Shock absorbers help keep the washer from vigorous shaking during its cycles. Sold individually.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving
This part works with the following products:
Washer.
This part works with the following products:
Kenmore, Whirlpool, KitchenAid.
Part# WP8182703 replaces these:
AP6011831, 8181646, 8182703, WP8182703VP
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★★★★★
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★★★★★
★★★★★
Roger B - May 20, 2020
Verified Purchase
the repair was easy.
however, this has not resolved the problem since the main bearing was also defective. We had to buy a new washer since we did not want to spend the time in fixing the bearing on a washer already 15 years old.
★★★★★
★★★★★
Norman H - October 23, 2019
Verified Purchase
WORKED A TREAT!!
Parts easily fitted, no modification required, machine working like new.
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 3 reviews.
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Washing machine "Walks" due to vibration of drum in spin cycle
First, unplug the power cord to avoid electric shock!
Then: 1. Open the drawers in the sub-base, remove the screws on the left and right side rails, and remove the drawer.
2. Remove the three torx head screws along the bottom of the front cabinet cover and remove the cover.
NOTE: There are sharp metal edges exposed inside of the cabinet. A heavy long sleeve shirt and gloves are recomended when working in this area to prevent injury.
3. With a pair of pliers, grip the end of the front right shock absorber near the attachment point and rotate counter-clockwise. Repeat procedure at other end of shock absorber. (note: this may destroy the plastic end of the shock absorber, but you're going to replace it with a new one anyway.)
4. With the front shock absorber out of the way, you can now reach the rear shock absorber on the same side and repeat the removal procedure. (note: Be sure to take note of which end of the shock absorber is up and which end is down. This will be important when installing the new ones.)
5. Install the new rear shock absorber by first inserting the lower end into the slot in the base plate and rotating it 1/4 turn clockwise by hand. it should snap into place easily. Then insert the upper end into the plastic drum attachment point and rotate it 1/4 turn clockwise.
6. Install the new front shock absorber by the same procedure, then procede to the left side shock absorbers using steps 3, 4, & 5.
Note: While the cabinet is open, now is a good time to clean out the pump strainer located front and center.
7. Re-install the front cabinet cover using the three torx head screws. (note: the machine will not operate without the cabinet cover in place.)
8. Adjust the leveling legs so that the machine is level and each leg supports an equal amount of the machine's weight.
9. Reinstall the sub-base drawer and plug in the power cord.
Other Parts Used:
Bruce from Milton, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
105 of 121 peoplefound this instruction helpful.
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shaking washer
twisted old shock absorbers out and snapped new one inplace...did not really fix my problem though
Other Parts Used:
Dean from Morrisville, NC
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
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Tub would get out of balance on the spin cycle
UNPLUG WASHER ,SLIDE WASHER OUT FROM THE WALL. TAKE THE BACK OFF ,THEN TAKE PANET OFF IN THE FRONT. TWIST OLD SHOCKS ON THE TOP FIRST THEN TWIST BOTTOMS AND THE SHOCK WILL CUM OUT. PUT NEW SHOCK IN BOTTOM FIRST TWIST TILL YOU HEAR OR FEEL THE SHOCK SEAT ITSELF THEN INSTALL ON THE BOTOOM OF THE TUB.
Other Parts Used:
Kirk from P C BEACH, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
8 questions answered by our experts.
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Renn
September 6, 2017
On high spin washer shakes bad and has a loud thumping noise. Is it most likely the shock absorbers and/or drum springs? If shocks should i replace all 4? All appear to be in same condition thanks renn
For model number GHW9400PL0
Hi Renn,
Thank you for your inquiry. Usually in most cases like this it is your shock absorbers. It may be a good idea to replace all four but you certainly do not have to. I would suggest just looking at each one of your shocks. You will know if your shocks are bad if you can grab each end and easily pull the metal portion out of the housing. You should not be able to pull the two pieces that make up the shock apart. Good luck with your repair.
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Lee
September 1, 2017
How many shocks does this washer take and how do you know how many to buy without taking the machine apart?
For model number GHW9200LW
Hi Lee,
Thank you for your inquiry. Most machines take 4 shocks, however I would advise taking the back panel off of your machine to look inside and double check. Some models will only take 3 shocks. I hope that helps. Good luck with your repair.
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Mandy
April 15, 2019
How many shock absorbers are on this model. I looked at the diagram and it looks like there is only 1 but i was looking at youtube and 1 channel says there are 4?
For model number GHW9400PW0
Hello Mandy, thank you for your question. Yes, there are 4 shock absorbers for this unit. I hope this helps!
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Steve
July 24, 2019
Bonjour je voudrais savoir combien il y’a t’il d’amortisseurs sur cette laveuse et comment les changer.
For model number GHW9400PL2
Bonjour Steve, Merci de nous avoir contacté. J'ai recherché le modèle que vous avez fourni et trouvé la pièce que vous recherchez est le numéro PartSelect PS11745030. Si vous vérifiez les récits de réparation, certaines étapes sont nécessaires pour installer les pièces. J'espère que cela t'aides !
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Steve
January 21, 2023
The oem shocks and brackets for my machine are listed as unavailable will these work to replace the originals?
For model number 110.47511700
Hi Steve, thank you for reaching out. The shock absorber kit for your model is part number PS10062744. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Hello Leah, Thank you for your inquiry. We have researched the model number you have provided and confirm that this part is compatible to your model. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Dana
March 12, 2018
I replaced all 4 shocks and the 2 springs less than a year ago. How long should they last and what causes them to come apart?
For model number GHW9400PL1
Hi Dana,
Thank you for your question. If you just replaced the parts less than a year ago, then they should still be in good condition. If they are already worn or damaged from use, you will need to speak to the business you bought them from as you may be under warranty for the parts you purchased. I hope this helps. Thank you and have a great day!
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Dana
March 12, 2018
Error code: F 06
Condition: Motor tachometer failure
Check/repair: Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, remove any obstruction between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem continues, replace the motor control board. I have 2 broken shocks both in back. Could this be causing the issue?
For model number GHW9400PL1
Hi Dana,
Thank you for your question. If the shocks are broken, this may cause an issue with the washer not operating properly and I would recommend replacing them. If this does not fix the issue, you will need to have a technician come and diagnose the problem. I hope this helps. Thank you and have a great day!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11745030
Manufacturer Part Number: WP8182703
