Electronic Clock Control Board
$651.57
Special Order
PartSelect Number
PS11743900
Manufacturer Part Number
WP71003424
Manufactured by
Whirlpool
Product Description
Electronic Clock Control Board Specifications
This electronic clock assembly is seven and a half inches long. It is three inches wide and is intended for use with a range's control panel.
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Part Videos
Replacing your Jenn-Air Wall Oven Electronic Clock Control Board
Troubleshooting
This part fixes the following symptoms:
Will not program
This part works with the following products:
Wall Oven, Microwave Oven Combo.
This part works with the following products:
Jenn-Air.
Part# WP71003424 replaces these:
AP6010716, 71003424, 71003424R
Customer Repair Stories
Average Repair Rating: 4.3 / 5.0, 51 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
No clock display
1. Turned off the circuit breaker for the oven.
2. Opened oven door used a phillips screwdriver to remove four black screws from under the top panel.
3. Lifted panel slightly & removed from oven.
Removed four screws using 1/4" nut driver to remove old display unit. Disconnected three wire harnesses.
4. Connected three wire harnesses to new display unit & replaced four nut screws.
5. Hang the top panel on the top of oven & replace four screws removed in step 2.
6. Turn on the circuit breaker for the oven.
("Very easy! I'm a 63 yr. old woman!)
2. Opened oven door used a phillips screwdriver to remove four black screws from under the top panel.
3. Lifted panel slightly & removed from oven.
Removed four screws using 1/4" nut driver to remove old display unit. Disconnected three wire harnesses.
4. Connected three wire harnesses to new display unit & replaced four nut screws.
5. Hang the top panel on the top of oven & replace four screws removed in step 2.
6. Turn on the circuit breaker for the oven.
("Very easy! I'm a 63 yr. old woman!)
Other Parts Used:
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Cheryl from Mesa, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
53 of 54 people
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Light in the clock started going dim and eventually went dark
I followed the great directions posted by others on the PartSelect website for Part No. PS2078472. This was really easy! Another customer has posted a GREAT suggestion of pulling the top oven shelf out about a foot and using it to lay the control panel faceplate assembl on after its unscrewed and lifted off its support. I used (and suggest others use) a soft cloth to put under the control panel before I laid it on the extended top oven shelf to avoid any scratching. I took great comfort from the prior 9-28-07 posting by customer Cheryl from Mesa, AZ, in which she said that she was a "63 yr. old woman" and that the repair was "very easy" for her -- Let me add that it was also very easy for a slightly younger, but mechanically challenged man! PartSelect got my part right out to me (with a couple of replacement bulbs for the interior oven light, since my oven bulb had also just burned out). Everything was just as represented and I felt I got good value for the money. It's a pleasure to do business with PartSelect! Thanks also for making me a hero with my wife -- now she thinks I can fix things!
Other Parts Used:
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Roger from Lincoln, NE
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
33 of 636 people
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The clock and temperature control became dim and unreadable.
First I turned off the power at the breaker. Then I removed the 4 screws holding the panel in. These screws are located under the panel and accessed when the oven door is opened. The only caution is not to take all the screws out. Just the 4 that hold in the front panel.The panel came off by lifting it and pulling it slightly forward. Then I removed the 3 wiring harnesses. I then used a 1/4 inch socket wrench to remove the (4) screws and replaced the clock unit with the new one. I tightened the 4 screws, re-installed the wiring harnesses and swung the panel back in place . I then locked it in place with the 4 screws on the bottom of the panel. When I turned on the power and my wife saw the lit up clock she was so happy! End of story.
Other Parts Used:
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Herb from Seminole, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
20 of 20 people
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Burner will not heat, display will not light
Two separate problems. The display gradually dimmed over time and finally went out completely. It was really easy installing the new display module. I analyzed the old one and found an 68uF electrolytic capacitor (<$1) that was bad. Don't know if any other component was bad. In looking at the display module it seems it was way over-priced at over $200. The second problem is that one of the small burners had a open heating wire. The installation of the new burner was OK except the new unit did not have any clips to hold it in place. I couldn't transfer the old clips over. So I just placed it under the holding bracket and hoped that it wouldn't move while I was putting the unit back in place and it didn't. So that is working OK now.
Other Parts Used:
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Robert from South Euclid, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
14 of 19 people
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Clock digital read out dim to non-existant
This was soooo easy, yes even you Mr. All thumbs, can do it. First it was nice to receive the exact parts I needed from PartsSelect. I needed to take the 4 screws that held the wall oven in place and pull it out about 1". Then, using a battery powered screw driver I removed 4 screws for under the Clocks panel, (you'll need to open the door, can you handle that?). After you've done that simply lift the Glass up and off by grasping the panel and with thumbs on the bottom tilt bottom toward you as you lift up, comes right off. Now disconnect the wire ribbons (4 of them) to seperate the panel from the oven and set the panel down on a towel on the table. Now using a nut driver take out 4 "nuts" and replace the clock card. Be sure to wipe off the INSIDE of the glass panel while you have the card out, and wipe the cards glass so the digital readout will be crystal clear. Re-assemble in the reverse order and you are done. Should take you less then 15 minutes and your wife will think you are a hero! (or you wives can do it and impress the husband!)
Other Parts Used:
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John from Tempe, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
13 of 14 people
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The cooking/time display had become very dim
1. Turn off the circuit breaker for the oven
2. Open oven and using a phillips screwdriver remove four black screws from under the top panel.
3. Lift panel slightly and remove from oven. Disconnect three wire harnesses.
4. Remove the old display unit by taking out the four screws using a 1/4" nut driver.
5. Install the new display unit using the four screws
from step 4.
6. Hold the top panel close to the top of the oven and attach the three wire harnesses.
7. Hang the top panel on the top of the oven and replace the four screws removed in step 2.
8. Turn on the circuit breaker for the oven.
2. Open oven and using a phillips screwdriver remove four black screws from under the top panel.
3. Lift panel slightly and remove from oven. Disconnect three wire harnesses.
4. Remove the old display unit by taking out the four screws using a 1/4" nut driver.
5. Install the new display unit using the four screws
from step 4.
6. Hold the top panel close to the top of the oven and attach the three wire harnesses.
7. Hang the top panel on the top of the oven and replace the four screws removed in step 2.
8. Turn on the circuit breaker for the oven.
Other Parts Used:
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Robert from LEXINGTON, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
7 of 8 people
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clock/display went dim to dark
First I did it wrong-then I came and read how the 64 yr old lady it and she was spot on. First-turn off power to unit. Take off the 4 screws holding the upper part with the clock in it . (OPen the oven door for access) Then lift up slightly and pull the upper unit out. CLock is right there held on by 4 1/4 inch screws. Remove screws, unplug wiring and reinstall using reverse procedures. Then turn power back on. REady to go
Other Parts Used:
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Rod from Denton, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
5 of 6 people
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Over a period of a few months, the digital diplay gradually faded out until no longer visible
Searching the internet, I found the part I needed for the lowest price at PartSelect.com. I reviewed the exploded parts diagram for my oven at PartSelect.com to get a general overview of how the oven was assembled - then I read the customer stories to get some hints from those who had done this repair before. My oven is a combination wall oven with a microwave on top. First, I shut off the power to the oven at the breaker box and then removed the thin, long rails from each side of the oven using a philips screwdriver to remove the 4 screws. This then allowed me to remove the plastic faceplate from around the microwave. Opening the oven door, I found 4 philips pan head screws underneath the control panel and removed them. The control panel will then easily lift up and then out. There are 3 areas where you must disconnect electrical connections on the control module - pay a bit of attention here, but they are sized differently and are not hard to match back up appropriately when you reconnect them to the new module. These connection plugs pull straight out with no tool needed. The old control module is held in place with 4 hex-head screws I removed with a nutdriver. After you remove the old module, it is a good time to clean the inside of the clear diplay area of the front panel with a paper towel dampened with a bit of window cleaner. Allow this to dry and then install your new control module reversing the procdures you used to remove it and reverse the procedures to reinstall the control panel, the microwave faceplate and the side rails. Cut the power back on and sit back as your wife finally thinks you are the genius that you truly are........
Other Parts Used:
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Joseph from Macon, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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no time/temperature display
Screws removed from below panel. The most difficult procedure was removing the panel from the oven unit to get to the part. After lifting up and out, the panel back was revealed. Disconnected old part by pulling the three connections and replacing with new part.
Other Parts Used:
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Julie from Parkersburg, WV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 3 people
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clock not illuminated, controls not responding
Turned off power at beaker box. Opened oven door. Removed four screws from botton of display panel. Lifted display panel up and out to remove. Unplugged three wire bundles from back of circuit board. Removed four screws holding circuit board and replaced circuit board. Reassembled panel. Turned power back on. Presto.....saved $200.00 from repair estimate.
Other Parts Used:
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John from Upland, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 4 people
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Questions and Answers
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Connie
October 2, 2017
Unable to adjust temperature in oven going thru the setup steps for over temp adjustment will not help. Do i need a new control panel?
For model number JJW8527008
Hi Connie,
Thank you for your question. It could be your electronic control board that is the issue. I would suggest unplugging your appliance for about 5 minutes and then plugging it back in. If that does not reset the board you may have to replace it. Good luck with your repair.
1 person found this helpful.
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Ed
September 25, 2017
Oven (bake element) will not turn off (continues to heat after multiple hits of the "cancel" button), and clock light is no longer visible (won't light up). Which part do I need to repair it?
For model number JMW9530AAW
Hi Ed, Thank you for the question. Yes the Electronic Clock Control Board will need to be replaced. The board controls the the oven and when defective can cause the issues you are having. Hope this helps!
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Kevin
October 10, 2017
Hi - my jenn air wall oven broil element will not turn off even after replacing it and letting it sit with the circuit breaker turned off. Clock appears fine but i cannot cancel the broiler. Is this the clock controller that needs to be replaced?? thanks
For model number JJW8527AAB
Hi Kevin,
Thank you for your question. It does sound like it would be your board that is the issue. That or the wiring between the two parts. I would suggest checking your wiring first to see. Good luck with your repair.
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Mike
November 9, 2017
I've replaced the bake element and temp sensor and the bake element is still not working. The control panel seems to be working fine, just the bake element will not heat. Is there something else to try before replacing the control panel?
For model number JMW9530CAW
Hi Mike,
Thank you for your question. The only other thing would be to take a look at your wiring and see if anything is showing burn marks or breakage. Other than that it would more than likely be your control board that is the issue. I hope that helps. Good luck with your repair.
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Susan
April 28, 2018
Random f 3 (and other f messages) with oven bake, often but not always. Oven "may" still be baking at correct temperature despite error message and alarm. This part ps2078136 looks like what i need but no longer available? Whirlpool part coming up as alternate? Thank you in advance.
For model number Jenn-Air SVD48600P
Hi Susan,
Thank you for your question. The F3 error code is referring to a shorted or open oven temperature sensor. If the oven is not heating correctly, then the issue is likely with the oven sensor, sometimes called the oven thermostat, and you will need to check it with a multimeter. When testing the sensor with a multimeter, the sensor should be tested at room temperature. You will need to measure the resistance between the two prongs at the end of the sensor connector. Replace the oven sensor if the reading is less than 900 Ohms or more than 1200 Ohms. I hope this helps. Thank you and have a great day!
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Thomas
November 28, 2019
Got the f1 error while cooking thanksgiving dinner. Trying to reset it but the error returns. Will replacing the electronic clock control board fix this?
For model number JMW8527AAB
Hello Thomas, Thank you for the question. You can disconnect power to the range . It is very important that the power to the range has been disconnected. Gain access inside the control panel. Disconnect the touch pad ribbon from the Control Board. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was. Turn the power back on. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound). If F1 comes back, replace the Control Board Part #: PS11743900. If it does not, replace the touch pad PartSelect Number PS2357904. Hope this helps!
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Robert
March 21, 2022
After running the cleaning cycle, I only get a F2 code and beeping
For model number Model JJW9530AAB
Hello Robert, Thank you for your inquiry. This error code is indicating that control board is detecting that the oven temperature is too hot. We would recommend checking the sensor, the high limit thermostat, the temperature probe and the control board. We also recommend checking the wiring for any loose connections or damage. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743900
Manufacturer Part Number: WP71003424
Manufacturer Part Number: WP71003424
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