Door Balance Spring

Replaced strike plate...but may not have needed it ...He used a screw under the front of the strike plate as a wedge to increase tension...He said this has happened to this model before and an old tech told him about this fix...
It must be a defect in the model that after a while the strike plate needs more tension..sent unopened ,unused parts back

Ordered the parts on your site since I could find a parts schematic that really helped. I had to move the unit out and replace the spring on one side. We replaced both nylon cords since the other was showing a little wear. Received the parts quickly and made the repair the same day.

Disconnected dishwasher from countertop and slid out about 1.5 feet.
Removed old link.
Installed new link and reconnected to spring.
slid dishwasher back under counter.
Replaced 2 screws back to countertop.
It was really really easy.

Turned off water supply and electricity, removed the front kick panel on the dishwasher. Disconnected the water supply line, removed the two screws above the door securing the dishwasher to the underside of the countertop. Pulled the dishwasher out from under the counter, replaced the spring and balance link for each side. I found that the new balance link kit that I purchased was better engineered that the origanal equipment.

First, ordering parts and getting diagrams from parts select is so efficient and make tthe installation so manageable. Using installation tips off the site gives u confidence to do it.
My issue was that I could not get the dishwasher from under the counter.
I removed the kick plate and screws holding it to the counter, but it was not coming out all the way. So I had to use a coat hanger to hook the spring. I attached the nylon cord first. Then I pulled the spring taut with the hanger and it was easy to thread the cord around the pulley system. I actually attached it to the door before tensioning the spring to make it easier.
Door works great now.

Actually, the repair was very simple because of the you tube video demonstrating the repair. This made the repair very easy. I repair/replaced both springs and links

I first went on line to the KitchenAid repair web site and found my problem listed and instructions given . This first of all led me to a parts drawing for my model and then to the site connection to order the parts and receive the instructions. The parts arrived quickly and the instructions were thorough and easy to follow. This was a good experience for me.

One Spring and both Balance Link Kits were broken. The repair itself was incredible easy, especially after watching the repair videos. Maybe 2 minutes per side. The moderately difficult part was removing the water supply and drain lines. Our dishwasher is some distance away from the kitchen sink. The supply and drain lines are routed behind and through some lower cabinets making reconnection a bear. Finally used a wire coat hanger as a guide and was able to re-thread the lines through the cabinets. The dishwasher could not be removed from its cabinet without first removing these lines.

So after 4 yrs wifey not happy which makes me not happy. Biggest issue was figuring out how to pull built in dishwasher out. Not really that tough. Pull base plate, disconnect water supply, pull drain line then pull unit out. Ordered parts (two new springs, set of link kit, new dispenser). Once out just followed the PERFECT instructions sent to me with my order from PartsSelect. Took a couple hrs but I was in no hurry. Probably saved myself over $500!

with dishwasher door open, connect the spring to the back frame upright hole. attach end of cord with eye opening onto the spring. Using the box end of a wrench, slip it over the open end of the spring and pull the spring toward the front of the dishwasher. That will give the cord enough slack to thread it around the pulleys and onto the door mounting bracket.