Part Location Diagram of WP4391960 Whirlpool Heating Element
See part 5 in the diagram
( Grid squares measure 1x1 inch )
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Heating Element

$67.58
  In Stock

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PartSelect Number PS11742505
Manufacturer Part Number WP4391960
Manufactured by Whirlpool
Product Description

Heating Element Specifications

This element carries 5200W and 240V. Note: This element no longer includes two terminals and two adapter leads. They must be ordered separately.
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Troubleshooting
This part fixes the following symptoms:
Not Heating
This part works with the following products:
Dryer, Washer, Range.
This part works with the following products:
Kenmore, Whirlpool, Roper, Speed Queen.
Part# WP4391960 replaces these:
AP6009347, 2013, 279218, 279247, 279248, 279410, 279411, 279455, 279478, 279598, 279698, 337378, 337430, 339655, 340468, 348774, 348775, 349542, 349543, 349545 ... Show more , 349546, 4391960, 660933, 660965, 660982, 685182, 685942, 689805, 689980, 690241, 690983, 691724, 692758, 693061, 693062, 693295, 693297, 693298, 693299, 693300, 695182, 696324, 696326, 696579, 697290, 786077, 8218, WP4391960VP Show less
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Customer Repair Stories
 Average Repair Rating: 3.5 / 5.0, 64 reviews. What's this?
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Dryer quit heating. Suspected heating element was open
Unplugged the 220 volt source. Disconnected the vent line from the back of the drier. Removed the six screws holding the back panel with a 1/4 inch nut driver. Tipped the drier up at a 45 degree angle against the wall to give better access to the inside. Removed the screws holding the two thermostats to the side of the heater box and laid them aside. Disconnected the two red power lines to the heater element. Removed the large screw at the top of the heater box and removed the flexible bracket holding the heater box, then lifted the heater box up and away from the drier. Removed the one screw holding the heater element inside the heater box and pulled out the old heating element. The old element was open as found using an ohmeter on the two main terminals. Threw away the old element. Removed the new heating element from the box and slid it into the heater box making sure to align the terminal bracket with the hole in the heater box for the reinstallation of the mounting screw. Tightened this screw. Remounted the heater box to the two mounting slots and reinstalled the flexible mounting bracket to the top of the heater box and installed and tightened the large screw holding this bracket. Cut off and removed the old electrical push-on terminals from the two red power wires for the heater element. These were discolored and oxidated from the conducted heat over the years of operation. Using the supplied short red leads with push-on terminals already installed, I wire tied these new leads to the existing red power leads and pushed them onto the heater element terminals. Rechecked the soundness of the twisted wire connections to make sure they were tight. Replaced the back panel and reinstalled the six 1/4" screws with the 1/4' nut driever. Reinstalled the driver vent line and tightened its holding ring. Slid the drier back into position on the floor. Checked the level and readjusted the leveling legs for a steady floor stance. Reinstalled the 220 volt power connecter and set the controlls for a drying cycle. Let the drier run for aproximately 1 minute and then checked the air temperature inside the drier. IT WAS NOW PRODUCING HOT AIR. Project completed successfully and I was now a HERO in my wifes eyes. Absolutely no technical problems encountered. Just remember, unplug the drier before starting ANY repairs. To forget this COULD RUIN YOUR DAY.
Other Parts Used:
  • Bill from Morristown, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
289 of 322 people found this instruction helpful.
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Dryer was not heating
This is the second heating element I have replaced in this dryer which I bought new in 1977. That's right it is 32 years old and still works great!

The replacement process is simple:
One: pull the dryer away from the wall so that you have room to work in the back.
Two: Disconnect the dryer vent hose from the back of the dryer.
Three: Remove the five - 5/16" hex head sheet metal screws that hold the back cover in place and set the cover to the side.
Four: Go to the front of the dryer and remove the lint filter and the two slot head screws that hold the lint filter opening to the internal frame.
Five: Pop the top of the dryer open and remove the one 5/16" hex head screw that holds the top of the heating element strap to the frame.
Six: Go to the back of the dryer and remove the two leads from the thermostat that is mounted to the heating element casing. CAUTION: Be careful to note the position of the wires and be certain that you reattach the correct wire to the correct lead.
Seven: Lift the heating element case up about 1/2" to disengage the hooks at the bottom that hold it in place.Then pull the bottom of the heating toward you slightly while sliding it down. This will allow you to remove the heating element and casing.
Eight: Remove the heating element from the casing and insert the replacement heating element.

Reverse the above process to reassemble.
This entire process only takes about 20 minutes.

An additional note: Be certain that you pay careful attention to the positioning of the strap that holds the top of the heating element case to the dryer frame. If you install it incorrectly, the heating element case can fall away from the back of the drum assembly.
Other Parts Used:
  • Frank from Fort Collins, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
99 of 108 people found this instruction helpful.
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no heat
parts went in easy, direct bolt in. should run another 20 yrs. easily.
thanks for the fast shipping on the parts.
Other Parts Used:
Cycling Thermostat - Limit 135/155 Thermostat Heater Dryer Thermal Fuse High Limit Thermostat - Limit 250-40
  • Roger from Cheyenne, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
45 of 654 people found this instruction helpful.
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Loads in the dryer took a very long time to dry often needing two full cycles to completely dry.
First, I moved the dryer out where it would be easily accessable. I then removed the back of the dryer using a nut driver. Once this was complete, I removed the cover holding the heating element. I disconnected the two wires and puled the old element out. I replaced it with the new heating element and reconnected the two wires. I then replace the back cover and moved the dryer back in place. The dryer works and heats much better now. Thankyou
Other Parts Used:
  • Rod from Galveston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
39 of 55 people found this instruction helpful.
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The Dryer Wouldn't Heat
First, I removed the wet clothes from the dryer. (Actually, I just kept drying them with cold air until they were dry... hee hee).
Then, I went to PartSelect.com and found a heating element for my make and model. I checked around and came back to PartSelect.com because they had the best price.

I thought about just buying the heating coil and restringing my old one, but I'm glad I didn't because the diameters were not a match and I wouldn't have been able to restring the new larger coil through the insulator holes of my old one.

I ordered my part Sunday night online and it was stated that my part would ship to me by Monday morning. It also said to allow 3-5 days to arrive.
My part was waiting for me Tuesday when I arrived home from work. That was quick!

I took the part out of the box and looked at it and said, "Yep, that's a heating element alright. I hope it fits."

I took the heating element out to the laundry room/garage/wife's shoes and clothing storage and muscled the dryer away from the wall and into a tiny area that she calls my space.

I pulled the lint trap screen out so I could get to those two screws that keep the lint shute attached to the top and unscrewed them.

Next, I lifted the top up just like you would a car's hood. Here's a cool trick to pop the top up. Pound the upper left front with the butt of your hand at the same time you are prying the top up on the left. Do the same on the front upper right area. That should help get that top up.

There was a bracket I knew about that I had to unscrew once the top was up. The bracket holds the top ot the heating element's box. It has to be removed so you can remove the heating element's box from the back in the next step.

With that heating element box bracket removed, I closed the top back down and then put the dryer on the floor with the door down and the back facing up.

I removed all the screws that were holding the back on and put the back out of my way, but still within the confines known as my space.

I pulled two electrical wires connected to a limit switch which were attached to the heating element box. Then I pulled the two power wires from the heating element itself.

Then I wiggled the heating element box out of the dryer and unscrewed a screw that was holding the heating element to the box.

I slipped the old heating element out of the box and put it next to the new one. Then I said a couple cuss words, because I noticed that the new element was much wider than the old one.

I took the new element and tried to slip it in the box. It just barely fit. Wow, that was a close call.

I knew that the element couldn't touch any part of the box it was nested in or it would cause a short and become an electrifying experience to remember. I checked very carefully that the heating element was safely suspended inside the box and no part of coil was touching the box.

Then I reattached the box to the dryer just the way I removed it. I wired it up and the limit switch too. I put the back back on. I stood the dryer back upright and popped the top again. I reinstalled the upper heating element brace back the way it was. It was a bit of a puzzle, because it's shaped funny.

Then I closed the top back down and it snapped into place. I put the lint trap screws back in. I positioned the dryer back were it likes to dance best and plugged it in.

I turned it on and it got hot. End of story!
Other Parts Used:
  • Steve from Midwest City, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
28 of 35 people found this instruction helpful.
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no heat
Frist I looked on Parts Select site at there diagrams to figure out where the heating element was . After that it was easy to remove the back panel and expose the heating element box.The screw holding the element is a little hard to get too , but still easy to remove.You have to pull the box out a little to slide the element out. the only thing I did wrong was not buy both thermostates at the same time,and I had to spend a little more because the one part is not sold by itself. Over all a breeze
Other Parts Used:
High Limit Thermostat
  • garrett from waynesville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
22 of 26 people found this instruction helpful.
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Wet Clothes after two drying cycles
Replacing the Heating Element was the natural solution after I determined that the element had separated. First loosen the top panel and remove the lockdown clamp from the top of the Heating Element sleeve. Lean the dryer forward onto towels to avoid any scratches in the porceline. Remove the back panel of the dryer, and disconnect the six wires, then remove the Heating Element sleeve. Remove the screw holding the defective Heating Element and replace it with the new one. Reassemble in "reverse order" making certain that you attach the wires correctly and align all the panels squarely.
Other Parts Used:
  • Paul from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
17 of 17 people found this instruction helpful.
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Dryer would not heat during cycle.
I followed the video offered by your website and it was very informative and right to the point. Was very brief and easy to follow. I ordered the parts before 10:00am and received the parts the next day with the regular shipping.Very good website others need to benchmark you. I will use your service for future repairs and refer you to others.
Other Parts Used:
High Limit Thermostat
  • Wayne from Sullivan, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 16 people found this instruction helpful.
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Heating Element went bad
Took the back cover off and WA-LA, a bad element. Went online to PartSelect.Com and ordered the part and my Mom was drying clothes again in lees than a week. Now, I am her favorite son again.
Other Parts Used:
  • Michael from Brownstown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
10 of 14 people found this instruction helpful.
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Dryer not heating
Test all censors with a voltmeter like the video showed on you tube. I found out that the heating element wasn’t working so while I was there I swapped other thermostats and components to give my 20 year old dryer, some more life. Thank you partselect.com ( I got a adjustable thermostat which didn’t have any instructions, how to set the right temperature according to your previous thermostat. “You have to google it “ )
Other Parts Used:
Cycling Thermostat - Limit 135/155 Thermostat Heater Dryer Thermal Fuse
  • Antonio from LEWISVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 12 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

16 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ty Reyes
December 30, 2017
How to remove heater assy.? need to insure i need the heating element, thank you
For model number LE6800XTW0
PartSelect logo
Hello Ty, Thank you for your inquiry. I have included a link to one of our videos for a similar model to assist you with your repair. Hope this helps! https://www.youtube.com/watch?v=GtSdiY8S-Q8&t=5s

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Tyler
April 21, 2018
Can you change just the heating element or do you have to change the housing as well? Mine looks like the front and back of the heating element housing are secured together and look like they can't be taken apart. Can you provide some information on how to get the heating element out of the housing. Thank you
For model number LE6150XSW0
PartSelect logo
Hello Tyler, thank you for your question. The element for this appliance is only available as an assembly, by ordering part number Heating Element WP4391960. I have included a link to one of our videos for a similar model to assist you with your repair. Hope this helps! https://www.youtube.com/watch?v=GtSdiY8S-Q8&t=5s

6 people found this helpful.

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Cindy
May 29, 2019
I am looking for heating element, not sure how or which onr
For model number 86980100
PartSelect logo
Hello Cindy, thank you for inquiring. This Heating Element is the correct replacement for your model.

3 people found this helpful.

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Mark
December 10, 2019
Does the heating element wire have to be broke apart to not heat up?
For model number 11086870100
PartSelect logo
Hello Mark, Thank you for the question. Not at all times will the element show physical signs or damage to be defective. I suggest testing the element with a multi meter to check for continuity to determine if it is defective. Hope this helsp!

3 people found this helpful.

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Parnell
November 7, 2017
I just bought this part and i'm trying to install it with instructions on your website and i'm having a hard time unscrewing or taking off the school that attaches the heating element to the metal piece at the bottom should i be doing this from the front or the back of the dryer cuz i can't reach in there with a screwdriver or pliers to unscrew it to it attached is there a youtube video that would work for this model dryer or any other type of instructions with romeo i would appreciate it.
For model number LE6090XSW1
PartSelect logo
Hi Parnell, Thank you for your question. We do not have a video specifically for your part but the installation is fairly similar between these two parts: https://youtu.be/GtSdiY8S-Q8 . I hope this helps. Good luck with your repair.

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Adam
January 20, 2020
I replaced heating element with wp4391960 and still have no heat. What would be your next recommended step?
For model number Ler6848an0
PartSelect logo
Hello Adam, thank you for your question. We would recommend testing/replacing the following parts. They are in order of importance, or likelihood of being faulty. Dryer Thermal Fuse Part Number: WP3392519, Dryer Cycling Thermostat Part Number: WP3387134, Thermal Cut-Off Kit Part Number: 279769. I hope this helps.

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Ken
February 19, 2020
Hello, i had a heating element replaced in our Kenmore dryer 12/2107 model # 11066922500 serial # ms3110230 i kept the old heating element and put it in the box the new one came in. It just went out again. I did make an appointment with sears again, but noticed that the replacement part was a Whirlpool heating element model wp3387747. Is this compatible in a Kenmore dryer, because it only lasted for about 2 years.
For model number 11066922500
PartSelect logo
Hello and thank you for writing. The heating element # WP3387747 is in the list of compatible parts for your Kenmore model number. We hope this helps. Please contact us anytime if you require further assistance.

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Related Parts:
Mike
August 28, 2019
How do I bench test the heater thermostat using a multimeter?
For model number LE5720XSN0
PartSelect logo
Hi Mike, Thank you for your question. Here is a link to one of our videos on YouTube that you may reference on how to use a multimeter, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!

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Elizabeth Brown
February 14, 2019
Does this part fit the model stock number given above?
For model number 86870800 68708
PartSelect logo
Hi Elizabeth, Thank you for your question. Yes, this part is listed under your model number and it is designed to work for your appliance. I hope this helps. Thank you and have a great day!

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Dave
February 19, 2019
The diagram shown with this part is for an oven, not a dryer. Is the correct parts diagram available someplace?
PartSelect logo
Hello Dave, Thank you for contacting us. Please resubmit your question on the site with the model number of your equipment so that we can find the parts and information for you. Thank you.

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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11742505
Manufacturer Part Number: WP4391960
Brand
Model Number
Description
Kenmore
10686294140
Dryer
Kenmore
10686294340
Dryer
Kenmore
10686294540
Dryer
Kenmore
10686294740
Dryer
Kenmore
10686294840
Dryer
Roper
1093B1A
Wall Oven - Range (gas)*
Roper
1093B3A
Wall Oven
Kenmore
1106618240
Dryer
Kenmore
1106618241
Dryer
Kenmore
1106618242
Dryer
Kenmore
1106618250
Dryer
Kenmore
1106618251
Dryer
Kenmore
1106618252
Dryer
Kenmore
1106708500
Dryer
Kenmore
1106708501
Dryer
Kenmore
1106708600
Dryer
Kenmore
1106708610
Dryer
Kenmore
1106708611
Dryer
Kenmore
1106708620
Dryer
Kenmore
1106708622
Dryer
Kenmore
1106718500
Dryer
Kenmore
1106718501
Dryer
Kenmore
1106718502
Dryer
Kenmore
1106718503
Dryer
Kenmore
1106718504
Dryer
Kenmore
1106808500
Dryer
Kenmore
1106808501
Dryer
Kenmore
1106808600
Dryer
Kenmore
1106808601
Dryer
Kenmore
1106808700
Dryer
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