Washer

It was extremely easy. I removed the plastic cap under the softener dispenser, removed the nut and washer that holds the upper agitator in place and then replaced the parts that came in the kit. The most important note for those who may be doing this job is that the o-ring for the cap under the softener dispenser, the seal washer for the bolt and the thrust spacer under the upper agitator all came with the kit. I did not realize that and ordered them all seperately.

Removed softener container on agitator then the round cover under it to access the agitator bolt. Used socket wrench with extension to remove bolt. I then lifted the top half of agitator out of the washer and dumped cog housing. Replaced cogs with new ones (they're convex and fit in slots in the housing) and then placed the housing back in the agitator while aligning the holes on the cog housing with the tabs on the agitator.

Removed the softerner dispenser and the inner cap and seal. Removed the mounting bolt. Pulled on Auger and entire agitator came out. I needed to separate the parts. It said to stand on the bottom and pull on the top. I am an "older" woman and after wrestling with it for an hour without success I waited for my nephew to come by to separate the two pieces. When he did, it popped apart and all the parts went flying. Poor guy thought he had broken it. After conviencing him that that was what I wanted it to do, he left. Dirrections weren't very clear as to what went on first and I didn't have the convience of seeing it before it flew apart. Finally put it together and replaced the bolt. To no avail, something was wrong. My sister was making the same repair at her house across the street so we double teamed it. She came over and told me that I needed to put the Bottom agitator in the machine, then the spacer thrust, then the auger, then the assembled cam and cam dogs, then the bolt. All went well and was working.......so we thought. Started a washer load and the washer started leaking water. Don't know why, still don't know why. All I did was remove everything, put it back the very same way, and it hasn't leaked since. Go figure!

Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!

Removed bolt in center of agitator then slid agitator straight up and out replaced the dogs and the other parts that came with the cam kit i also replaced a few of the other parts that wear in the agitator ,you can actually re-cut the teeth on the dogs with a razor so that they will work again ,but new parts are very reasonably priced and the parts arrived very quickly the next day .

Observing where the problems were coming from, easily found the parts, thanks to Parts Select s super helpful site. Got parts the very next day! Wow better than any repairman could do! Took less than 15 minutes to put the new parts in. No hasle and super easy as I am NO repairman when it comes to appliances but I can fix just about any appliance now that Part Select is there to help in time of need. Dont waste your time or money on warranies that are fruadalent nor the old rip off repairmen of this day whom are for their own gain only. Any one can fix appliances through this site. I am grateful to have found this site and thank Part Select for their interest in helping people....

After googling the issue, I found a video suggesting that if the agitator spins freely, it's because the plastic agitator dogs are worn and not engaging.

I bought the parts, and they arrived quickly. The agitator bolt in my unit was so rusted that I had to use a bit of CLR to get a look at it, and it was so worn that all my sockets spun freely. I used a bolt extractor and it came out with only a little effort.

From there, I was able to pop out the agitator and separate the two halves. The old cam kit was definitely trashed. It was easy to remove.
I mistakenly put the yellow plastic retainer on the cam kit on upside down, which meant it failed to lock into place. As a result, when I first tried to put it in, it fell apart. I realized the error and adjusted.

It was a little tricky to line up the cam kit correctly, but only took a few tries. It snapped into place pretty easily.

I replaced the large o-ring around the cap barrier, so that this new bolt will hopefully not rust so easily.

It was easy enough to get the agitator back together and in place. It works great now.

Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!

Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.

The retainer was broken and likely because the washer was worn down and allowed the whole thing to move more and more over time. Got the exact parts I needed and the repair could not have been easier.