Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Paul R - February 25, 2020
Verified Purchase
Not installed yet!
Still have to get up North to repair. Will be done in May, 2020. 5 star rating to date...will see if the part and repair goes well in a couple of months.
★★★★★
★★★★★
Denise H - August 8, 2018
Verified Purchase
Asymétrie repair, Word as expected
My appliance is black in order.
★★★★★
★★★★★
Sergio M - August 10, 2018
Verified Purchase
Stove switch
Good product exactly what was needed.
★★★★★
★★★★★
Ian B - November 12, 2021
Verified Purchase
Exact part ordered
The I ordered was the correct part I asked for, unfortunately it was not the problem. My fault.
★★★★★
★★★★★
Paul B - January 6, 2021
Verified Purchase
Fit like a glove
Perfect fit and easy replacement. Works like a charm.
★★★★★
★★★★★
Claude P - October 23, 2020
Verified Purchase
Easy repair fixed the problem
Fast service I received the part the following day (The heater would not stop unless turned off). Thank you
★★★★★
★★★★★
Bruce M - August 21, 2024
Verified Purchase
Excellent sales service. Fast delivery. New switch works great.
The sales agent was very knowledgeable and helped with the order. The new switch arrived quickly and is now working great. 5-star experience! Thanks.
★★★★★
★★★★★
Sony A - February 24, 2023
Verified Purchase
Easy replacement, fit perfectly
Easy replacement, fit perfectly
★★★★★
★★★★★
William C - February 6, 2025
Verified Purchase
Easy installation
The part appeared in good time. It took 15 minutes to install.
★★★★★
★★★★★
Louise N - June 8, 2023
Verified Purchase
Yup, this was the right part!
It was easy to install and now we are up and running again.
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Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 3 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
center element of triple burner was not working.
I pulled the unit out from the wall. Took the screws out along the sides. Removed screw holding the front controls loose. First I changed the control switch which was very easy. Two screws and a couple of wires. The burner was a bit more tricky. I had propped the glass cook top up so I would not have to disconnect to many wires. Took out the screws holding the burner in place and disconnected the wires. I removed the clips from the old burner and attatched them to the new burner, then reinstalled the new burner. The only real problem was the wires. I forgot the order of a couple of them. I was able to check on line and get the correct order.
took off nobs, pulled stove out 2 inches to access front side screws,( has 1 philip screw on each side end and four nut screws under panel) pulled panel out and flipped forward and down, all switches exposed and took apart broken switch and installed new switch(PAY ATTENTION TO WIRING PATTERN), reverse order for install back. bingo!
Other Parts Used:
George from SHELTON, WA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
6 of 7 peoplefound this instruction helpful.
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element burnt out
It was fairly easy if you a handyman there is a few things to to figuer out like taking the glass top off once that was done and you can see the elements it's easy to do from there.
Ask our experts a question about this part and we'll get back to you as soon as possible!
11 questions answered by our experts.
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Frank
December 10, 2017
Large big burner on right stays on at highest temperature.Is this considered a dual burner? What part should I purchase for burner to work properly?
For model number JES9800AAW
Hi Frank, Thank you for the question. The Large right front burner is the Dual Burner. I suggest replacing the switch that controls the burner, Part Number: PS2003583. Good luck with the repair!
The pin between the infinite switch and the knob is broken. Can i buy only that pin?
For model number YGY399LXUS03
Hello Andre, thank you for your question. That pin slides into the back of the knob itself, and is a part of the knob. You would have to order the knob to replace that pin/clip. I hope this helps!
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Joey
July 29, 2021
I changed the bake element ( it at exploded), i verified de long sensor ( 1k ohms=ok), but the new element will not work. What else should i check? Thank you.
For model number JES9900CCS02
Hi Joey,
Thank you for your question. If you have changed the bake element and verified that the sensor is fine, you will need to check the electronic control board and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.
Hi the big dual burner on the right closest to you stays on high all the time
I think it the dual switch what do you recommend, thanks
For model number YGY397LXUS03
Hello Dale, thank you for your question. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11754776. We hope to hear from you soon.
My cooktop is busted & also inside oven light does not work, the right front burner does not work either. Can u tell me the part #s & also if i need to just buy the switch first to c if that’s the problem before but i g the surface element?
For model number JES9900BAB
Hello Patty, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS2330678 for the cooktop and Part Number: PS11744433 for the oven light. Only way to know if the element Part Number: PS11764915 or the switch Part Number: PS11744272 is defective is to test them with a multi meter to check the continuity. Hope this helps!
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Ellis
February 22, 2019
Is this the control for the "dual" diameter heating element?
For model number JES9800CAS02
Hello Ellis, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11744412. Hope this helps, good luck with this repair!
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Stephen
June 7, 2019
Looking for a new controller/switch for the left front triple element.
For model number KERS505X
Hello Stephen, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11752298. Hope this helps!
Dual element issue on right front burner, Whirlpool GY397LXUS0: When the control knob is set to both inner and outer rings, it works fine; both rings are lit and heat up. However, when the control knob is set to turn on just the inner ring—the outer ring turns on instead. Is something wired backwards? Or could the infinite switch have failed? Thank you.
For model number GY397LXUS0
Hi Laurel, thank you for contacting us. Based on the description you have provided, the issue is most probably with the infinite switch, part number PS11744412. It turns the surface element on and off and controls how much heat the element produces. You may need to replace it to fix the issue. We hope this solves your problem!
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Art
January 31, 2024
The knob for the Large left, rear burner - 9" double burner - broke off and I need to replace the control switch. What is the proper part number for that switch?
For model number GY397LXUS02
Hello Art, thank you for reaching out. The left rear infinite switch for your model is part number PS11744412. If you need help placing an order, customer service is open 7 days a week!
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Mick
September 1, 2023
The pin of the right hand knob that controls the right front burner is broken off and the knob is no where to be found . I know I need to order the knob but what part do I need to repair or replace the broken pin or stem . Thank you
For model number MET8665XS00
Hello Mick, thank you for reaching out. As the pin is broken, you need top replace the element control switch, part number PS11744412. Also, the knob is in two colors. Part number for the black color control knob is PS2580579, and for the white color is PS2580578. We hope this information helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11744412
Manufacturer Part Number: WP74010824
