Drum Support Roller and Shaft Assembly WP40113601

Wasn't the belt!! Changed it anyway. Should have come here earlier. That mistake added several days to the repair waiting for a second batch of the right parts. Became a pro at taking the dryer apart and reassembling, though! Easy job, just take your time and mark your wires, if you need to.
Followed other people's excellent instructions. Clean out all the dust bunnies. Schematics were a great resource. Those and the prices made me a repeat customer.
The shaft of the Idler Lever wheel was the cause, but decided, since I had it apart, to spend a little more money and replace both Drum Support Rollers and the Roller Bracket and Shaft Assembly. They showed some wear, and the parts were very inexpensive. Make sure you have snap ring pliers with prongs that are smaller than the standard 0.40 to save some aggravation with the Drum Rollers. $5 tool. Total parts were less than $60. Probably saved $150+ in labor. Quieter than ever now. Thanks!

First I read all of the other stories about this problem so I would have the correct parts. At $6 a roller, decided to get all 3 & a belt. Pulled the lower panel off (2 bolts), then the door (2 bolts). Marked the door switch wires. Took 2 bolts out of the top & tilted it back. I found this the easiest way to access the drum. Mark 2 wires before disconnecting them from the top. All bolts are 5/16". Removed the plastic piece that connects the lint trap to the blower (3 screws). Have to access these from inside the drum. Removed the belt, then the drum. The bad roller was the belt tension roller. Can't get to the snap ring from the front of the dryer for this roller. The 2 rollers in the back you can get to without removing the drum completely. Very easy to replace all rollers with the drum out. Also very easy to re-assemble. Buy or borrow a good set of snap ring pliers. Make sure you diagram the proper belt route if you don't have a picture. I printed a picture off this web site. Have someone hold the drum up so you can get the belt on, otherwise the entire repair is a 1 person job. Went back together in about 10 minutes. Total cost $40.00 parts & shipping.

Pulled off the lower panel with 5/16 socket.Pulled off the door assembly by removing the two screws at the bottom of the door assembly. I pulled down a little and then out. be carefull of the wires. Other posts said to remove. The wires were long enough I did not have to remove them. I just leaned it against the wall. I then removed the 4 screws that hold the front piece in.pulled it off replaced brackets , installed self adhesive felt(stuck good) and then glides. Mine were thin but not the problem. I then reached under the drum and released the belt from the tensioner. I then pulled the whole drum out.This is the time to vacum out good. I could get to the rear rollers very easy. The left roller was shot and the shaft half wore into(the problem). I pulled off the two screws holding the roller support. Normally You have to remove the wheel with snap ring pliers first to remove the support. In this case snap ring long gone. Replaced support shaft, installed thrust washers and roller with grease for both sides. The right support shaft was still good. Removed tensioner pulley and inspected. It was just as good as the new one. Cleaned and greased and reinstalled. Put new belt on the tub and slid it back in. Be carefull to get the belt on the proper side of the tensioner. I then installed the front supprt in place to support the tub with the 4 screws. Spun the tub(felt good) then reached under and reinstalled belt to motor and tensioner. Spun again to check for belt alignment. (Check) Reinstalled door an lower panel. Test Quiet Sounds like new. Very easy! I hope this helps someone just as the other post has helped me. Blessings to all.

I removed the covers, released the belt, pulled the drum, replaced rollers, glides, idler pulley and motor. The motor was the main issue but I replaced the rollers, idler and glides while I was in there. My biggest challenge was the clips that hold the motor in place. The hooked over a metal ear. I was able to use a big strait slot with downward pressure to release and reinstall.

The illustratations on the web site made ordering the correct part easy and the part fit perfectly so this repair job could have been accomplshed by anyone with very basic mechanical understanding.

Thank you

I unplugged the dryer, disassembled the front panels and blower intake assy, then pulled the drum out far enough from the back seal to access the drum rollers and roller brackets.

The toughest part was getting the "c" rings off the shaft ends. I used needle nose pliers and put them in the gap between the ends and then spread the pliers open. Once I did that, the rings started to come off the shaft. I then was able to get the needle nose pliers to grab the rings and pull them off. Once off I was able to remove the rollers and remove the roller brackes with a 5/16" socket wrench. Putting them all back together was a cinch and the reassembly took no time at all.
Though one of the drum rollers was wearing badly, the screeching noise was due to a bad belt idler assembly which I had to replace (along with the belt) after that order came in. A little machine oil helped to temporarily silence the idler wheel (lasted about 3 loads).

Unplugged dryer, turned off gas, raised front of dryer with two 2X4's on edge resting on legs, removed two lower panel screws, removed lower panel. Removed lower blower & filter assembly, screws (3) are on the inside of drum. (Good chance to clean it out) Removed two lower front upper main panel screws. Supported top panel with wood for access. Removed panel slowly, marked wires that go to door switch, set panel aside. Removed tension on belt by reaching in on the right lower side and unhooking the tensioner from belt, look to see how it is installed, for reinstallation on assembly. Pulled drum out slowly as not to damage seals on drum. replaced parts, attached with self tapping screws.(screws all the same size) reassembly in reverse order. Will need to put belt on drum before installing drum. Check drum alignment with rollers and seals. Used very small amount of high pressure grease on roller bracket and shaft assembly where the support roller shaft spins for lubrication. All's quiet. (Vacuumed out inside while dissassembled)

Solution: assy, idler lever (#37001287) the trick was to remove the top cover as there are no exposed screws 1. Insert a putting knife in the middle of the gap between the top cover and the front panel. Slide the putty knife to the left and then right. When you hit something, it is a clip. Use the putty knife to depress the 2 locking clips. Lift up the top cover. 2. Remove the front panel ( 2 screws, on each side and some electrical spade connectors) 3. Remove the blower duct (3 screws from inside the drum) 4. Remove the blower panel (9-screws). Set aside. 5. Remove belt tension from idler-assy 6. Disconnect motor harness connector from motor. 7. Rotate blower assembly counter-clockwise to remove from dryer. 8. Replace idler assy.

1-Unplugged drier
2-removed lower panel-(2)-8mm screws
3-removed intake from fan-(3)-8mm screws
4-removed dryer's front panel-w/door assembly-(2)-8mm screws. (note there is a door switch you will need to disconnect the wires and remember which terminals they go to.
5-remove the front drum support-(4)-8mm screws
***** at this point the drum is exposed *****
6-reached under the drum pulled the tensioner to relieve tension on belt, then dismounted the belt from only the tensioner and motor shaft; leave the belt on the drum!
7-pull drum toward you and forward about 3-to-4 inches, this exposes the drum rollers.
8-use a screwdriver and pry-off the retaining clip on the end of the roller's shaft and remove the roller.
9-remove the roller support-(2)-8mm screws
10- reinstall new roller support
11- apply a light coat of disc-brake hi-temp wheel bearing grease to the roller support shaft, very light!
12-install a new wavy thrust washer, new roller(note they will say "front" on the side that should face you. Don't mount it backwards!
13-install the outer thrust washer and the new retaining clip; use a flashlight for this part!
14-repeat for the other drum roller.
**** while you have it apart use a vacuum to remove lint from every where you see it; it is a fire hazard!
**** if you think you need a drive belt now is the best time to change it *****
15- re-assemble the dryer in the reverse order, don't forget to re-install the drive belt and be careful not to pinch the door switch wires.
16-re-plug the drier and test

1. Remove bottom sill plate with two screws
2. Remove door, watch for the wire.
3. Remove tub retaining "ring" 4 screws
4. Pull tub forward
5. Pull off the old support roller using the snapring pliers
6. grease the new roller and pins (do both sides)

Reverse it and put it back together and its good as new!

The parts to replace were mounted to the rear wall of the dryer and only the front pane is removeable. With the panel removed the drum had to be pulled carefully straight out. The belt and tention arm were difficult to reposition. Since you have the appliance apart replace both roller and roller support brackets one of which you cannot see from the front. Throughly vaccum all lint and roller wheel debris . If you have an air compressor take the time to blow out the motor . Make sure to rig a device to hold the tention arm back with the belt correctly aligned while sliding the drum back into place. PARTSLECT is great , easy to use and suggests other parts I may not have thought of and quick . Parts were here in 2 days standard shipping. I was in the dog house for putting this off too long. My wife is happy so I'm happy.