Upper Rack Wheel and Mount Assembly Specifications
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Replacing your Kenmore Dishwasher Upper Rack Wheel and Mount Assembly
Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly
This part works with the following products:
Dishwasher, Refrigerator.
This part works with the following products:
Kenmore, KitchenAid, Maytag, Whirlpool.
Part# WP8270019 replaces these:
AP6012318, 8270019
Customer Reviews
Average Rating:
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★★★★★
27 Reviews
4.9
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★★★★★
★★★★★
Nicole S - April 11, 2024
Verified Purchase
Love the video to help with repairs
It was fantastic. Easy. Got it quickly. Fit perfectly. Good quality. Thank you very, very much. Nicole Quebec
★★★★★
★★★★★
Yannick F - February 2, 2023
Verified Purchase
Part as advertised, arrived fast.
Good quality part, fit right, fixed appliance for the fraction of the repair cost.
★★★★★
★★★★★
Stephen L - April 2, 2022
Verified Purchase
Good replacement, but missing other pieces
The part is a perfect replacement, but it does not include the gaskets or screws. My original piece was installed incorrectly, so a gasket was mangled and the screws were rusty. Check the condition of the entire assembly, and include gaskets and screws in your order if needed, as this will save you time and frustration later.
★★★★★
★★★★★
Wing Y - January 1, 2022
Verified Purchase
Very simple repair
I highly recommend first watch the (any) instruction video. This replacement process is probably too simple even to write a few words. Having said that I do have the correct ranch and power tool, thus dismount and mount the new parts (all four) took only a few minutes. However, moving the dish washer out was a little troublesome. Fortunately, the hose connection was "just barely" long enough that I did not have to disconnect any hose.
★★★★★
★★★★★
Pierre P - November 16, 2021
Verified Purchase
Dishwasher Upper Rack Wheel Replacement
Part received quickly. Instruction video was clear and made installation easy.
★★★★★
★★★★★
Susan C - September 24, 2020
Verified Purchase
Once I found the on-line manual, identifying the part was a snap
The part was fine - moving the dishwasher away from the counter, move the noise wrapping and finding the right wrench was something else. But now the dishwasher top drawer is fine.
★★★★★
★★★★★
James M - July 27, 2020
Verified Purchase
simple repair
nice to get things running smoothly again
★★★★★
★★★★★
Jérémie C - July 23, 2020
Verified Purchase
Easy repair
Easy to install
★★★★★
★★★★★
John O - July 22, 2020
Verified Purchase
Kudos
I have found PartSelect a very reliable go to for tracking down appliance parts, with the pictures helping identify the exact part(s) required*. The installation videos are excellent in guiding me with the repairs. *Occasionally there are no pictures which is frustrating when you know what the problem is.
★★★★★
★★★★★
Jodi N - July 7, 2020
Verified Purchase
Exactly what I needed worked perfect
Exactly what I needed worked perfect, Showed up incredibly fast was so impressed order different parts today for a different fix that job
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 14 reviews.
What's this?
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top dw rack fell off of rollers
Amazingly, this not-too-old dishwasher's plastic parts that hold the top rack onto the sliders became brittle (a real design flaw, in my opinion) and the tabs that held the rollers in place all broke off. With the right parts and the great instructions on this site, the repair was fairly easy and we saved a lot of $$ by not having to call for service. Just follow the instructions...
Pull the dishwasher out, unscrew the old wheel assemblies and screw in the new ones, that easy, anyone could fix this problem, it is a poor deisng though, the inside of my dishwasher is stainless and the only thing to go bad are the plastic parts
Pulled out dishwasher. Took out old screws. Unsnapped end of rack slid new wheel in and attached to side. Very Very easy. It was great to get the part so fast and take care of this repair ourselves.
Repair was easy - The only reason that I am writing this is to brag on you guys for shipping the part as promised and on time. Had i next day which was most important.
Thanks
Other Parts Used:
Chris from North Little Rock, AR
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 6 peoplefound this instruction helpful.
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Wheel broke off from Upper Rack Wheel and Mount Assembly.
Watched video on replacing the UPPER RACK WHEEL AND MOUNT ASSEMBLY. Video was very helpful. With the right tools I was able to do the repair quickly and safely.
Other Parts Used:
Judy from MONTGOMERY, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench (Adjustable)
3 of 4 peoplefound this instruction helpful.
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The wheels broke off the upper rack wheel mount assemblies
Pulled dishwasher out about 2 feet from under counter, unscrewed old upper rack wheel mounts (4 of them, 2 on each side) screwed new mounts in place, pushed dishwasher back under counter, screwed top of dishwasher back into counter (these 2 screws hold dishwasher in place) and was done. You have to pull dishwasher out to get at screws on outer side of tub, which hold upper rack mounts in place. Very easy job to do! Cheaper than a new dishwasher.
Other Parts Used:
Russell from PACIFICA, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Replace upper wheel and mount assembly
Disconnect water line since it was a hard tubing, not flexible. Unattach the washer from the counter top. Roll out the washed about 15 inches. Replace the wheel assemblies by removing 2 bolts from each assembly, then replacing the parts and bolts. Reverse the above procedures.
Other Parts Used:
joseph from bethlehem, PA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
2 of 5 peoplefound this instruction helpful.
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Upper Tray supports broke/small wheels
Ordered Tray parts, 4 tray and 4 supports on washer wall. Replaced all moving parts for upper tray, works like new.
The parts I received were similar but not an exact match to the original part. The original part is no longer produced. The original part used threaded screws to mount the assembly to the dishwasher body. The replacement part had and open "shaft" that was approx 3 times the size of the threaded screw used previously. My solution for this change: I purchased 8-32x1" stainless steel carriage bolts with matching nut. The head of the bolt fit nicely within the opening of the wheel mount. I salvaged the rubber washers out of the old parts and used them for reassembly. Inconvenient, but problem solved.
Other Parts Used:
Brad from Puyallup, WA
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Socket set
1 of 3 peoplefound this instruction helpful.
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Questions and Answers
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4 questions answered by our experts.
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Steve
August 16, 2017
I can not get the old one off to put the new one on.
For model number WP8270019
Hello Steve,
Thank you for your question.
The screws that hold the rack wheels assembly are on the outside of the unit and it must be pulled out from under the counter to access them. We have an excellent video on how to replace this part located at the link below. http://www.partselect.com/PS11745525-Whirlpool-WP8270019-Upper-Rack-Wheel-and-Mount-Assembly.htm?SourceCode=3&SearchTerm=WP8270019#RepairVideo
I hope this helps!
16 people found this helpful.
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Dale
March 4, 2022
What size nut driver is needed to remove and replace the kitchen upper rollers? I have the right part. Before I remove washer , I need the right nut driver.
Hello Dale, thank you for the question. The size of the nut driver is 5/16. We have a video for you to access. We hope to hear from you soon.
4 people found this helpful.
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Mary Lou
August 21, 2019
Is this the correct part for a Maytag dishwasher, model # mdb8959aws2 ?This is the part that came up when i searched, and it looks correct, i just want to be sure before purchasing. also, do you have a video on how to pull out a dishwasher? it does sound straightforward, but not having done it before, i'd appreciate some guidance. thank you! mary lou
For model number Maytag dishwasher Is thMaytag dishwasher, model # MDB8959AWS2
Hello Mary Lou, thank you for inquiring. Yes, this Upper Rack Wheel and Mount Assembly part number PS11745525 is the correct replacement for your model. Here is a link to our repair video for it: https://www.youtube.com/watch?time_continue=1&v=jsDCI3TZ0rQ. I hope this helps and good luck with your repair!
1 person found this helpful.
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Reeves
November 10, 2022
Does this part attach to the upper rack or to the inside of the dish washer wall. I need the part (2 each) that attaches to the top rack itself on the front sides, back wheels are still good.
For model number 66516053402
Hi Reeves,
Thank you for your question. This part is attached to the wall on the inside of the dishwasher. You need the upper rack roller. The part number listed under your model number for the upper rack roller is PS12347743. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11745525
Manufacturer Part Number: WP8270019
