Friction Sleeve

Hi Robert, Thank you for your inquiry. The friction sleeves are sold separately and you will need one for each side of the door. I hope this helps. Thank you and have a great day!

Hello Terry, Thank you for the question. This part helps to keep your door quiet when it opens and closes. It is not a necessity for the door to work but it might make a lot of noise. Hope this helps!

Hello Joe, Thank you for the question. Other customers have said it was a easy repair. here is a post from another customer. "This procedure assumes that the DW water connection and drain are flexible. Remove Phillips head screws (2) mounting top front of DW to underside of counter. Grasp door and gently coax DW outwards approximately 1 foot. WEAR SAFETY GOGGLES. On RHS check lower end of door spring and note in which notch the spring sits. On RHS, grasp white plastic connector ("hinge bushing", with spring looped around one end), stretch the spring while carefully lifting other end of connector up, out of slot in door hinge lever. Pry door hinge lever 1/8" away from DW body while sliding friction sleeve over its end. Work friction sleeve past hinge hook, past wider section, into narrower slot (about 2" from end of hinge hook). Raise door to closed position. Insert and hold lower (90 degree) end of spring into the same notch that it was originally in (mine was in the 5th from the front). Loop the door end of the spring into one end of the white plastic hinge bushing, then insert the other end of the bushing into the door hinge lever's hook while stretching the spring. It does not require much strength. CAUTION: If the lower end of the spring is not properly inserted and held in the notch, it can pop out and possibly injure you! Repeat for the LHS. Push the DW back in place, and reinstall the two mounting screws. " Hope this helps!

Hello Paul, Thank you for your question. This part is sold individually. If both have broken you will need to order a quantity of two. Hope this helps!

Hello Gita, Thank you for writing, We suggest watching the How to Video posted on the site for installing this Sleeve. It will show the location and how to install it. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hello Jimmy, Thank you for your inquiry! We believe the tension spring may need to be replaced within your dishwasher door. The tension spring is a spring in your door that ensures your door does not fall open too quickly. The part number for your replacement tension spring is PS11753142 on our website under your model number. We hope this helps!

Good Day John. Thank you for your question in regards to PartSelect Number PS11745488. The friction sleeves are sold separately and you will need one for each side of the door. The following are instructed posted by another customer in order to replace this part: This procedure assumes that the DW water connection and drain are flexible. Remove Phillips head screws (2) mounting top front of DW to underside of counter. Grasp door and gently coax DW outwards approximately 1 foot. WEAR SAFETY GOGGLES. On RHS check lower end of door spring and note in which notch the spring sits. On RHS, grasp white plastic connector ("hinge bushing", with spring looped around one end), stretch the spring while carefully lifting other end of connector up, out of slot in door hinge lever. Pry door hinge lever 1/8" away from DW body while sliding friction sleeve over its end. Work friction sleeve past hinge hook, past wider section, into narrower slot (about 2" from end of hinge hook). Raise door to closed position. Insert and hold lower (90 degree) end of spring into the same notch that it was originally in (mine was in the 5th from the front). Loop the door end of the spring into one end of the white plastic hinge bushing, then insert the other end of the bushing into the door hinge lever's hook while stretching the spring. It does not require much strength. CAUTION: If the lower end of the spring is not properly inserted and held in the notch, it can pop out and possibly injure you! Repeat for the LHS. Push the DW back in place, and reinstall the two mounting screws. We hope this helps. Best Regards.

Hello Thomas, Thank you for the question. The Friction Sleeve is sold individually. We hope this helps!

Hi Mike, Thank you for your question. If you are opening the door all the way and it is closing part way on its own, then the door spring tension may not be adjusted correctly. To adjust the door spring tension first unhook the spring from the rear leg of the dishwasher. Then with a 5/16" nut driver or hex socket, remove the screw from the tensioner. The screw can be put into one of three holes in the front leg of the dishwasher. If the door closes by itself, move the tensioner to a higher number hole and replace screw. I hope this helps. Thank you and have a great day!

Hi Thaddeus, Thank you for your question. If your door is not opening and closing properly, there are some parts that you will need to check to see which one is causing the issue. You will need to check the door hinges, the door springs, the friction sleeve and the hinge bushings. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!