Turn the washer off.Set the mode selector dial to Normal.Turn the dial counter clockwise 1 click , clockwise 3 clicks, counter clockwise 1 click then clockwise 1 click. Now press the start button. All the cycle indicating lights should be illuminated. Press the Start Stop button once. Rotate the dial until Rinse, Wash, and Stop light illuminate. Turn the washer off and unplug it for 10 seconds. Finally, turn on the washer and it should now be reset. Run a test load empty to be sure the reset worked. If not perform the reset procedure one more time.Hope this helps!

Hi Roy, Thank you for your question. If you are referring to the d-shaped shaft that the knob fits onto, that is part of the water level switch. The part number listed under your model number for the water level switch is PS11750715. If you are referring to the d-shaped insert, the part number listed under your model number for the clip is PS11746209. I hope this helps. Thank you and have a great day!

Hello Karen, thank you for your question. If the lock light is flashing but the door is not locking the lid lock itself should be replaced. That is PartSelect Number PS12704713. I hope this helps!

Hi Carole, Thank you for the question, If you enter the part number and click on the 4th Diagram labeled "Controls and Rear Panel Parts" The knob you need is item #47 and comes with the clip. The part number will depend on the color knob you need. The clip on its own is item #46,Part Number: PS11746209. If you remove the knob and see if you can manually turn the shaft that comes from the back of the panel with a pair of pliers, and it moves normally then the clip or knob will need to be replaced. If the shaft does not turn then the switch will need to be replaced, PartSelect Number PS3408119. Hope this helps!

Hello Harvey, thank you for your question. When washing machines don't fill with enough water there are a few parts you will want to check. The water pressure tube that runs down the side of the tub from the control panel, as well as the water inlet valve. The pressure tube, if bent or ripped, will cause the washer to not fill to the desired level. If the water valve may no be opening up enough to allow enough water into the unit. If the tube, and valve are working fine, the issue would be with the electronic control board. I hope this helps!

Hi Michael, Thank you for your question. Usually when your whole control board goes out the problem lies in your control board. I could suggest unplugging the appliance for about 5 minutes and then plugging it back in to see if that resets the board. Make sure your appliance is not in child lock mode if you see that there is an option for that on your control panel as well. I hope that helps. Good luck with your repair.

Hi Charles, Thank you for your question. You will have to check your parts. The problem could either be with your knob or dial. When you inspect them you will be able to see if they are broken or not. If those parts look fine, it may be your actual timer that is broken. I hope that helps. Good luck with your repair.

Hi Matt, Thank you for your question. I would suggest taking a look at some of the physical parts that turn your drum. It seems like they may be wearing down. The first part I would have you check is your belt. You should also take a look at your clutch assembly and your drive block. It could be that your door latch is also starting to fail as well. I would suggest testing that part with a multi meter to be sure. I hope that helps. Good luck with your repair.

Hello Earlston, thank you for your question. If the unit is sitting in "sensing" mode you will want to check the water pressure switch and tube, the water valve, lid lock and actuator assembly that sits under the tub by the gearcase. I hope this helps!

Hello Chris, Thanks for your question. The red shaft is included as part of the water level pressure switch itself, part number PS3408149. I hope this helps.